The Cross , Welshpool, SY21 7DG, United Kingdom
#7 of 21 hotels in Welshpool
Guests' ChoiceBased on 1608 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.4
Value for money
8.7
Free WiFi
8.4
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End of dialog contentReviewed: 19 October 2023
Geoffrey
United KingdomMaybe if someone could not walk very well there's no lift but the stairs are not too steep
Good location and good place to eat all staff very helpful felt quite relaxed no one rush you also a good car park
Stayed in October 2023
Reviewed: 19 October 2023
Hamilton
United KingdomRoom was too near the main staircase & fire door for the landing
Bedroom & ensuite exceeded my expectations. Staff very friendly and helpful
Stayed in October 2023
Reviewed: 18 October 2023
Phillip
United KingdomMenu could be expanded
Stayed in October 2023
Reviewed: 16 October 2023
Linda
United KingdomThe cooked english breakfast could have been better for me - it seemed as if it had been cooked earlier and had been kept warm. The evening meal was ok but I wouldn't rate it as the best.
The room we had was very nicely decorated and very comfortable had everything we needed. The bath room was lovely and looked new to me. The cooked breakfast was ok but it seemed that it had been hanging around a bit (the english breakfast). On the second day I didn't have a cooked breakfast I had cereal and yoghurt and just toast (the toast was doubled in amount and was freshly done). The choice for a continental breaksast was good - cereal yoghurts croissants and juice.
Stayed in October 2023
Reviewed: 14 October 2023
Claire
United KingdomDinner was marred for me by a loud, foul mouthed person. Hotel staff were very apologetic.
Received a warm welcome. Room very comfortable although it was a bit of a squeeze in the bathroom. Dinner was superb and a good, hearty breakfast.
Stayed in October 2023
Reviewed: 12 October 2023
Brenda
United KingdomThe hotel evening meal menu was not to my wife's and my taste,which meant for two evenings we had to drive to an alternative dining venue,not good.
Breakfast was welcoming each morning a good selection of cereals,juices and cooked choices,followed by toast and selection of spreads.
Stayed in September 2023
Reviewed: 9 October 2023
Gary
United KingdomVery welcoming staff and comfortable room. Ideal location in the middle of the town but the room we had was round the side so fairly quiet. Food both in the evening and at breakfast was very good.
Stayed in September 2023
Reviewed: 6 October 2023
Pearl
SpainThe atmosphere was amazing. They made us and everyone else feel welcome. The restaurant was warm and the food and drink was what we expected and not overpriced. Room was spotless with lovely little touches like expensive bath and shower wash, loved it.
Stayed in October 2023
Reviewed: 5 October 2023
Jacqui
United Kingdomif you are not very good with stairs request a room on the first floor this is not a complaint just an observation
All staff very friendly. food was excellent and room spacious and comfortable. Plenty of car parking
Stayed in October 2023
Reviewed: 3 October 2023
Kevin
United KingdomI have stayed at The Royal Oak a number of times over the last twenty years. The food and the service has improved a lot in the last decade. I would recommend staying in the hotel.
Stayed in September 2023
Reviewed: 2 October 2023
Colin
United KingdomClean, comfortable and very well furnished room. Great staff
Stayed in October 2023
Reviewed: 1 October 2023
Michelle
United KingdomNot being able to park on arrival- having to pay for. Carpark until a space was available
Clean welcoming room /helpful friendly staff snd wonderful food
Stayed in October 2023
Reviewed: 1 October 2023
Catherine
United KingdomPerhaps a little more choice on the dinner and main breakfast menus
Good location, easy free parking, good quality food
Stayed in October 2023
Reviewed: 30 September 2023
Hugo
United KingdomParking bays are a little on the narrow side. Not a big deal, but the risk of dings is always intimidating.
Beautiful, charming old hotel with wonderfully very friendly staff, a gorgeous interior, comfortable beds, and delicious meals. The dining area is complemented with very comfortable seating, no music, a fairly romantic atmosphere (perhaps depending on company) and is simply a delight to eat in. Thank you very much again for having us.
Stayed in September 2023
Reviewed: 30 September 2023
Sarah
United KingdomBit noisy from room above ours
Very cheerful lady served us - all good
Stayed in September 2023
Reviewed: 29 September 2023
Malcolm
United KingdomNothing
Everything went well,the accommodation was good. The staff were very friendly and helpful. The food was very good too. All together no problems.
Stayed in September 2023
Reviewed: 29 September 2023
Richard
United KingdomWe only stopped one night
Well looked after
Stayed in September 2023
Reviewed: 26 September 2023
Fatima
United KingdomDoor to room could be difficult to close but what to expect in a centuries old building!
Typical coaching inn but modified to provide all mod cons
Stayed in September 2023
Reviewed: 25 September 2023
Matthew
United StatesChairs in the dining room need to be vacuumed in the crevices.
Room was good size and it was close to Powis Castle where we went to visit. They have off road parking. Breakfast was good. It was a good value
Stayed in September 2023
Reviewed: 24 September 2023
Margaret
AustraliaStairs & Wifi.
Location , parking, staff , & restaurant.
Stayed in September 2023
Reviewed: 23 September 2023
Dafydd
United KingdomThe hotel had character, the bedrooms are very comfortable at the restaurant area as well nicely decorated and furnished  What made my stay particularly enjoyable what’s the staff, who were all, helpful polite and friendly
Stayed in September 2023
Reviewed: 20 September 2023
Richard
United KingdomLovely room. Bed sooooo comfy. Evening meal in restaurant very good
Stayed in September 2023
Reviewed: 20 September 2023
Joseph
United Kingdomsmall fridge in the room would be nice and room was quite small, but adequate.
Overall, a comfortable nights stay. Good location and on site private parking. Good breakfast and I found the beds comfortable
Stayed in September 2023
Reviewed: 19 September 2023
Robert
United KingdomMarked down slightly as boy racers noisy to late evening . Also talking outside until about 0300 one morning . Realise you probably can't do much about it with poor police resources and Welsh government don't do right and wrong .
Stayed in September 2023
Reviewed: 19 September 2023
Amanda
United KingdomClean, characterful
Stayed in September 2023
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