Reviews of The Royal Oak Hotel, Welshpool, Mid Wales 4 stars
The Cross , Welshpool, SY21 7DG, United Kingdom
#6 of 20 hotels in Welshpool
Guests' ChoiceReview score
Based on 1612 hotel reviews
8.7Score breakdown
-
Cleanliness
9.2
-
Comfort
9.1
-
Location
9.1
-
Facilities
8.9
-
Staff
9.4
-
Value for money
8.7
-
Free WiFi
8.4
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 14 May 2024
Carys
United Kingdom3 reviews10“I felt very well looked after by the hotel staff.”- • Leisure trip
- • Solo traveller
- • Small Double Room
- • Stayed 2 nights
I didn't realise I had to book 24 hours in advance to have afternoon tea at the hotel, so I didn't book it. This was inconvenient as there was hardly anywhere else open in Welshpool on the sunday before May Bank Holiday to have tea.
Room was very well furnished; bed was very comfortable. The hotel was silent at night which made it easy to go to sleep. Bathroom and shower were fantastic; water was gushing. Breakfast was really good, plenty of choice. Dinner was nice too.
Stayed in May 2024
-
Reviewed: 12 May 2024
David
United Kingdom40 reviews9.0“Brilliant.”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 2 nights
Room was a bit small.
Excellent breakfast and evening meal. Great service. Very comfortable place to stay.
Stayed in May 2024
-
Reviewed: 10 May 2024
June
United Kingdom2 reviews9.0“Would stay again”- • Leisure trip
- • Family with young children
- • Superior Family Room (3 people)
- • Stayed 2 nights
- • Submitted via mobile
Very central. Very clean good facilities. Lots of stairs could do with a lift or chair seat up the stairs
Stayed in May 2024
-
Reviewed: 9 May 2024
Claire
United Kingdom31 reviews2 helpful votes8.0“Great little hotel if you’re passing through Welshpool.”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
No lift, lots or stairs. Bar stopped serving food at 2.15 on a Saturday which seemed odd.
Great food, comfy beds, central location with parking. Lovely and helpful reception manager.
Stayed in May 2024
-
Reviewed: 4 May 2024
John
United Kingdom28 reviews8.0“Nearly perfect.”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Unfortunately our room was warm being on the top floor but with the window open the room for us suffered with road noise and a rather noisy extraction system from the kitchen that started at 7.00 spoilt our sleep.
The staff and food where excellent, Mandy in particular stood out, nothing was to much trouble for her and with a great sense of humour a real star. Position was perfect for a trip to Powis Castle which is walkable from the hotel.
Stayed in May 2024
-
Reviewed: 4 May 2024
Eric
United Kingdom48 reviews4 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
Car park access is confusing
The location
Stayed in March 2024
-
Reviewed: 3 May 2024
Frank
United Kingdom10 reviews8.0“Very good apart from noise of traffic and moven”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted via mobile
Sound proofing.
Excellent location for travelling through Mid Wales. Noisy location was a bad point.
Stayed in May 2024
-
Reviewed: 2 May 2024
Ashley
United Kingdom1 review10“We had a lovely relaxing time and wouldn't hesitate to book again.”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 4 nights
- • Submitted via mobile
The Breakfast was excellent and set me up for the day ahead. The location of the hotel was great, central for all amenities. Everything we needed was on the doorstep.
Stayed in April 2024
-
Reviewed: 2 May 2024
Carol
United Kingdom1 review9.0“Chilled relaxing break”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing it was a good stay
Amenities. Good location. Friendly staff
Stayed in April 2024
-
Reviewed: 1 May 2024
Tom
United Kingdom11 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Possibly the fact that there was no way of communicating with reception and had to nip down 3 flights of stairs to ask a question.
Ester on reception went out of her way to help us. She is a great asset to the hotel. All staff were polite and welcoming.
Stayed in April 2024
-
Reviewed: 30 April 2024
Rita
United Kingdom5 reviews10“Excellent and will definitely stay again”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
Nothing
Room Dinner and Breakfast Staff were friendly and helpful Room had everything you could want and spotlessly clean
Stayed in April 2024
-
Reviewed: 29 April 2024
D
United Kingdom4 reviews10“Very comfortable stay with very friendly staff”- • Business trip
- • Group
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Creaky floor boards
Nice location, well presented
Stayed in April 2024
-
Reviewed: 28 April 2024
Mary
United Kingdom7 reviews1 helpful vote8.0“Great”- • Leisure trip
- • Group
- • Classic Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing, although we weren’t too keen on the deconstructed aubergine parmigiana!!
It was very friendly, the property itself was interesting
Stayed in April 2024
-
Reviewed: 26 April 2024
Eileen
United Kingdom1 review10“Pleasant. The weather was good most of the time too.”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 3 nights
- • Submitted via mobile
Having to climb 2 flights of stairs to our room
There was plenty of food for breakfast. The location of the Hotel was not a problem, it being right in the Town. Having a private car park helped.
Stayed in April 2024
-
Reviewed: 25 April 2024
Roger
United Kingdom18 reviews8.0“A comfortable relaxing stay with great food, drink and service levels throughout.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Public areas and staircases looking tired and due for some refurbishment. But everywhere was clean and decent.
Location, character, room size, bathroom, the staff. Dining menu, food quality. All round good breakfasts.
Stayed in April 2024
-
Reviewed: 25 April 2024
Mark_howells
United Kingdom8 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 1 night
- • Submitted via mobile
A second person (male) poked his head around the corner whilst Mandy was checking if our room was ready (we were approx 1 hour early) and asked if we were being seen to. We said yes and advised him that mandy was checking if our room was ready. He abruptly just no, it's not ready and walked off. We also overheard him in the lounge area disagreeing with another customer regarding a different pub/ hotel nearby serving food after 3pm. He was quite rude to be honest.
Mandy (I think) was a delight to meet and greet us. Had a few chats before we left, very friendly and funny and gave us some great tips and advice. Decor and bedroom facilities were great with plenty of space and storage. Comfy bed.
Stayed in March 2024
-
Reviewed: 24 April 2024
Mrinalini
India3 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 2 nights
- • Submitted via mobile
Warm and beautiful hotel in Welshpool giving us an amazing experience of the quaint Welsh countryside
Stayed in April 2024
-
Reviewed: 23 April 2024
Rhona
United Kingdom18 reviews9.0“An excellent choice of hotel when visiting Welshpool.”- • Leisure trip
- • People with friends
- • Superior Double Room
- • Stayed 3 nights
- • Submitted via mobile
Great location and helpful staff - everything was clean and tidy.
Stayed in April 2024
-
Reviewed: 22 April 2024
Edward
United Kingdom11 reviews8.0“Nice and clean, staff very nice”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
The mark up on the wine!! 32 pound for an 11 pound bottle of wine seemed a bit extreme!
Clean, comfortable and as per the pictures
Stayed in April 2024
-
Reviewed: 22 April 2024
Elizabeth
United Kingdom47 reviews3 helpful votes8.0“Charming friendly hotel in great location for Powis castle”- • Leisure trip
- • Group
- • Classic Double Room
- • Stayed 3 nights
- • Submitted via mobile
Food was ok pub food but not special
friendly staff, good bed and hot water. Great location.
Stayed in April 2024
-
Reviewed: 22 April 2024
Jenna
United Kingdom2 reviews10“A lovely warm welcoming hotel.. it has a car park attatched and is £10 in a taxi away from garthmyl hall as we attended”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
No lift
The friendly staff
Stayed in April 2024
-
Reviewed: 21 April 2024
Puddle
United Kingdom1 review8.0“Nice people, great location, parking right outside the hotel”- • Solo traveller
- • Classic Single Room
- • Stayed 1 night
- • Submitted via mobile
My fault for being in a hurry but the cooked breakfast was a bit slow in coming out.
Convenient location for my visit to a care home. Parking outside. Small but comfortable room. Friendly staff.
Stayed in April 2024
-
Reviewed: 20 April 2024
Smith
United Kingdom1 review8.0“Enjoyable”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted via mobile
Being on the front of the property,we couldn't open the window, room was warm.
The breakfast was excellent, good variety, good service and good food.
Stayed in April 2024
-
Reviewed: 20 April 2024
Alison
United Kingdom11 reviews4 helpful votes10“A few days away.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Being on the main road made it a bit noisy, and we could hear the music from the club down the road. No problems sleeping, though.
Our room was lovely. Lots of space and lots of lovely touches in the room, eg, playing cards and books. Good selection of tea, coffee, and hot chocolate with some tasty biscuits. All the staff were very friendly and helpful. We had a lovely meal in the hotel which went down a treat. Tasty breakfast each morning. Shower powerful and refreshing. Good selection of ample toiletries.
Stayed in April 2024
Guests also reviewed these properties:
-
Hotel DREI SCHWANEN - Ristorante Due FratelliHohenstein-Ernstthal, Germany
-
Holiday Inn - Indianapolis Downtown, an IHG HotelIndianapolis, USA
-
-
Destino26 HostelMontevideo, Uruguay
-
Langolo MykonosMýkonos City, Greece
-
Veneris ApartmentsHersonissos, Greece
-
BL City 711Debrecen, Hungary
-
Victory Square Frunze 9Minsk, Belarus
