Manchester Road, Castleton, Rochdale, OL11 3HF, United Kingdom
#4 of 13 hotels in Rochdale
Guests' ChoiceBased on 1055 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
8.7
Facilities
8.6
Staff
9.3
Value for money
8.4
Free WiFi
8.3
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End of dialog contentReviewed: 11 May 2024
Matthew-w
United KingdomGood
Stayed in April 2024
Reviewed: 10 May 2024
Christine
United KingdomNothing
Food very good. Staff polite and friendly. Would definitely recommend.
Stayed in May 2024
Reviewed: 9 May 2024
Penny
United KingdomNothing
Comfortable room and lovely staff, the breakfast was very good
Stayed in May 2024
Reviewed: 7 May 2024
Keith
United KingdomNothing really as the hotel was chosen for the proximity to a wedding etc
Breakfast
Stayed in April 2024
Reviewed: 6 May 2024
Carol
United KingdomNot dislikes as such, these are my/our own personal thoughts we all have our own opinions and expectations and that is to be respected so just being honest based on our stay, the restaurant menu we thought was slightly over priced 'in part' with the average burger being around fifteen pounds (Personally I wouldn't have burgers on the menu in such a high standard restaurant) and it would be nice if bar snacks were available in the evening for those not wanting the full dining experience, that said we did use the restaurant and the food and service alike were of a very high standard as was the breakfast (I speak with some experience) My husband having been a chef for over thirty years and having worked as head chef in some well known hotels and restaurants as well as wining a national award for services to catering in care. The room was spacious and modern but a bit let down with the old TV set, no back on remote so batteries kept on falling out and buttons erased in places due to age so wasn't sure what we were pressing but got there eventually. Also a welcome pack in the room with meal times dining options local attractions etc would be nice. Had free Wi-Fi but I couldn't get it to work on my laptop, having followed the guide on the paper that we were given with our key card I even re-set my PC thinking it may have been my own settings that were at fault but it still didn't work. all that said nothing, spoiled our stay and will definitely be booking again very soon.
The staff no matter their role from the cleaning staff to reception to senior staff were amazing, very friendly very helpful, the hotel is decorated throughout to the highest standards including the rooms, my husband now having a disability following surgery to both legs and needing to use either a wheeled walker or a a stick when indoors access to all areas was never a problem.
Stayed in May 2024
Reviewed: 2 May 2024
Jonathan
United KingdomNothing
Modern
Stayed in May 2024
Reviewed: 29 April 2024
Mags
United KingdomAI - it’s every where.. such a shame in such a hands on approach for your clients. This doesn’t mean that us oldies were left on the shelf, again due to the wonderful staff.
It was adequate in size and had the facilities of a much bigger bathroom, due to great planning, well done, excellent job. The heated towel rail was great too and kept warm for night trips with the option to turn off if not required
Stayed in April 2024
Reviewed: 29 April 2024
Sharon
United KingdomThe room was cold but soon warmed up when we adjusted the heater. The bath towels were on the small side and a shelf in the bathroom would have been good to store toiletries. Our room overlooked the bins , but we were only there 1 night so that didn’t matter too much. Only minor niggles, but would definitely stay again.
The bar and restaurant were lovely and the food we ate at lunchtime was great. The staff were friendly and welcoming and all worked hard. The bed was also comfortable and it was nice to have tea and coffee and a bottle of water in the room.
Stayed in April 2024
Reviewed: 29 April 2024
Elsie
United KingdomRather tired in places in general areas
Lovely rooms very clean and comfortable extra large bed great breakfast, staff excellent
Stayed in April 2024
Reviewed: 28 April 2024
Patricia
United KingdomKids running up and down corridor. Key card didn't work properly a few times. But it wasn't staffs fault
The room was lovely, clean and comfortable. The staff were friendly and helpful. Fabulous breakfast and will be coming back to stay again.
Stayed in April 2024
Reviewed: 22 April 2024
Betty
United KingdomA larger bath towel would have been nice
I liked the decor.The bed was very comfortable.
Stayed in April 2024
Reviewed: 21 April 2024
John
United Arab EmiratesFriendly staff and room were clean and comfortable
Stayed in April 2024
Reviewed: 18 April 2024
Tom
United KingdomHotel accommodated for us on short notice, due to another hotel letting us down. Staff were helpful and very friendly.
Stayed in April 2024
Reviewed: 15 April 2024
Malcolm
United KingdomFelt a little squashed and lacking privacy in with a mesh curtain dividing us from next table.
Lovely evening meal and delicious breakfast. Chef made me porridge and poached eggs … nothing was too much trouble. Excellent staff.
Stayed in April 2024
Reviewed: 15 April 2024
James
United KingdomWi- Fi was a struggle to get on
Breakfast. The salmon eggs benedict was superb.
Stayed in April 2024
Reviewed: 14 April 2024
Sharad
United KingdomBreakfast was to expensive Ugly toilets and not the best bed
Clean New and very modern
Stayed in April 2024
Reviewed: 12 April 2024
Sarah
United KingdomStaff could not do enough for you and loved the family run approach to the place. Absolutely brilliant.
Stayed in April 2024
Reviewed: 6 April 2024
Joyce
United KingdomNothing.
Comfortable, stylish hotel with modern and quiet sleeping accommodation. Generous parking and 2 restaurants on site. Very good food! Friendly staff
Stayed in April 2024
Reviewed: 4 April 2024
Elaine
United Kingdomluckily the weather was warm and dry as if it had been raining the walk from hotel to wedding room was outside so we would of got wet
Venue of the wedding I was attending with overnight stay lovely breakfast good variety as well wedding food was delicious
Stayed in March 2024
Reviewed: 28 March 2024
Christopher
United KingdomNothing
The staff, they were excellent and very friendly and helpful
Stayed in March 2024
Reviewed: 20 March 2024
Mark
United KingdomThe Italian restaurant
Comfy
Stayed in March 2024
Reviewed: 16 March 2024
Janet
United KingdomMeals and accommodation were all very good.
Stayed in February 2024
Reviewed: 6 March 2024
Shirley
United KingdomThere was nothing we did not like so nothing to add here
Location was perfect, comfy accommodation with everything required in the room. Great pillows. Quiet room. Staff very willing
Stayed in March 2024
Reviewed: 28 February 2024
Martin
United KingdomNothing
Stylishly renovated rooms in perfect condition, very comfortable bed, everything you expect of a hotel this standard and more
Stayed in February 2024
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