Service was a bit slow for breakfast.

We stayed during the quiet off season and were offered a free upgrade room without asking and even though we were only staying one night. The room was spectacular with a lovely view over the old course. We ate at the second restaurant a la carte - food was decent. Breakfast was brought to the table which is a nice change to the usual buffet style. There was a full size snooker table to play at and the one under bar downstairs was lively. On street parking was free, we found a space about a par 3 away from the Hotel.

Stayed in February 2024

Parking. After driving a long way, we come from Oxford, to be faced with £35 a day seemed disproportional

Breakfast staff and food excellent . Great modern choice on menu. Even got avocado and sourdough bread! Reception staff and other staff all extremely helpful and friendly. They have done tthe hotel in exceptional taste, we have been going there for over 30 years and we were very impressed with the upgrade. The flowers dotted around were also very good.

Stayed in February 2024

The stay with my wife and two daughters could not not have been better. The up graded rooms for my 90th birthday were superb with the views over the Old Course. My wife and I stayed in the hotel for my 70th birthday and the transformation of the upgrade is amazing. Our stay was outstanding in every respect.

Stayed in February 2024

Parking could be a problem, so we used the valet service.

The location is second to none. On the 18th fairway we had a beautiful room with a balcony. Room 601. The food in the rooftop restaurant was fabulous as was the service.

Stayed in February 2024

I felt the staff were pretty indifferent. I didn't feel very welcome.

I was given a very lovely room upgrade, which was very much appreciated.

Stayed in February 2024

Everything!! Perfect location and staff were amazing. Upgraded our room as we were celebrating an anniversary!

Stayed in February 2024

I have no dislikes it was great

Everything from you entered into reception service was exceptional. All the staff encountered were friendly and helpful. Absolutely marvellous visit.

Stayed in February 2024

Relaxing, elegant and very comfortable

Stayed in January 2024

Difficult to get served drinks in the roof top bar. All staff seemed busy doing other things and ignored us and other guests sitting waiting for someone to ask us what we wanted to drink.

Fantastic location and lovely inside.

Stayed in January 2024

Window boxes needed attention

Fabulous iconic location with views to west sands and 18th tee

Stayed in January 2024

Loved it

Excellent welcome on arrival Great concierge Stunning views A lovely hand written note wishing my husband a happy birthday and a complementary bottle of fizz was such an amazing surprise Thank you

Stayed in January 2024

Nothing

Stunning setting

Stayed in January 2024

Relaxed environment, polite and helpful staff, luxury rooms and showers. Excellent breakfast, fantastic golf course views

Stayed in January 2024

Everything was amazing

Fantastic hotel, attentive staff, amazing room and exceptional restuarant for dinner and breakfast.

Stayed in January 2024

This time I stayed the room was extremely noisy which was the only downside to my stay.

Everything! Amazing place to stay.

Stayed in November 2023

Friendliest and most efficient staff I have come across in a long time. All of which added to the enjoyment of our stay.

Stayed in January 2024

Breakfast time was a little chaotic, and some of the junior staff seemed to struggle a little. It didn't affect our enjoyment, but you could see others getting a little irritated.

Great location with fantastic views over the iconic St Andrews golf course, plus the advantage of looking out over the beach to the sea. Traditionally, styled hotel with lovely features and obviously its great golf heritage. Special, mention to Tom on reception who went above and beyond, trying to guide us past all the flooded roads to get us to the hotel.

Stayed in December 2023

N/A

Hotel is absolutely stunning and located in the perfect place.

Stayed in January 2024

The only thing we missed was having access to spa facilities but this is understandably not something the hotel can offer due to the building other than that there was nothing we didn't like!

The Breakfast was amazing, the welcome so warm and welcoming and the room was amazing with a massive comfy bed. We had a very nice cosy and relaxing stay and would highly recommend!

Stayed in January 2024

Excellent location. Walking distance of town and beach ( and golf course if you’re into that!). Staff were friendly, efficient and professional. Room was spacious and we had a sea view. Breakfast was very good. We had dinner at 18 which was superb.

Stayed in January 2024

Breakfast not great

Stayed in January 2024

The rusacks is a beautiful hotel, very luxurious feel with quality finishes. Staff are all amazing and very welcoming. The view from our room over the 18th fairway was just incredible. Breakfast was fab, great choice and beautifully cooked. Perfectly located for st andrews town centre, 5 minute stroll.

Stayed in January 2024

Really enjoyed our two night break, friendly welcoming staff, great location, the views from the restaurants are exceptional. Breakfast was A La Carte ( No buffet thankfully ... ) Food was excellent, freshly cooked and not greasy.

Stayed in January 2024

nothing.

First the hotel itself. I personally think the hotel's location is excellent, and the interior of the lobby is very cosy. They have all the necessary facilities including a nice fitness centre. I had breakfast at the bridge as well and the food and coffee were nice. The view from where I was seated was beautiful. Second, the staff. I only stayed for a night so I did not interact with the staff much but everyone I did interact with were all so friendly, nice and helpful. They made me feel welcomed. Lastly, the room! if you're able I definitely recommend getting a room with a balcony overlooking the incredible view. The room itself was a very nice size. it was spotless, had everything I needed, and the bed had to be one of the comfiest warmest beds I have ever slept on.

Stayed in January 2024

nothing

Basically all was exceptional, but dinner in restaurant 18 and breakfast are a truly unique experience.

Stayed in January 2024