Some parts of the hotel were showing their age - the stair carpet was quite worn

Lovely location, evening meal and breakfast were excellent

Stayed in May 2024

the shower temperature was very, very hot. I was in room 11.

location was beautiful, breakfast good, evening meal good. would stay again if in the area. or for a night way with partner.

Stayed in May 2024

The rest of the hotel and the outside space is very tired.

Our room was spacious and nicely decorated. The bed was very comfortable.

Stayed in May 2024

Needs a little TLC in parts but wouldn’t say I didn’t like it

Close to where I was working, lovely location right by the river.

Stayed in May 2024

I am an older person so the times of the breakfast sitting which are 7am -9am weekdays and 7am-10am weekends, would be more suitable if they were extended until 10am and 11am. My wife was able to get her breakfast, but because of the early start and finish times I wasn't able to get there on time. Disappointing.

We were there to meet our son who is studying at Oxford, so the location was excellent. The room was clean and tidy and the view from the window was excellent too.

Stayed in May 2024

Service at breakfast was a let down. Staff distracted, disorganised. A real shame.

Room beautiful, can tell recently done up. Fab location with a great view.

Stayed in March 2024

Public rooms decor could do with a redecorate and the cleanliness of the stairs up rot rooms 14/15 were rather dirty

Its location right on the River Thames. Food was very good as was breakfast

Stayed in April 2024

More up to date

Friendly lovely staff Good location Great for walking a dog straight out of hotel Yes agree with some reviews dated however very clean bathrooms can’t complain

Stayed in April 2024

Unfortunately hotel appearance is tired. As are some places in the communal areas. The swimming pool is unusable and has been for a long time I feel.

The hotel is almost on the bank of the river Thames. The view from our room was beautiful. Staff were friendly and helpful. Food, had a good selection on the menu, & executed well. Breakfast was a good quality too everything as it should be.

Stayed in April 2024

Hotel generally looking a little tired. Damp patches in restaurant ceiling. Carpets very worn in restaurant and hallways ro.the bedrooms in the 'annex' building. Staff shortage on the day we were there, so staff having to cover other jobs.

Great location on the river. Riverview Restaurant evening meal and staff were very good. Lovely breakfast.. Room spacious and comfortable bed. Bathroom clean with a bath and rain shower over.

Stayed in April 2024

Saturday evening staff very friendly.

Stayed in April 2024

The hotel is in desperate need of a freshen up.

Beautiful location and friendly staff that went above and beyond.

Stayed in April 2024

Paid for car park but reception gave me cash refund.

Stayed in April 2024

The water for use making tea at breakfast had been put in a dispenser previously used for coffee making it undrinkable. (The first squirt came out brown) One toaster for toast making between all the guests meaning quite long waits for folk.

Location, location, location! The bedroom and bathroom itself was absolutely lovely. Provision of alternative milk at breakfast.

Stayed in April 2024

Would have liked a full length mirror

Excellent value for money

Stayed in April 2024

Light in corridor by room 9.

Staff were exceptional. Hotel a little tired and dated but staff made up for it. All very clean. Breakfast lovely. Staff need more training on what vegan food is, eggs are not vegan, but young lad was interested in subject and asked questions so learning on the job

Stayed in April 2024

It was a little rough around the edges, but there was signs of work being done. Bathroom was stylish.

Nice location.

Stayed in April 2024

Needs updating in some areas.

Lovely area. Friendly staff.

Stayed in April 2024

Very outdated. Radiators don’t work so oil heaters provided. Hole underneath the carpet, can hear everything from room next door even them putting on a bathroom Light. Tried to Charge for wine on the room When we don’t even drink it. Cobwebs and dirt everywhere. WiFi very poor, tv only certain Channels worked. Charged different amounts for drinks when paying at the bar.

The view and location were perfect and breakfast selection was great!

Stayed in April 2024

The corridors just looked a bit tired.

All the staff were really friendly and helpful.

Stayed in April 2024

Needs a little maintenance and tlc.

Beautiful location. Very comfortable beds.

Stayed in April 2024

The hotel is a little run down and needs a little revamping.

Beautiful location, comfortable beds, friendly staff

Stayed in April 2024

Could be cleaner, breakfast was very slow one morning. Was waiting for half an hour for a glass for some juice x

I loved the location, very pretty surroundings

Stayed in March 2024

Nice cosy room and tasty breakfast.

Stayed in January 2024