The AC and the microwave didn't work.

The location was great, easy access to transit and active enough that I felt safe. The room was clean and the staff was very helpful with any questions or concerns that I had.

Stayed in April 2024

Although close to Waterloo station, which was convenient, the noise from the trains was quite loud. Take ear plugs. In the information provided, we were supposed to have a stove top and toaster. Neither of which we had. It didn't matter too much as we ate out, but if you want to eat in, there is a microwave.

Convenient for London attractions and Waterloo station.

Stayed in April 2024

A few things were a problem, light in bathroom went off on a timer and had to open shower door to get it on again very annoying particularly as the shower tray filled up with water quickly and could easily cause a flood, there was a clicking noise constantly in the apartment and very late Saturday night 2/3am bottles were being emptied or tipped loudly into out door store bins which was very loud! Accept that there was going to be train and street noise due to proximity but that was unnecessary! Kitchen was reasonably well equipped but missing a toaster which would have been great for breakfast and quick snacks

Very convenient and easy access with a lift to floors , clean and tidy and comfortable bed

Stayed in April 2024

Bathroom cold but rest of room was lovely and warm with heating provided.

Location very good - could walk to South bank london eye and over bridge to Travalgar

Stayed in March 2024

If you can't live with the train noise, this is not your place. Hotel is next to active railway and double door didn't help. Room temperature was cool and took a whole day to make warmer. No single bottle of water.

The location is great. Room is well-equipped. wifi worked

Stayed in March 2024

A bit noisy. Weird siren and voice in the night kept sounding.

Clean and convenient location

Stayed in March 2024

sounds from train statiton

self check in/out

Stayed in March 2024

A great little find, I didn't score 'hosts' as there were none. Just pop in, enter your codes and you're there. Compact, but everything as expected; clean, tidy and comfy. Thank you!

Stayed in March 2024

Well equipped rooms in a great location. Lots of food options close by

Stayed in January 2024

THE CAMERA INSIDE THE ROOM IN FRONT IF THE BATHROOM DOOR

The room was nice, clean but, we have problems with the door room entry and code

Stayed in February 2024

Sadly the place was so cold! Air con didn't work nor did portable radiator so we were extremely cold all night.

Super location and absolutely everything we needed in this well thought out little space. Comfy bed. Nice bathroom. Lower marsh is so close to Waterloo and some brilliant places to eat and drink

Stayed in March 2024

Location

Everything

Stayed in March 2024

Very cold in the room, needed blackout curtains- the curtains were very sheer and let in a lot of light even during the night. It was very noisy during the night

Comfy bed, good variety of utensils, nice hard shower, tea/coffee, heater, storage space

Stayed in February 2024

WiFi didn’t work for me, which created problems and I had to go to another location to do my work calls and emailing.

Location good

Stayed in February 2024

It was really cold, the A/C system was only cooling the room. We had to use the space heater which was very helpful in the end. The locker system was constantly beeping which was really annoying. I would suggest changing those😁

Very well positioned in the center of the city, modern and nice furniture, spacious, clean, strong wifi, easy check in and check out process using codes

Stayed in February 2024

Unfortunately the built in heating was not working and all that was provided was a small electrical heater which was not sufficient to heat the property so we had a very cold stay

Ease of use and location was amazing.

Stayed in February 2024

Staff were aware we were busy getting ready for our event and still walked into our room without warning while my partner was getting ready for a shower. I don't know if they saw anything but It was pretty embarrassing. They also did the same in the morning around 10am making sure we were checking out by 11, and with the fact there was still an hour to go it seemed very unnecessary and honestly a little bit pushy. I've honestly never been to a hotel where staff barge into your room like that. I found it hard to sleep due to how bright the lights were outside, the blinds were very thin, had to sleep with my head under a pillow. Think it would have been better to have a black out blind you can pull down too just incase.

Great location, was only 10 minutes walk from the royal festival hall (the reason for our journey). The room was very clean and tidy. Everything was easy to use. We wanted to check in early due to us having to get ready and the staff did their best to make sure we could which I really appreciate! The bed was very comfortable. Small but plenty of room. Definitely bigger than it seems. Might seem like I've written a lot for the negative but I can assure you we have a wonderful time and would definitely stay here again!!

Stayed in February 2024

The motion sensor light in the hallway kept turning on and off by itself all evening, in the end we had to turn the main switch off which meant that we couldn’t charge our phones or have the air con on. When showering in the bathroom, the motion sensor light also kept turning off there which meant you kept having to open the shower door and stick your arm out for the light to turn back on, this was quite annoying. Didn’t see any staff during our stay The room we stayed in is located by the station and a lot of bars so you do hear the trains and drunk people even with ear plugs in so it might make it difficult to sleep at night, there was also a really bright light opposite the building which is not the hotels fault but thin curtains meant that the light lit up the room at night which also may effect lighter sleepers so consider this in your stay

Location of property was great, there was a lot right on the doorstep like shops, cafes, bars and even a greggs and the really nice Leake Street Tunnel. There is a tube station nearby and some restaurants like nandos. The place was clean and had everything you needed Check in and check out was online and was very easy I would stay here again as the price is really good for what you get if you have a busy time in London and just need somewhere to sleep The room was cosy and the bed was comfy

Stayed in February 2024

Toilet bin hadn't been emptied, had used sanitary products in bin

Room, location and comfy bed

Stayed in December 2023

nothing.

everything was perfect. we love it.

Stayed in January 2024

Great amenities in the room. Easy check in process online

Stayed in February 2024

Late check-in time at 4pm (we could go in at 3, but nevertheless quite late)

Great location, amazing kitchen (dish-washer, toaster, everything you need), fair prices, good looking restaurant at the bottom, flawless checkin/checkout. Amazing communication with the owner.

Stayed in February 2024

very noisy, next to a train line I believe and I think it goes over head well it sounded like it anyway, very loud! hair dryer was faulty, shower leaked.

location was great, close to the underground and around the corner from the london eye and Big Ben, also lots of convenience shops close

Stayed in February 2024

The sound proof wasn't "perfect" and being very near to Waterloo station, it was a little noisy due to trains passing by

Perfect location, facilities provided in the apartment (speedy wi-fi, USB sockets, code instead of keys, cutlery, dishwasher...), very comfortable bed

Stayed in January 2024