1 Ripon Rd, Harrogate, HG1 2SY, United Kingdom
#17 of 22 hotels in Harrogate
Guests' ChoiceBased on 4532 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.5
Facilities
8.2
Staff
8.8
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 21 May 2024
Eddie
United StatesYou cannot do anything about the limited parking. Price of beers in the bar. I paid 6 pounds 20p for a pint in bar. I later went to Little Ale House and paid either 4 pounds or 4 pounds 40 a pint for better beer.
The location is superb. Very close to town centre for restaurants and pubs. Breakfast was very good, even though they had me down in a different room for my second night !!
Stayed in May 2024
Reviewed: 20 May 2024
Carol
United KingdomA bit more fruit availability
Breakfast was OK, fairly decent choices
Stayed in May 2024
Reviewed: 20 May 2024
John
United KingdomBreakfast very limited , not much variety Cooked breakfast was quite cold Would have been nice to have latte
Location excellent Lively rooms
Stayed in May 2024
Reviewed: 19 May 2024
Sue
United KingdomThe noise from the main road and kitchen extractors disturbed our sleep, however i was moved to another room on the 2nd night so it wasn’t a huge issue
The location was perfect
Stayed in May 2024
Reviewed: 19 May 2024
Michael
United KingdomThe room was a little small
Location really good bar really nice
Stayed in May 2024
Reviewed: 18 May 2024
Robert
United KingdomNothing.
The bar and restaurant area are amazing.
Stayed in May 2024
Reviewed: 18 May 2024
Priestley
United KingdomThere wasn't any thing that I either my husband and I didn't like
The room and the location was excellent A good selection for breakfast the only issue I had was the breakfast was cold
Stayed in May 2024
Reviewed: 18 May 2024
Rose
United KingdomStayed mid-May. Had a lovely stay and the hotel was great overall but encountered a problem when I tried calling number given in guest information booklet in my room to report a security/safety concern late evening as went through to an automated number giving details about Christmas activities. Tried Duty Manager number given in the booklet as well but number unanswered so left a detailed voicemail about my concern requesting a callback but received no reply. Reported concerns to staff member next morning who said he would pass on the information . Lovely hotel and staff team but need a more robust system in place for reporting incidents and regular safety checks being carried out, as no phone in rooms to speak to reception staff directly and contact number given goes through to an out-of-date pre-recording and got response to message left for Duty Manager to call.me back.
Nice venue and location, clean and comfortable room, helpful and friendly staff. Welcomi g atmosphere. Good breakfast selection.
Stayed in May 2024
Reviewed: 17 May 2024
Alan
United Kingdom- At times it seemed understaffed as a small team were always constantly trying to do too much and this led to a wait when you asked for staff input on something.
- Great location for moving around Harrogate and especially useful to me as I was at the convention centre all week. - Very good cooked breakfast though after three days it can become a little repetitive (I guess that's the same everywhere). - Clean and comfortable. Cosy room but it had everything I needed and more.
Stayed in May 2024
Reviewed: 17 May 2024
John
United KingdomNeeds some basic maintenance.
Great location. Lovely bar area. Staff very friendly. Parking on site. Decent breakfast.
Stayed in May 2024
Reviewed: 16 May 2024
Joseph
United KingdomRestricted and expensive parking.
Great location.
Stayed in May 2024
Reviewed: 16 May 2024
Neil
United KingdomThere was an issue with the door lock that required the door the be slammed loudly and hard to close it every time and on a separate occasion the door lock stopped working and needed to then be serviced.
Style of the hotel and friendly staff
Stayed in May 2024
Reviewed: 14 May 2024
George
United KingdomNo proper Reception. No hotel phone system. The ‘emergency’ phone was diverted to Voicmail
Location very good for town
Stayed in May 2024
Reviewed: 13 May 2024
Simpson
United KingdomOne member of staff was exceptional she came from Australia and made our stay didn't get her name but she was a excellent
Stayed in May 2024
Reviewed: 13 May 2024
Manon
FranceSometimes seemed under-staffed
Beautiful building Friendly staff Clean rooms Great location
Stayed in May 2024
Reviewed: 13 May 2024
Kathryn
United KingdomNo fridge in the room. No bottled water in the room
Lovely staff and fabulous bar area and outside terrace
Stayed in May 2024
Reviewed: 12 May 2024
Amanda
United KingdomRoom was very small for the amount of money it cost
Huge hotel
Stayed in May 2024
Reviewed: 10 May 2024
Abi
United KingdomClean and new decoration.
The location is amazing, right on the door step of Harrogate town centre.
Stayed in May 2024
Reviewed: 8 May 2024
Angela
United KingdomRequires an overall upgrade.
Food was good.
Stayed in March 2024
Reviewed: 7 May 2024
Addison
United Kingdomnothing
everything
Stayed in May 2024
Reviewed: 7 May 2024
Turer
United KingdomSmall car park ⁷
Old Hotel but comfortable.
Stayed in May 2024
Reviewed: 6 May 2024
Louise
United KingdomNot enough staff on at the bar. Bank Holiday: busy.
The bar area. The decor was wonderful. The bed was comfy.
Stayed in May 2024
Reviewed: 6 May 2024
Mrsrv
United KingdomRooms weren't close to each other which was requested (booked 3 rooms, got one on a different floor) and one room was changed from a double to a single without our knowledge, although this wasn't the end of the world.
Rooms were clean an comfortable. Lovely cooked breakfast. Large bar area and very good service.
Stayed in May 2024
Reviewed: 5 May 2024
Kari
NorwayNothing
We were satisfied with everything at the hotel, and the location was fantastic,
Stayed in April 2024
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