We really liked the pet mouse in the kitchen when we were having our breakfast... it even ran up to us to say hi so cute. The next day they told us they got rid of it not sure why poor mouse.

Stayed in May 2024

There were two sets of steps to the lifts so had to ask staff to carry my cases.

Location and room was good size, comfortable.

Stayed in May 2024

Nothing

Beds very comfortable ideal location place spotless staff a++ no traffic noise

Stayed in April 2024

the breakfast was poor. not a great selection and had too get the scrapeings of what was left. no water provided in the room could be doing with a btle. dnt think the upgrade in my room was worth the money

great location anr great staff tht made the hotel. nice touch for given us a glass of fizz anf chocolates for our anniversary

Stayed in April 2024

Loved it. Will be back.

What a great place. Stylish, well facilitated, good people. Boutique. Sauna, Gym. Whats not to like!

Stayed in April 2024

Quite noisy, no natural light

Lovely staff and bar area . Comfortable bed . Nice bathroom

Stayed in April 2024

Signs are a little confusing in and around the lifts

Very clean and comfy

Stayed in April 2024

Selection of typ of bread could be better. Also "toppings" could be better, e.g. sliced tomatoes, cucumbers etc.

Stayed in April 2024

Room was very dark. Extra 20 on top of what we paid to check in a bit earlier. The shower wasn't powerful enough Lots of noise from adjoining rooms (I know thats not the hotels fault) Spa facilities were only 45 minutes slots as far as I was aware I had first booking but going down and a couple were already there... The bed was really soft and both of us had sore backs in the morning Stayed in cheaper hotels which offer a bit more

Location was good for us for where we needed to go. We never got breakfast Staff were friendly

Stayed in April 2024

It's a bit convoluted getting from reception to your room.

Good beds and great bathroom.

Stayed in April 2024

Room was really really cold and hearing controls didn’t work.

Nice location and ambience

Stayed in April 2024

Central location in Glasgow

Stayed in April 2024

A bit dark in the bedroom, direction signs to room confusing.

Comfortable bed, great support from staff and really good location

Stayed in April 2024

The breakfast and dinner are very very good.

Stayed in April 2024

Just the above.

Friendly helpful staff. Comfortable room. Lighting arrangement could have been better, the wardrobe was immediately on the left as you entered the room but no overhead lighting here to see what you were doing. Only side lights in main bedroom area too.

Stayed in March 2024

Excellent reception staff and a really nice hotel. Ideal location for Glasgow city centre

Stayed in April 2024

The room was mega hot. Would have been good to be informed where heating controls were as only found on departure.

Bed, pillows, blankets all super comfy. Beautiful decor. Friendly staff. Easy check in and great location.

Stayed in April 2024

The staff were super helpful

Stayed in April 2024

The hotel is new, so it seems that a few things are not in place yet. A receptionist told us that breakfast was until 11, but it was actually until 10 on weekdays. The floor map on our room's door (it's supposed to show the directions for emergency exits) didn't really have any instructions.

The room was spacious, clean, and very new. For a stay with breakfast, it was quite a good price. There are gym and sauna. Staff were friendly and always tried to help.

Stayed in March 2024

A bit of street noise at night, but nothing ear plugs won't sort. And you could ask for a room away from the street if you were that bothered.

Very well done, lovely decoration. Great location.

Stayed in April 2024

To much outside noise getting in

Breakfast was very good, staff very helpful and friendly

Stayed in April 2024

A bit more vegetables like fresh tomatoes and cucumber

Very central but calm rooms.

Stayed in April 2024

The bar man was horrible to me. I took my friend to country to country for her 60th birthday and we stayed here. When we got back way before 9pm I asked for a drink in the bar and was refused my friend went for a drink and he refused to serve me saying I'd had enough. I had a total of 4 drinks all night. I was so upset and degraded. I was made feel like a naughty child. I am a professional woman who certainly was not drunk I have never been refused a drink in my life. I felt so sorry for my friend as we ended up going to our room at 9pm. She asked for a drink to take to our room and was told no. This totally wasted our stay.

The reception staff were lovely and welcoming. The room was clean and comfortable. Great location.

Stayed in March 2024

The interior of the hotel in all the common areas was very contemporary and stylish. However the rooms I found to be very dated in comparison especially for a new hotel. The spa was also a little disappointing as it was very small with few amenities.

The overall vibe of the hotel was very trendy and modern. The staff were all really pleasant and the atmosphere of the hotel in general was very comfortable and homely.

Stayed in April 2024