Castletown, Portland, DT5 1BD, United Kingdom
#17 of 32 hotels in Portland
Guests' ChoiceBased on 598 hotel reviews
7.8Cleanliness
8.7
Comfort
8.5
Location
8.3
Facilities
7.7
Staff
9.0
Value for money
7.9
Free WiFi
8.1
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End of dialog contentReviewed: 30 August 2022
Jono
United KingdomBuffet breakfast was okay but would have been much better if cooked to order.
Room was clean and comfy with a great view. Shower was excellent.
Stayed in August 2022
Reviewed: 29 August 2022
James
United KingdomFor the price , spot on, fantastic for divers or people who like water sports, there wasn't anything we didn't like.
Great location, walking distance to excellent marina, good size room, very clean, basic but had everything we needed, very good breakfast, liked the private customer entrance you could come and go as you liked without going through the normal busy hotels entrances.
Stayed in August 2022
Reviewed: 27 August 2022
Kerry
United KingdomA nice location my son thought the D-day centre over the road was amazing, we visited the the tank museum in wareham too just a 40mins drive away, we went to portland bill and had a tour in the light house. We went on an amazing boat trip to Weymouth, and caught the bus back later in the evening, buses ran every 30mins which was great if u didnt want to drive, the room was very clean, Staff were great. They only have about 8 car parking spaces to park in So you have to park in the pay and display carpark, Which is free over night but its not cheap in day.
Stayed in August 2022
Reviewed: 26 August 2022
Max
CanadaFriendly staff, hearty breakfast, clean room, good location.
Stayed in August 2022
Reviewed: 25 August 2022
Rachel
United KingdomOwner very friendly and welcoming. Breakfast delicious
Stayed in July 2022
Reviewed: 24 August 2022
Judith
United KingdomRoom as bit sparse!
Breakfast good Large comfortable bed
Stayed in August 2022
Reviewed: 24 August 2022
Bradley
United Kingdomattention to detail with cleaning. I opened a draw to find it full of crumbs.
on the surface clean and great location for what I needed (I was sailing). Great breakfast and friendly hard working staff
Stayed in July 2022
Reviewed: 24 August 2022
Kat
United KingdomVery basic, small room
Clean and somewhat modern. Decent breakfast
Stayed in August 2022
Reviewed: 23 August 2022
Audrey
United KingdomNothing
Lovely clean room, friendly and helpful staff. Everything we needed Good breakfast.
Stayed in August 2022
Reviewed: 21 August 2022
Andrew
United KingdomLate night guests arriving in the hotel could have been quieter, but that's not the hotels fault. Maybe quieter door closers on room and fire doors
Very clean, rooms were spacious and a good breakfast, staff were friendly with a good size dining room, Parking was available.
Stayed in August 2022
Reviewed: 20 August 2022
E_ol
United KingdomThe bed was extremely uncomfortable - could feel all the springs and everything! Also quite a stuffy room as the window was round the corner from the bed.
Very clean, and staff were exceptionally friendly. Breakfast had good variety.
Stayed in August 2022
Reviewed: 20 August 2022
Carleen
United KingdomPoor TV reception.
Breakfast, beds and pillows were very comfortable.
Stayed in August 2022
Reviewed: 18 August 2022
John
United KingdomDue to probably staff shortages the bar and restaurant did not seem to be open during our stay.
Staff, breakfast, comfort and location were very good.
Stayed in August 2022
Reviewed: 17 August 2022
Rachel
United Kingdomyour room doors are heavy there was a lot of banging through the night and logic tv with Samsung remote didn’t work
location was great for what we needed breakfast was great room was nice and clean
Stayed in August 2022
Reviewed: 17 August 2022
Anu
Finlandtraditional british breakfast was good, room was clean and staff was friendly
Stayed in August 2022
Reviewed: 14 August 2022
Thomas
United KingdomStairs were a bit much but this was my fault for not requesting a lower floor no fault on any of the staff who were wonderful from start to finish
Breakfast was great location was good we enjoyed the area
Stayed in August 2022
Reviewed: 9 August 2022
Bente
Norwaybreakfast was terrible. like a fabric kantine. We prefered to drive to the nearest petrolstation and eat breakfast.
clean, nicely situated
Stayed in July 2022
Reviewed: 8 August 2022
Petronela
United KingdomThe doors from the room and the other rooms were a bit loud .I understand they are firedoors...but perhaps some handles would help with the noise.
Nice little hotel in good location Breakfast was good and had a hot option, though a bit repetitive for the 5 days we stayed
Stayed in August 2022
Reviewed: 4 August 2022
Janusz
United KingdomRestaurant was closed during our stay. Didn't get to see the hotel parrot as she was always away when I was in reception (though my friend did).
Clean, helpful staff, great location & had parking.
Stayed in August 2022
Reviewed: 4 August 2022
Sydnie
United KingdomThe rooms could have a bit more decor appeal - pictures of the local area, cushions etc.
Great little stay for me and my son. Room was perfectly adequate for our needs. Free breakfast included although we didn't get a chance to sample it because my son likes to sleep in but other guests commented it was really tasty. No evening meal provided at the in house restaurant at the moment but I was informed of this prior to my arrival so was able to make other plans. Plenty of parking out front for free and cheap parking behind if necessary. Great location for us to travel around portland and into weymouth with the bus stop 5 minutes away. Convenience shop across the road. Staff were all lovely and accommodating - even let me leave our luggage for a few hours after checking out. Wouldn't hesitate to re-book or recommend.
Stayed in August 2022
Reviewed: 3 August 2022
Walkden
United KingdomThe only slight negative was that the signal kept dropping out on the TV
Buffet breakfast was really good with no shortage of choice. The room was very clean and spacious with a more than adequate en-suite.
Stayed in August 2022
Reviewed: 1 August 2022
Simon
United KingdomBreakfast a bit limited, could have done with more varieties of eggs and some porridge
Reception good and helpful, room, clean and comfortable. Very close to sailing academy. Good parking
Stayed in July 2022
Reviewed: 30 July 2022
Alexander
United KingdomQuite thin walls. We have heard pretty much everything from rooms on the other side of the wall.
Really loved to learn about Polly! She is adorable and really clever parrot. Clean room and great view over the marina. Could see a lot of racing boats.
Stayed in July 2022
Reviewed: 25 July 2022
Robert
United KingdomAbsence of decaff coffee sachets
Stayed in July 2022
Reviewed: 24 July 2022
Jas
United KingdomThe watwr system makes quite a noise when you flush or use the water out the taps/shower so you can hear your neighbour sometimes in the night, but it didnt bother us too much. The hotel is great value for money
We booked a last min trip to Weymouth and stayed at the Aqua hotel. Having spent all day im Weymouth and already knew most of the restaurants had been booked, we decided to stay on portland for the evening. Hotel was easy to find, free onsite parking, great views out to the harbour, Great showers, comfy bed and it was really clean. A short walk to some great pubs and we were lucky to get a space to eat. What a lovley sunset too from portland! Thr breakfast was really good too!
Stayed in July 2022
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