The Bay Colwell Fort Warden Road, Freshwater, PO39 0DA, United Kingdom
#21 of 37 hotels in Freshwater
Guests' ChoiceBased on 606 hotel reviews
8.4Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.3
Staff
8.7
Value for money
8.5
Free WiFi
4.8
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End of dialog contentReviewed: 6 May 2024
Balachandran
IndiaNo hot tub🙁, should have been neat Duvet have hairs on them and floors are not so clean.
The location, planning of cottages, the space management, swimming pool. Private parking to the front of the cottage is a great deal.
Stayed in May 2024
Reviewed: 22 April 2024
Shirley
United KingdomNo toiletries in bathroom ie no soap for washing hands and only one toilet roll you had to buy two for£1 I have been on many holidays all over Europe never had to purchase toilet rolls . Coffee shop on the one occasion I went in there had no cake or biscuits you could buy to have with a coffee .
Very clean ,staff helpful,good location and easy for Colwell Bay, Freshwater village and Bay also Yarmouth
Stayed in April 2024
Reviewed: 21 April 2024
Robert
United KingdomParking was a bit awkward
Clean, well equipped and comfortable
Stayed in April 2024
Reviewed: 20 April 2024
Flashman
United KingdomNo WiFi - to be fair, not advertised as having it, but I would expect it to be available, and if not, that should be made clear. Only 4 items of crockery / cutlery so constantly washing up.
Great location and staff were brilliant.
Stayed in April 2024
Reviewed: 5 April 2024
Dorota
United KingdomWeather was awful! The swimming pool was open only until 4pm (website says 5pm), no food or coffee in the main customer service hall (that was supposed to be according to the description on the website). 1 towel for each person and if you want more, you need to pay extra. Bedding very cheap, so thin I felt like I slept under the piece of paper (even 2 pillows didn't do the trick!).Jacuzzi button 2&3 didn't work. Extra fee for towels, toilet paper (they supplied you with 1roll for 3people over 4days!)Extra fee for everything but they supplied you with 1 for 3 people! Lights in the bathroom not good, very dim. Sink in the kitchen and bathroom needs a proper scrub!
Location was great, the cabin was fine and the staff was friendly.
Stayed in April 2024
Reviewed: 2 April 2024
Eileen
United KingdomAnts on the dining table. Strange electrics in the bedroom to the TV.
The beach chalet had a lovely view & nice decking.
Stayed in March 2024
Reviewed: 28 March 2024
Roger
United KingdomNothing.
Clean, comfortable, modern, great hot tub..
Stayed in March 2024
Reviewed: 15 March 2024
Robert
United KingdomParking a little tight
Very well laid and fitted out very high standard plenty of room
Stayed in March 2024
Reviewed: 12 March 2024
Alex
United KingdomI really liked the ambience. We visited in the off peak times and wasn't busy or loud. I can't think of any such downsides. The staff were very polite and welcoming too. Ps: Some of the properties have hot tub towards the front which in my opinion is a privacy issue.
It was good to have the hot tub. However, some properties have hot tub in the front and doesnt have great privacy.
Stayed in February 2024
Reviewed: 28 February 2024
Giovanni
United KingdomInternet access would have made it better
Location very good, quiet and easy to get everywhere with car
Stayed in February 2024
Reviewed: 20 February 2024
Harding
United KingdomThe double bed was a little small and the base board was a little wobbly
The accommodation was great value for money , it really was a home away from home , it was well furnished and warm and a great place to set up base , the shower was amazing and even allowed you to choose from a stand in shower or a hand held shower if you needed to rise of swim wear. The beds were comfortable enough and the duvets were comfy and warm
Stayed in February 2024
Reviewed: 17 February 2024
Emma
United KingdomIt would have been good if the pool opening times could be extended into the evening so the children can make use of it after a day trip.
Very comfortable accommodation- clean and well equipped
Stayed in February 2024
Reviewed: 12 February 2024
Iain
United Kingdomhot tub was cold first night
location was perfect
Stayed in February 2024
Reviewed: 2 January 2024
Cathy
United KingdomI would have liked to have had WiFi in the cottage, but that was the only thing! Parking would be a little tight if the resort was full, but due to the time of year I went it wasn't an issue.
I booked 3 nights here for a short break away and had a lovely time. The plan was to relax and switch off from the world, and this was a very comfortable and cosy place to do this! Very clean cottage, it was a home from home.
Stayed in December 2023
Reviewed: 28 December 2023
Devin
United KingdomThe accommodation was spacious and bright exactly what we were looking for. it was a good centre hub for us to go exploring and fine all of the amazing parts of the island.
Stayed in November 2023
Reviewed: 25 December 2023
Vandana
United KingdomThe property and location was really good. However, our visit timing & weather were perhaps not good.
Stayed in December 2023
Reviewed: 13 December 2023
Andrew
United KingdomThere was no internet anywhere inside or outside. The sofa bed was uncomfortable to sit on and the beds were uncomfortable. The hot tub wasn't used as the garden was very muddy. Would be great in summer but winter not good. Maybe pave the area.
It was clean and nicely decorated.
Stayed in December 2023
Reviewed: 29 November 2023
Adam
United KingdomWe found an old sock and bits of food under one of the beds. Couldn't have the windows open as the doors kept knocking in the cross breeze, even with 1 window open. Beds were not the most comfortable, including the sofa bed which was very very uncomfortable. Did not seem like the floors had been cleaned before we arrived
The hot tub was brilliant, even in the 4 degree weather. Dishwasher always a bonus. Double bedroom was a good size, we even managed to fit a travel cot in there. Shower was also very good.
Stayed in November 2023
Reviewed: 27 November 2023
David
United KingdomBed and sofa comfort. Double Bed little to no support. And the sofas are very low so as someone with spine issue had to sit at the dining table for our stay.
Very spacious well presented close to beach and good indoor pool if the weathers bad
Stayed in November 2023
Reviewed: 22 November 2023
Carl
United KingdomNothing
Was the perfect set up for myself and my wife
Stayed in November 2023
Reviewed: 18 November 2023
Colin
United KingdomNeeded a proper clean, oven wasn’t working
Everything you need, good location, comfortable.
Stayed in November 2023
Reviewed: 18 November 2023
Heidi
United KingdomOnly set back or little niggles No mirror in bedroom to do hair and lack of Internet .
Such a lovely place a very warm clean and comfy place 😊
Stayed in November 2023
Reviewed: 17 November 2023
Robinson
United KingdomNil
Excellent accommodation. Clean ànd tidy
Stayed in November 2023
Reviewed: 13 November 2023
Louise
United KingdomCleanliness was poor, especially the kitchen surfaces & floor throughout. No advise on how to control heating.
Location
Stayed in November 2023
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