Outside building maintenance could be better

Breakfast was good restaurant meals choice & quality very good

Stayed in May 2024

The sink in Bathroom there was no cover on it so things would fall down

Staff and food was lovely anything you needed it was there

Stayed in May 2024

The room spelt like they'd been a dog in there. The room was outdated but comfortable. The lighting could have been better in the room, very dull.

Parking aside the room, Very quiet and peaceful Breakfast being served by staff rather than self service, made a nice change to be waited on. Seating area outside and the views over the fields.

Stayed in May 2024

The communal areas dated, needed a freshen up

Good room, to a bit last week but the rest all good

Stayed in May 2024

If anything the heat in the room was a bit too much, even with the window open. It seemed to be emanating from the bathroom towel rail.

We did not eat at the hotel. The room was very good, and beds comfortable.

Stayed in May 2024

Nothing

Around pleasant stay

Stayed in April 2024

Beds were to soft for me

Easy to find and close to where we wanted to go

Stayed in May 2024

The WiFi wasn't that good but I wasn't to bothered about it

The staff were friendly and the food was excellent

Stayed in May 2024

The breakfast was not at the same quality as the evening meal. Eggs for almost all our party were very overcooked. The breakfast room was very busy and this is a small but observed gripe from my party of 16. The rooms have no view and can seem a little dark but they are clean.

An Evening meal was served to a large party during a busy night for the hotel. The food was served hot and well presented all together. There was no issue with any meal. This indicates an organised and well run kitchen and service team. The staff were friendly and professional. The rooms are mostly ground floor with parking directly outside French Doors. They are clean and the bathroom facilities are good. Handy for the heritage steam train and local sights such as Beamish. Would like to thank the staff for a nice stay.

Stayed in March 2024

Nothing

Friendly and helpful staff. Great food and beautiful environment. Love all the flowers!

Stayed in May 2024

Room was lovely, restaurant food was excellent and so was the breakfast.

Stayed in May 2024

The only downside to our stay was that a lot of moisture seeped through the sliding doors and was constantly damp around the frame. The curtains and nettings had damp mould spots because of this!

Really enjoyed our stay, and we liked that you can park right outside your room as we had sliding doors leading to outside from our room

Stayed in April 2024

Breakfast a bit mundane. No power points beside bed but reception provided an extension cable which mitigated things.

Nice parking car outside room. Evening meal absolutely gorgeous Nice gelpful staff

Stayed in April 2024

Nothing

Situated perfectly for what we were doing

Stayed in April 2024

Fantastic view whilst eating some great food, great shower and bath and the bed was very spacious and comfortable.

Stayed in April 2024

Full cream milk cartons only available in bedroom, we could get it in a jug from the restaurant but it was slightly inconvenient, both my wife and I use skimmed or semiskimmed for health reasons.

Comfortable and friendly, food excellent.

Stayed in April 2024

Staff so nice , night staff made me feel welcome

Stayed in April 2024

property and rooms was dated and a little tired

Food, menu and staff were excellent

Stayed in April 2024

The mugs in the room were washed in perfumed dish wash liquid. This smells and tastes as the mug is used. Horrible. We don't like these cheap imitation smells. And apart from that I am allergic to those cheap false perfumes. My lungs can close down near such.

The only thing we didn't like was the false, cheap aroma down passages from those plug in smelly things. So cheap and false. A good wind through making the passages smell fresh would have been preferable. Apart from that I am allergic to such.

Stayed in April 2024

Food serving time for evening meal finished too early. 8.15pm think is too early, should be atleast 9.30pm

The room was nice, patio door with car access i really liked, food was very good.

Stayed in April 2024

I would have liked tea / coffee making facilities in the room

Large room and lovely breakfast/ dining area

Stayed in April 2024

The pillows were quite uncomfortable - quite dated décor, yet still cpmfortable

Slept well in spite of unfamiliar pillows - loved having the sofa in the room - access to fridge was a major convenience - the communal halls smelt of watermelon. Cooked breakfast was waitress service and was of high quality.

Stayed in March 2024

Booked to stay here ahead of a wedding at South Causey Inn. Close in location. Rooms were clean and comfortable.

Stayed in April 2024

Breakfast was a bit disappointing

Comfortable clean rooms

Stayed in March 2024