Conviniance

Stayed in August 2023

busy town centre pub ideal for the shops and attractions with friendly staff and a nice big breakfast

Stayed in August 2023

Booking.com gave the impression the hotel was in the country but it’s in Chepstow town centre. It also said a short walk from Chepstow Racecourse but that was 1.2 miles up hill. We did discover they run a free bus service from the train station to the course.

The hotel food was lovely. The landlord was very friendly. Good atmosphere in the bar.

Stayed in August 2023

Excellent location, friendly staff and very nice breakfast.

Stayed in August 2023

Family room located at the back which got quite noisey at night due to people in the pub coming outside under the canopy talking loudly till fairly late.

Location, great breakfast and excellent value for money.

Stayed in August 2023

The en suite was small and not enough shelves/ areas to place items. However I appreciate with age of building etc you are limited with size of rooms.Breakfast very good but would have been nice to have some fresh fruit available

Friendly helpful staff. Excellent location. Room better than expected as it was a reasonable size. I liked the attention to detail with the facilities in the room. Plentiful tea and coffee, hairdryer and ironing board. Bed comfortable slept very well.

Stayed in August 2023

Bit dated but clen and comfortable

Good breakfast Staff very welcoming and friendly Perfect location for event in Castle

Stayed in August 2023

Shower temperature a bit dodgy and some areas of hotel could do with updating.

Nice budget hotel. Good location and breakfast.

Stayed in August 2023

You could hear people talking next door

Friendly staff and great location

Stayed in August 2023

There's not really anything I could criticise, but in complete honesty, I would have preferred the sink to be inside the ensuite shower room rather than just outside the shower room door, in the bedroom. It wasn't a problem, though, just my own little neurosis and I understand it's probably laid out like this due to the fact it's an old building that would have restrictions on refurbishment. It wouldn't put me off going back.

Great staff, really helpful and also knowledgeable about the area. Good bar area. Brilliant location right in the centre of town, close to shops, restaurants and coffee shops and only 5 mins walk to Chepstow Castle. Really comfy beds (we had a twin room) with good linens, pillows and cushions. It was lovely and quiet at night. It was really handy to have tea and coffee facilities in the room. Lovely breakfast, too, i opted for a full English and it was well prepared, nice and hot and tasty. I would definitely stay here again and recommend it as a great value option in a great location.

Stayed in August 2023

Close to what we needed. Staff were very good and helpful

Stayed in August 2023

I understand the hotel is old, but it could definitely do with a bit of TLC .

The manager and staff are amazing and go above and beyond to make you feel welcome . You can't beat the location right in the centre of Chepstow We had a great stay and a good night's sleep.

Stayed in August 2023

Nothing really

Pleasant friendly staff, nice breakfast good value stay.

Stayed in August 2023

Nothing

Bar staff so welcoming

Stayed in August 2023

Water pressure was not brilliant, shower quite small 😁

Very nice room , tea and coffee , breakfast was very nice and you can get a night cap as a resident ❤️

Stayed in August 2023

squeaky bedhead

the room was very clean and bed very comfortable and effective black out curtains.

Stayed in August 2023

The hotel was clean & tidy but there appeared to be an issue with the water pressure . The shower was not ideal but we only stayed the one night

Location of the hotel , right in the centre of Chepstow. There’s a small car park at the back of the hotel , so that was ideal

Stayed in August 2023

Hotel a little tired but it did not impact on our stay!

Breakfast was excellent

Stayed in August 2023

Rooms were basic clean & tidy lovely food & breakfast I would highly recommend

Stayed in August 2023

Rooms were basic clean & tidy lovely food & breakfast I would highly recommend

Stayed in August 2023

Size of my single room, however, everything was cleverly set out to make the most of the space and provide all the usual mod cons.

Warm welcome. A very hard working, friendly & accommodating proprietor. Hardworking and helpful staff especially the cleaning staff who went out of their way to be helpful. A nice mix of locals and guests. A place steeped in history. Would definitely book again.

Stayed in August 2023

Nothing

Central and dog friendly food was good and staff were nice

Stayed in August 2023

Carpets and sitting need a good clean Looked bad.

Friendly service, good breakfast choices Comfortable bedding Great location 👌

Stayed in August 2023

Was all good. No complaints

Location perfect. Room beautifully clean. Breakfast was brilliant. All great.

Stayed in August 2023

nothing

breakfast really lovely staff really nice standard room but clean nothing to complain about just needs a update

Stayed in July 2023