It's a shame really the mattress had seen better days bedding pillows lovely but desperately needed a new mattress

Loved it all

Stayed in May 2024

Very good breakfast. Laptop died and staff located a computer repairer and it was fixed within an hour.

Stayed in April 2024

All the staff were very helpful and friendly, room was clean and comfortable, evening meal was good except the peas were just too a la dente for me, the breakfast was very good and plentiful all round a very good experience thank you

Stayed in May 2024

Food in restaurant was not good. Curry was out of a jar not home made. Did not eat in restaurant again. Sandwich was worse than an old British rail sandwich. Changing rooms in pool need updating

Staff were good and room was big. Pool was good size too.

Stayed in May 2024

The pool changing rooms were not very clean at all, the sauna area looked dirty, the pool area had a funny smell

The bed, the staff, the pool, the jacauzzi

Stayed in April 2024

Rooms a little tired, cracks in the ceiling.

Close to intended destination

Stayed in April 2024

There was nothing I didn't like.

The location was very good and the room was spacious and very clean.

Stayed in April 2024

Didn't stay for breakfast, as had it before and it wasn't up to expectations, others that did stay said it wasn't good at all, weird pillows, huge but no support, overpriced for simply somewhere to sleep

Location, clean room

Stayed in April 2024

The hotel does not have the more modern facilities in the room one has come to expect when staying regularly in hotels around the cities.

Staff were very pleasant and helpful

Stayed in April 2024

The changing room and shower area in the Spa needs renovating and updating.

Clean room with nice bedding. The gym and the pool were nice. Good breakfast.

Stayed in April 2024

Only 2 serving at the bar. But they really worked very hard.

Everything was nice and easy.

Stayed in April 2024

The room and hotel was cold, air conditioning unit in the room which turned into a warm air blower, meaning it got too hot even on lowest setting and when you turned it off went cold very quickly, unable to have a regular temperature. Cold in the corridors and the bar area. Good was a wait and cold when arrived.

Staff were friendly, room was clean, pool and jacuzzi were good

Stayed in April 2024

Menu was minimal little choice expensive for what choice there was

Location & facilities

Stayed in March 2024

Spa facilities not on, dirty pool and jacuzzi, no soap in the gym showers. Hotel appeared tired.

Friendly staff

Stayed in April 2024

Nothing, totally happy with our stay

Did not have breakfast

Stayed in April 2024

As first time visitors, the hotel could have been better sign posted as we drove past it twice; we missed the hotel the first time and the entrance the second.

Dinner

Stayed in April 2024

A little tired and could do with a freshen up and a bit of a make over.

Staff we sure friendly and helpful. Decent breakfast too. Bed and pillows great and room a good size.

Stayed in April 2024

Cold pool. Average bar menu. Aged rooms No plugs by the bed

Handy just off the main roads, entrance through the garden centre drive. Staff were friendly and helpful. Pool was freezing and sauna out of service, but jacuzzi was lovely. We were pleased that booking.com had upgraded us, so we had lots of room. But the sofa was so old and uncomfortable, needs replacement. Clean. Breakfast ok.

Stayed in April 2024

Not much that the hotel could do about it but the bloke in the next room was shouting, grunting and snoring loud all night long so we didn't get a very good nights sleep.

The room was clean and the bed was comfortable, the young lady on reception was very friendly.

Stayed in April 2024

the pool/spa area is very tired. Good facilities but needs sprucing up.

Pool was great . Had Sunday roast lunch which was terrific value for money. Location suited us perfectly , althougha little tricky finding entrance.

Stayed in April 2024

The hotel was very tired . Needed up dating badly . our room was quite old fashioned . Even down to usb sockets by the bed . Not even some where to plug your phone in unless you had an extension lead . Breakfast .. the ladies was lovely but they didn’t check when food was running out , had to ask both days if there was any more of certain foods .

Location was good . Bed was comfortable

Stayed in March 2024

Nil

Access to gym, cleanliness of room

Stayed in March 2024

There was a big function on , which meant we had to wait nearly an hour for our meal. if we had been warned we would have booked ealier to avoid this but it was dealt with and the meal was excellent

Staff were really helpful. there were a few issues with our dinner but these were dealt with quickly

Stayed in March 2024

Location is difficult to walk from due to no footpaths but that’s no fault of the hotel.

I love this hotel! It’s dated but feels homely. We stay when we visit friends in the area. Staff are always polite and helpful.

Stayed in March 2024