Cons: - the shower was clogged - marks on pillow sheets (seemed not used so we suspected they're just stained) - the included shower gel and conditioner were okay but the shampoo felt unpleasant - the shower head could use a deep clean - the food is hit or miss. The traditional pub grub was fantastic. - the door isn't soundproof so it can be difficult to sleep when other guests are being noisy in the hall.

Pros: - location (we were able to explore the city and try different things everyday with ease) - short walk to the bus stop that takes you to Chester Zoo directly - right next to the tourist information centre - convenient food and drink option downstairs. Super friendly. - spacious room with lots of natural light - storage - vanity - comfy bed - coffee table - kettle, tea and coffee provided - didn't use the fridge, safe and iron set but they all looked helpful - you don't hear the pub

Stayed in May 2024

Friendly staff , fantastic location right in the centre lovely clean and comfortable room

Stayed in April 2024

Out of control of the hotel, the noise from revellers outside meant being woken up. It is a city centre location so noise to be expected, and they do provide ear plugs in the room.

Welcoming and wonderfully professional staff, immaculate room with such a comfortable bed. Really good breakfast too! Loved my stay.

Stayed in May 2024

Nothing, it was great

We came here on a Tuesday night and the room was spacious, comfortable and incredibly clean. All the staff were lovely and the breakfast tasty too. The location is amazing and right in the middle of the city close to bars and restaurants. I would definitely recommend staying here if you fancy a cheaper than most getaway to Chester

Stayed in May 2024

The bed was a bit soft, I prefer a firmer bed.

Great location near the Cathedral, large room with good facilities. Breakfast was very good and the staff were friendly and attentive. Overall, a very enjoyable stay.

Stayed in April 2024

We had a room on the top floor, it was mostly quiet (except for the bar emptying the glass out around midnight which woke us), that said earplugs are provided! It was quite warm, although we realised there was a fan provided when we got up! Overall though, nothing to put us off.

Excellent facilities, iron, hairdryer, kettle - coffee & tea, A FRIDGE(!) and TV. All you would need for a stay. The bed was comfortable. The staff were all great and we stayed for breakfast which was excellent value for money. The best stay we have had in the 5 hotels we've tried in Chester, we will definitely go back.

Stayed in April 2024

Nothing

Lovely decorated room which was surprisingly very large with a comfy bed. Our room 7 had a great bathroom and a fridge in the room which was very handy. The breakfast was one of the best we have had.

Stayed in April 2024

Dirty bathroom and bins had not been emptied from previous guests.

I liked the decor and size of the room, and the bed was so comfortable, one of the best sleeps I have had. The addition of the ear plugs in the room was a nice touch considering you are sleeping above a busy pub, which caused no noise bother that night anyway.

Stayed in February 2024

Only issue was being woken up by a truck outside early in the morning

Facilities and location were amazing, staff were lovely and we had a lovely time

Stayed in April 2024

Location

Stayed in April 2024

Great central location, really friendly staff in a lovely pub.

Stayed in April 2024

Honestly can't think of anything

We regularly have to travel to the south of England by car from Northern Ireland to visit my parents and always look forward to staying at the Coach House. Very central, great staff, nice rooms and a good choice of beer, so what's not to like?! Also, the room key lets you access your room 24/7 which is handy if you're late back. Breakfast and food all great and reasonably priced.

Stayed in April 2024

Water pressure is a little low but shower still works fine.

It was in the centre of the city, big rooms with everything you need and a super comfy bed.

Stayed in April 2024

I bedside light not working. Manager was getting it repaired as unable to whilst we were there as not just a bulb

Very friendly service. Beautiful room on a corner looking out of 3 big windows. Breakfast was wholesome & freshly prepared.

Stayed in March 2024

There was noise issue but was expected being in a central location

Central location, comfortable bed spacious room. Friendly staff. Lovely delicious food

Stayed in April 2024

The child bed was unsuitable for sleeping in as it sank to the floor. Perhaps a little modernisation of the room and bathroom to reflect the price.

Great location (smack bang in the middle of Chester) and the staff are lovely. We had a large room which was nice.

Stayed in April 2024

Was happy with all aspects of our stay

Excellent area in the centre of Chester for all amenities and exploring

Stayed in March 2024

Central to Chester good sized room very clean and a comfortable bed

Stayed in April 2024

return home

excellent stay

Stayed in March 2024

There was not one thing we weren't happy with!

The best thing was the friendliness of all the staff. They made our 3 day stay just perfect ! They went out of their way to help us and give us info on Chester and what to do. Ryan, James, and Emily were fantastic! Ronnie, the chef's cooking is delicious! The breakfasts are beautifully cooked and served and have plenty of choice. We had dinner on 2 nights and the food was brilliant. Our room was really spacious, clean and very comfortable. My husband and I would highly recommend the Coach House. We loved it!

Stayed in March 2024

Excellent breakfast Friendly staff

Stayed in March 2024

No complaints at all!

Awesome place to stay. Huge room, fab welcoming staff, great breakfast, I could go on!

Stayed in March 2024

Nothing

Great location, great staff, safe place for my bicycle

Stayed in February 2024

Great location excellent food

Stayed in March 2024