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Reviews of The Coach House Inn 4 stars

39 Northgate Street, Chester, Chester, CH1 2HQ, United Kingdom

#9 of 33 hotels in Chester

Guests' Choice

Review score

Based on 1132 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.7

  • Facilities

    8.8

  • Staff

    9.5

  • Value for money

    8.7

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 25 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Non residents can't join for breakfast

    Wallpaper & location & food was superb scit chef & Bulgarian waitress were lovely

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    great stay would recommend
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Room was great! right in the centre, great value for money. Could leave our bags when we checked out which made explorer Chester way better!

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Good location quality staff good food
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Parking charges

    Location food excellent staff great bedroom

    Stayed in May 2024

  • Reviewed: 21 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There wasn't anything I didn't like

    Superb location lovely food will definitely be booking to stay again

    Stayed in May 2024

  • Reviewed: 17 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Convenient central location, really comfortable room with a little fridge , easy to come and go as side entrance to the pub. Great breakfast, friendly helpful staff. The pub is nice if you want to go for a drink too.

    Stayed in April 2024

  • Reviewed: 15 May 2024

    8.0
    A lovely property in an excellent location .
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Needed a higher spec fan as it was shot day and the room was stiffy

    The hotel was perfect with the exception of an inadequate fan in the room , which was very stuffy as it was a hot day .

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Comfy rooms, central location and excellent breakfast. Had used before and will use again.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    Big comfortable room, and a great breakfast!

    Stayed in April 2024

  • Reviewed: 9 May 2024

    10
    Great place friendly staff very clean we will be back
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Centrally located very clean and very comfortable.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Awesome location and lovely room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Cons: - the shower was clogged - marks on pillow sheets (seemed not used so we suspected they're just stained) - the included shower gel and conditioner were okay but the shampoo felt unpleasant - the shower head could use a deep clean - the food is hit or miss. The traditional pub grub was fantastic. - the door isn't soundproof so it can be difficult to sleep when other guests are being noisy in the hall.

    Pros: - location (we were able to explore the city and try different things everyday with ease) - short walk to the bus stop that takes you to Chester Zoo directly - right next to the tourist information centre - convenient food and drink option downstairs. Super friendly. - spacious room with lots of natural light - storage - vanity - comfy bed - coffee table - kettle, tea and coffee provided - didn't use the fridge, safe and iron set but they all looked helpful - you don't hear the pub

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Would definitely stay there again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff , fantastic location right in the centre lovely clean and comfortable room

    Stayed in April 2024

  • Reviewed: 2 May 2024

    10
    Wonderful hotel
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Out of control of the hotel, the noise from revellers outside meant being woken up. It is a city centre location so noise to be expected, and they do provide ear plugs in the room.

    Welcoming and wonderfully professional staff, immaculate room with such a comfortable bed. Really good breakfast too! Loved my stay.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Great pub hotel in a great location perfect for couples getaways
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was great

    We came here on a Tuesday night and the room was spacious, comfortable and incredibly clean. All the staff were lovely and the breakfast tasty too. The location is amazing and right in the middle of the city close to bars and restaurants. I would definitely recommend staying here if you fancy a cheaper than most getaway to Chester

    Stayed in May 2024

  • Reviewed: 29 April 2024

    9.0
    Great location near the Cathedral, friendly staff and good value.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The bed was a bit soft, I prefer a firmer bed.

    Great location near the Cathedral, large room with good facilities. Breakfast was very good and the staff were friendly and attentive. Overall, a very enjoyable stay.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Good value & great staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had a room on the top floor, it was mostly quiet (except for the bar emptying the glass out around midnight which woke us), that said earplugs are provided! It was quite warm, although we realised there was a fan provided when we got up! Overall though, nothing to put us off.

    Excellent facilities, iron, hairdryer, kettle - coffee & tea, A FRIDGE(!) and TV. All you would need for a stay. The bed was comfortable. The staff were all great and we stayed for breakfast which was excellent value for money. The best stay we have had in the 5 hotels we've tried in Chester, we will definitely go back.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Perfect stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Nothing

    Lovely decorated room which was surprisingly very large with a comfy bed. Our room 7 had a great bathroom and a fridge in the room which was very handy. The breakfast was one of the best we have had.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty bathroom and bins had not been emptied from previous guests.

    I liked the decor and size of the room, and the bed was so comfortable, one of the best sleeps I have had. The addition of the ear plugs in the room was a nice touch considering you are sleeping above a busy pub, which caused no noise bother that night anyway.

    Stayed in February 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Only issue was being woken up by a truck outside early in the morning

    Facilities and location were amazing, staff were lovely and we had a lovely time

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great central location, really friendly staff in a lovely pub.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Very enjoyable as always.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Honestly can't think of anything

    We regularly have to travel to the south of England by car from Northern Ireland to visit my parents and always look forward to staying at the Coach House. Very central, great staff, nice rooms and a good choice of beer, so what's not to like?! Also, the room key lets you access your room 24/7 which is handy if you're late back. Breakfast and food all great and reasonably priced.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Super relaxing and comfy time away.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Water pressure is a little low but shower still works fine.

    It was in the centre of the city, big rooms with everything you need and a super comfy bed.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Positive stay at the coach house inn
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    I bedside light not working. Manager was getting it repaired as unable to whilst we were there as not just a bulb

    Very friendly service. Beautiful room on a corner looking out of 3 big windows. Breakfast was wholesome & freshly prepared.

    Stayed in March 2024

  • Reviewed: 9 April 2024

    10
    Central location, comfortable bed spacious room. Friendly staff. Lovely delicious food
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was noise issue but was expected being in a central location

    Central location, comfortable bed spacious room. Friendly staff. Lovely delicious food

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Clean, welcoming, comfortable!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The child bed was unsuitable for sleeping in as it sank to the floor. Perhaps a little modernisation of the room and bathroom to reflect the price.

    Great location (smack bang in the middle of Chester) and the staff are lovely. We had a large room which was nice.

    Stayed in April 2024

Showing 1 – 25

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