Carlos Place, Westminster Borough, London, W1K 2AL, United Kingdom
#35 of 1,007 hotels in London
Guests' ChoiceBased on 160 hotel reviews
9.2Cleanliness
9.5
Comfort
9.7
Location
9.7
Facilities
9.3
Staff
9.5
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 16 April 2024
Gavin
United Kingdomabsolutely Nothing !!
Everything about our stay was superb. The staff in particular were extremely efficient, courteous and helpful. Couldn't do enough for us. The breakfast was excellent - freshly prepared and beautifully presented. Helen Darroze restaurant was just sublime - the food AND the amazing Service from the team.
Stayed in April 2024
Reviewed: 16 April 2024
Ruan
LebanonShower facilities need updating
Location and service
Stayed in April 2024
Reviewed: 14 April 2024
Alistair
United Kingdomnothing
second time here- its always beautiful, not the cheapest place but quality costs
Stayed in April 2024
Reviewed: 19 March 2024
Joanna
United KingdomAll perfect
Despite using booking.com to get a very good room rate we were upgraded . The room, bars and restaurants were all fantastic with wonderful staff .
Stayed in March 2024
Reviewed: 13 March 2024
Manar
Saudi ArabiaEvery thing was amazing
Stayed in March 2024
Reviewed: 6 February 2024
Elie
Switzerlandexcellent Jean Georges breakfast...wonderful service
Stayed in February 2024
Reviewed: 5 February 2024
Angel
Puerto RicoEverything
Stayed in February 2024
Reviewed: 29 January 2024
Nicola
United KingdomExpensive and no tea/coffee in room.
Excellent service, room was lovely.
Stayed in January 2024
Reviewed: 18 December 2023
Laura
United KingdomI can’t think of a single thing!
Pretty much everything - the place is outstanding
Stayed in December 2023
Reviewed: 10 December 2023
Tariq
United KingdomOne of the best hotel stays ever.
Stayed in December 2023
Reviewed: 18 November 2023
Philip
United KingdomPublic rooms a little crowded
Superb location and style. Staff excellent
Stayed in October 2023
Reviewed: 28 October 2023
Peter
PortugalEverything
Stayed in October 2023
Reviewed: 30 September 2023
Daniel
United StatesHaving coffee in lobby in morning would be icing on the cake
Did not eat breakfast but dined in two venues and enjoyed the martini bar all of which were exceptional.
Stayed in September 2023
Reviewed: 16 August 2023
Alice
United KingdomNot sure …. All was great to me !
Wow wow wow the service is like one of a kind in this hotel !
Stayed in August 2023
Reviewed: 11 May 2023
Clement
France😎
😎
Stayed in May 2023
Reviewed: 2 April 2023
Talgat
KazakhstanBreakfast was very tasty and excellent! But the Spa area is small and the steam room was very hot in the morning as I almost burnt my body
Stayed in April 2023
Reviewed: 23 March 2023
Maximilian
GermanyStaff was exceptional.
Stayed in March 2023
Reviewed: 17 March 2023
Inge
United Statesan amazing old school hotel with the best possible service, excellent dining options and a phenomenal bar.
Stayed in March 2023
Reviewed: 11 March 2023
John
United Kingdomnothing just the cost truly exorbitant pricing
great location great staff
Stayed in March 2023
Reviewed: 2 March 2023
Amanda
United Kingdomn/a
Friendly team, great location, exceptional service & delicious food.
Stayed in February 2023
Reviewed: 26 February 2023
Linda
NetherlandsWish I could have stayed longer!!!
Fabulous hotel. Room was beautiful, quiet & bed was so comfortable. Red room bar very welcoming, staff are the best. Wonderful dinner at the Connaught Grill
Stayed in February 2023
Reviewed: 24 February 2023
Valentyn
CyprusBest in town!! Simply Devine!
Stayed in February 2023
Reviewed: 23 February 2023
Rafi
TurkeyThe warm feeling of being home, with professional, very kind and helpful team that provide all the needs with their best intentions.
Stayed in January 2023
Reviewed: 29 January 2023
Darragh
Irelandsometimes a bit too pricey
excellence everywhere
Stayed in January 2023
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