Blacknoll Lane, Wool, DT2 8LL, United Kingdom
#7 of 9 hotels in Wool
Guests' ChoiceBased on 765 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.5
Staff
9.0
Value for money
8.2
Free WiFi
6.8
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End of dialog contentReviewed: 11 August 2023
Julie
United KingdomStaff were friendly. Room a good size and clean. Breakfast was very nice.
Stayed in August 2023
Reviewed: 11 August 2023
Graham
United KingdomReasonably-priced dinner; breakfast included in price was very good, with good service.
Stayed in August 2023
Reviewed: 10 August 2023
Steve
United KingdomShower in the room. The price was quite expensive. The TV should be in front of the beds :-)
The food was good, the staff were friendly and helpful. Great location although slightly hidden, close to Durdle Door.
Stayed in August 2023
Reviewed: 10 August 2023
Andrew
AustraliaRoom was ok but for the price you pay is a bit steep just My view the rooms need to updated just the same I did enjoy stay but no good if your on foot to far to walk public transport is lacking could had taking a taxi my vault didn't reliase how far it was oh you live and learn all and all it was a lovely hotel
The food the bed the owners and the workers were lovely
Stayed in August 2023
Reviewed: 10 August 2023
Nathan
United KingdomThe evening meal was not so great my children had chicken nuggets and these came out over fried and in edible the manager was apologetic though and removed these from our bill the service was very slow I had to get up a few times to ask for someone to take our order and it was not even a busy night if only this was better as I would have scored it a 10/10
Was very clean and spacious we stayed in the family suite would definitely recommend to others the breakfast was very good
Stayed in August 2023
Reviewed: 5 August 2023
Yvette
United KingdomAs we stayed for a few days we would have liked to have had healthier food options like fruit/yoghurt for breakfast and salad options for the evening but I think this is quite common place for pub food offerings. The service after our main meal was non-existent so we needed to find a waitress to order our puddings. Whilst the bathrooms were in keeping with the character of the rooms, a thermostatic mixer is needed for the showers - the adults and children struggled to find the right temperature quickly.
A quiet and centrally located place to explore the Jurassic coast. The Staff were very friendly and helpful and our room was larger than we expected for a family room. Our bed was a superking size and very comfy which is the first time we have had one like our own at home which was a treat! The evening food was excellent as well as the various cooked breakfasts available and great coffee! Maybe minor to mention but very useful for children, we were entertained at night with a pool table and darts:)
Stayed in August 2023
Reviewed: 28 July 2023
Emma
United KingdomClose to the Tank Museum. Lovely family room. Very spacious. Second visit and I’m sure we’ll be back again. Lovely breakfast in the morning. Attentive staff.
Stayed in June 2023
Reviewed: 25 July 2023
Jacqui
United KingdomThe shower in our room was very hot and there was maybe a control knob missing so I couldn't enjoy a cooler shower. Nothing else, I would stay here again :)
Clean, comfortable room, with a walk in shower, good breakfast cooked to order. Nice white bed linen and towels. Very comfortable bed. Good supply of quality tea/coffee and milk sachets on the tray in our room. Easy parking. Quiet location, didn't get any noise from the pub or the road. Location was convenient for exploring the Dorset coast. The road to the pub was a bit obscured but there is a very helpful sign on the main road that we saw just in time, or it would've been easy to drive past! We had a quick one night stopover but the carvery smelled delicious as we arrived and it was a shame we had other plans.
Stayed in July 2023
Reviewed: 24 July 2023
Michael
United KingdomUNFORTUNATELY THEY CAN'T COOK A RUMP STACK. TRIED ONE NOT BEEN TENDERISED OR SEALED IN A FRYING PAN. HAD A JOB TO DECIDE WETHER TO EAT IT OR REPAIR MY SHOES WITH IT. MEDIUM RARE WAS A DRIED OVER COOKED PIECE OF MEAT DID NOT EXPECT TO BE TOLD THE PUB WAS CLOSING AT 9.30. STRANGE PEOPLE IN DORSET IN KENT THE PUBS ARE OPEN TO 11.30
bREAKFAST WAS VERY GOOD. rOOM WAS FINE BUT IT WOULD HAVE BEEN NICE TO HAVE A SEPERATE SHOWER. NICE TO BE IN A HOTEL WITHOUT ANY DOGS AROUND FOOD IN THE RESTERANT WAS OK
Stayed in July 2023
Reviewed: 23 July 2023
Veronica
United Kingdomn/a
Dinner was excellent, room was clean and comfortable and staff were friendly and helpful.
Stayed in July 2023
Reviewed: 22 July 2023
David
United KingdomBathroom could do with updating
Nice big room with a large comfy bed. The evening meal and breakfast were excellent..
Stayed in July 2023
Reviewed: 19 July 2023
Simran
United KingdomGoogle made me think I could walk to places but as with everything in the area you need to use the bus service or a taxi. There were nice heaths to wander around though so definitely space to explore!
The decor was very cute and had everything I needed but most importantly the staff were wonderful. They were helpful in everything I asked, definitely get their advice on taxis and buses before you head out!
Stayed in July 2023
Reviewed: 17 July 2023
Dreydi
SpainThe location, you need to hire a car, getting a taxi around the area is a pain
The staff is very kind and helpful 👍
Stayed in July 2023
Reviewed: 16 July 2023
Beadle
United KingdomThe price bit too high ,telly too small
Bigger telly in room, breakfast very good
Stayed in July 2023
Reviewed: 11 July 2023
Richard
United KingdomMinor niggles, no mini fridge in room and creaky floorboards in the hallway. Thankfully we went midweek out of season so not many other guests so it didn't bother us too much. Understand the annoyance of cleaning roof windows but it was covered in bird droppings. All minor things that wouldn't deter us from staying again.
Great hotel overall. Good room size, clean & good shower. We liked the open style coat hanger and clothes storage. no messing around with drawers and doors. Helpful & friendly staff that showed us up to the room. A big and really nice done up restaurant & bar area. Sadly we didn't make use of it but the menu looked good. It's in a great location near Lulworth Cove & Durdle Door & would definitely stay again.
Stayed in July 2023
Reviewed: 7 July 2023
Claire
United KingdomNothing it was all good.
A lovely hotel, very friendly staff, nice and relaxing place. Lovely pub garden, and good food. The breakfast was lovely, the staff were very accommodating, as we arrived earlier than planned. Would definitely stay there again.
Stayed in July 2023
Reviewed: 3 July 2023
Louise
United KingdomCould have done with air-conditioned or a fan in the bedroom. Otherwise excellent.
Lovely pub/restaurant/hotel. The room was very nice, clean and good facilities. The staff were very polite and friendly. We ate an evening meal and breakfast there too, which were both excellent.
Stayed in July 2023
Reviewed: 22 June 2023
Mandy
GuernseyAll good nothing I could say I didn’t like
Clean, friendly staff and I could take my dog.
Stayed in May 2023
Reviewed: 22 June 2023
Nicholas
United Kingdoma bit run down
the staff were excellent
Stayed in June 2023
Reviewed: 21 June 2023
Ajit
United KingdomNot the best location when you're travelling through bus. Everything else is 👌👌
Excellent breakfast.
Stayed in June 2023
Reviewed: 21 June 2023
Vanessa
United KingdomHopefully this is seen as constructive feedback and not a grumble as I would stay again. Mismatch of toiletries - no keen on the pump containers that have been used by previous guests. Lighting by path to residents entrance would be useful. Weren’t given WiFi code- may not have been any? Not the venues fault but very raucous behaviour from campsite opposite til past midnight.
Room was spacious and clean but a little tired. Appreciate it’s an older building. Good size mugs- tea and coffee. Iron in the room and hairdryer. Good sized and v soft towels. Breakfast was 10/10 and staff very accommodating.
Stayed in June 2023
Reviewed: 13 June 2023
Lewis
United Kingdomroom was very warm, some fans may help!
nicely styled rooms, comfortable beds
Stayed in June 2023
Reviewed: 13 June 2023
John
United KingdomWe arrived at 6.30pm on a Sunday to be told the restaurant was closed and the bar would close at 7pm due to staff shortages. If only we had been told this before arrival we could have made alternate plans for dinner. We received multiple emails asking us to pay prior to arrival but missing the payment link. We paid on arrival and then were charged again after we checked out! They were quick to refund but frankly the payment side was a shambles and we shouldn't have had to sort this out.
Lovely large king room which was nicely decorated, clean and very quiet at night. Bed was very comfortable, bedding and towels all good quality. Shower was hot and powerful Good vegetarian cooked breakfast. Friendly staff. It was all fabulous other than the bar closing at 7pm, restaurant being closed and being charged twice in error!
Stayed in June 2023
Reviewed: 7 June 2023
Daniela
United Kingdomthe place was nice and comfy, but it could have used more love, especially from the staff and some little details
Stayed in June 2023
Reviewed: 4 June 2023
Diane
United KingdomNothing I didn’t like
Lovely quiet location, breakfast menu was really good and freshly cooked to order by someone that knows how to cook. Rooms clean with comfy beds
Stayed in June 2023
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