Castle Street, Stornoway, HS1 2BD, United Kingdom
#4 of 6 hotels in Stornoway
Guests' ChoiceBased on 677 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
9.0
Facilities
8.2
Staff
9.4
Value for money
8.3
Free WiFi
5.8
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End of dialog contentReviewed: 30 April 2024
Janet
United KingdomLocation was fantastic, the hotel staff were very pleasant and informative, continental breakfast (which is included in the price) was very good, with lots of choices. Rooms were small but very comfortable.
Stayed in April 2024
Reviewed: 27 April 2024
Patricia
AustraliaThe bed/mattress was of poor quality. Too thin on wooden base.
Excellent location - particularly the restaurant and it view of port. Guest lounge was comfy and inviting.
Stayed in April 2024
Reviewed: 21 April 2024
David
United KingdomPaying extra for the cooked breakfast
Location
Stayed in April 2024
Reviewed: 21 April 2024
Martin
United KingdomPoor WiFi.
Good location, close to the bus terminal and ferry terminal. Early continental breakfast for those catching the early ferry, which was great.
Stayed in April 2024
Reviewed: 19 April 2024
Helen
United KingdomThe building is a tad dated, and the residents lounge was in quite poor condition. The windows looked in need of repair and the smell of damp put us off from entering. Th WiFi just wasn't good at all. The cloud doesn't really work...
The food was excellent. Good value, fast service and varied menu. Breakfast was excellent too. Staff were very helpful and friendly.
Stayed in April 2024
Reviewed: 19 April 2024
Mark
United KingdomWiFi wasn’t great
Excellent location and ideal base for touring the island
Stayed in April 2024
Reviewed: 16 April 2024
John
United KingdomVery Very slow wi-fi. I have stayed here before and wi-fi was excellent,
Good dinner. Did not have breakfast
Stayed in April 2024
Reviewed: 15 April 2024
Lisa
United KingdomWe had room 1 unfortunately for us it’s directly above a taxi rank. When everyone leaves the pubs at 1am they congregate here - it went on till 2.30am
Nice staff, lovely breakfast
Stayed in April 2024
Reviewed: 12 April 2024
David
United KingdomVery stiff front door but that may have been to keep out the gale force wind!
Friendly & helpful staff. Great shower and large towels Good bar foodWe
Stayed in April 2024
Reviewed: 11 April 2024
Rosemarie
United KingdomCould have had dairy free milk at breakfast.
Bed was comfortable, nice touch leaving ear plugs.
Stayed in April 2024
Reviewed: 8 April 2024
Mervyn
United KingdomOnly egg choice being scrambled. WiFi was a bit hit or miss but mostly miss
An excellent breakfast buffet with plenty of choice whether cooked or continental
Stayed in April 2024
Reviewed: 6 April 2024
Alison
United KingdomThe walls were paper thin and you could hear everything and I mean everything in the next room. I did give them a knock.
The bar and breakfast area were good.
Stayed in April 2024
Reviewed: 1 April 2024
Iain
United KingdomNot hotels fault but noisy outside, boy racers running about in noisy cars
Comfortable and clean
Stayed in March 2024
Reviewed: 28 March 2024
Kenneth
United KingdomWifi access
Pleasant and welcoming staff
Stayed in March 2024
Reviewed: 14 March 2024
Liz
United KingdomVery noisy until after midnight
Friendly staff Good breakfast Comfortable bed Extremely clean
Stayed in March 2024
Reviewed: 29 February 2024
David
United Kingdomgreat location. Helpful and friendly staff
Stayed in February 2024
Reviewed: 23 February 2024
Duncan
United KingdomThe room needs maintenance. The lounge had a collapsed ceiling which was unsightly. The continental breakfast was adequate but you have to pay extra for the cooked breakfast, which should just be included in the room price.
The staff were friendly and nothing was too much trouble. The room had good comfortable facilities. The hotel is located very conveniently by the ferry port.
Stayed in February 2024
Reviewed: 9 February 2024
Mckay
United KingdomCouldn’t get a lot of t v channels - no signal? The breakfast had a vast range but the hot food was pretty cold
The room was cosy and suited purpose of stay
Stayed in February 2024
Reviewed: 8 February 2024
Stephen
United KingdomNo tv signal but negated by having wifi
Comfy bed Good WiFi Kettle
Stayed in February 2024
Reviewed: 1 February 2024
Julian
United KingdomBigger coffee pots!
Great breakfast with a wonderful view over Stornaway harbour.
Stayed in February 2024
Reviewed: 11 December 2023
Fiona
United KingdomBit small but I was over-nighting to catch the very early ferry so not a big deal
Good basic room
Stayed in December 2023
Reviewed: 16 November 2023
Smith
United KingdomThe TV didn't work
The bed was really comfy and the room was warm
Stayed in November 2023
Reviewed: 15 November 2023
Thirdronnie
AustraliaStairs to access reception. More stairs to rooms.
Short walk from bus station and ferry terminal. Comfortable room with adequate amenities. Kind, welcoming host, happy to serve us drinks, even though the bar/restaurant was closed on the first night. Good buffet breakfast with handy early start - great when you're catching the early ferry. Restaurant had a varied menu, a little on the pricey side.
Stayed in October 2023
Reviewed: 14 November 2023
Luvtravellin
United KingdomThe room was a bit cold despite having the heating high. Black out curtains would help as the blind didn’t really cover the window to keep the light out, also making it a bit cosier.
Location for ferry port was ideal with a free car park nearby. The in-house restaurant was a bonus. Tom could not have been more helpful checking me in.
Stayed in November 2023
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