Nothing

Everything

Stayed in March 2024

Beautiful building

Stayed in April 2024

The breakfast area colours are very random and not the best condition

The team were very friendly

Stayed in April 2024

Tv was a little small and viewing from bed was difficult

Perfect stay with perfect staff can’t wait to visit again

Stayed in April 2024

fantastic location, wonderful helpful staff, stayed at the hotel for a surprise birthday celebration room was amazing so luxurious what a treat, will be making another visit soon

Stayed in March 2024

Hallway carpets need upgrading, but that was about it. Like it.

Location, overall feel and staff all really good

Stayed in April 2024

Nothing, everything was really great thank you.

The room was immaculate and cosy and the staff are exceptional. Great breakfast!

Stayed in April 2024

Nothing really

Wonderful traditional hotel in the heart of Stamford. Very comfortable and relaxing. Nice bar areas and lovely. Excellent service. We were upgraded to a larger room which was a nice touch. Great breakfast!

Stayed in April 2024

Pricey but quality doesn't come cheap

Staff were very attentive. Rooms were fantastic. Breakfast superb. Bars not bad either. The place had a real ambiance about it. Lovely

Stayed in April 2024

Nothing

Everything was lovely. Cleanliness was very good, comfortable bed, clean spacious room and bathroom.

Stayed in April 2024

At check-in we found we had no drink facilities in our room. Either coffee machine or kettle was expected for the room type or price. Advised that coffee would be brought to our room and was complimentary. We read this as coffee was complimentary for residents and we ordered coffee in the lounge over the weekend. But realised mistake at check-out and they then advised that coffee was only included in-room. So 4 cafetieres cost £46 but I didn't pursue it since the total 2 night bill was £760. We also told reception that we had experienced a problem in the restaurant the night before but it had been resolved on the spot. We had seen 2 menus for the main restaurant; the main one and a sub-set one which has 3 courses for £55 and 2 courses for £39. The latter didn't say that it was only valid on some days. So we paid £94 excluding wine & water for our meals.

The character of the hotel. The reception we received. Help carrying our case to our room. A tea-tray delivered to our room before breakfast. The breakfast service on our first day. The service in the lounge for coffee etc.

Stayed in March 2024

Our only comment is that we would have preferred tea and coffee making facilities in our room rather than having to phone for it when required. (There is no charge for this service)

A very clean, comfortable room with large bathroom. Staff were friendly and welcoming. Breakfast was outstanding - great selection, freshly cooked quality ingredients. Location excellent.

Stayed in April 2024

Breakfast poor intact tasteless - not offered anything like fruit/pasteries - very limited and very very poof got price.

Room, restaurant

Stayed in April 2024

Nothing.

The room, food and service was outstanding.

Stayed in April 2024

That I only stayed one night!

Extremely good customer service with a smile. Lots of attention to detail and checking that you are happy with everything. Excellent dinner and breakfast. Thoughtful extras like tea and coffee delivered to the room complimentary. Flowers inside and out help make it a beautiful place to stay. Best Lobster Thermidor I’ve ever eaten. I can’t wait to go back.

Stayed in April 2024

A well maintained historical property with high standards set by a very professional staff.

Stayed in March 2024

It was so relaxing, very professional staff, we was even upgraded

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

Excellent location, very friendly staff. Super breakfast

Stayed in March 2024

So I ordered a sandwich at lunch and had to ask for a napkin and cutlery. They had no Rooibos tea so good job I took my own

Upgraded room was good, clean and good facilities . Staff were very freindly

Stayed in April 2024

n/a

it was beautiful from start to finish loveliest staff ive ever came across never had better food will definitely be back

Stayed in April 2024

I have nothing negative to say. I hope to return someday.

The location was great. The establishment was very charming and well appointed. I had a delicious lunch and breakfast. In fact, the Eggs Royale was the most delicious breakfast egg dish, so please compliment the chef on my behalf. Lastly, the staff was the most attentive, which I truly appreciated.

Stayed in April 2024

Having an avid interest in history I would like to have accessed areas inaccessible to the public (understandably) such as the room below the champagne bar etc. :-).

Excellent hotel facilities with highest standard of service. Aside from this the hotel has a varied and substantial history with information available on site and online.

Stayed in April 2024

Breakfast was lovely

Stayed in April 2024