Iv stayed this hotel many times, and love it,, but our chairs,on the balcony were very tatty/ and unsafe, could do with replacements....

Location of hotel, wonderful, opposite the beach , wonderful view,, sits in lovely garden, and the car park is in hotel grounds, yes you gave to pay , but having your car safe and right by hotel, worth it,,,,,All staff happy, pleasant, polite,, very helpful too,,,bar lounges perfect, clean , and bar food wonderful ,, drinks very well priced,,,,my room, front double with balcony, beautiful view, spacious, very clean, with coffee maker, plus kettle with tea and coffee,,,,bottled water too,, bed was comfy,,, breakfast was buffet service,, with polite happy helpful waiting on staff,,,, food was lovely, plenty choice, some food you order , ie fried egg,,,,,,we we stayed Easter, Easter Sunday when we went for breakfast lifted our cups to pour our drink, to find a cream egg, 🙂🐣,,, lovely surprise,,,, and a lovely touch 🙂,,,receptionists were fabulous, pleasant, polite,, nothing was to much trouble,,,,, all staff were a credit to the hotel. This hotel is dog friendly and they are true to there word, staff made your pooches as welcome as you,,, there was another part of the restraunt you could eat your breakfast and bring your dog in with you if you chose to, also pooches,were welcomed into the bar/lounge areas with you

Stayed in April 2024

The staff were exceptionally friendly. Location also great, lovely garden.

Stayed in April 2024

Friendly staff good location clean and comfortable bed. Nice meal

Stayed in March 2024

The Tv was irratic A pool would have been the icing on the cake Breakfast included.

Room very pleasant overlooking gardens…location superb minutes from sea front and town centre.

Stayed in March 2024

It looks quite dated on the outside but actually it doesn’t appear so on the inside

We loved its location and the huge amount of space around the property

Stayed in March 2024

Due to the flood defences I was unable to get out of the front grounds I fully understand why .

The receptionist was fantastic looking after everyone and so helpful

Stayed in March 2024

nothing

very comfortable with wonderful staff

Stayed in March 2024

Breakfast was the same every day.. Very limited choice of hot food available. Compared to other hotels the breakfast was disappointing

Location

Stayed in March 2024

The shower tray needs cleaning in the drain When released basin water goes down the drain it floods into the tray bringing up much muck. Also, the shower was not very secure and was put the wrong way in the holder

Stayed in March 2024

more food choice at breakfast e. g. mushrooms fried bread etc better choice of vegetables with dinner e.g. broccoli cabbage etc

Stayed in March 2024

All was good, thanks.

Good location, nice staff, comfortable and clean rooms.

Stayed in March 2024

Could do with a bit of modernising but this is a big hotel and it would cost a fortune. Water wasn't very warm in our room but I did let the staff know.

Easy parking, nice big comfortable hotel at a very good price. Lovely building, must have a lot of history. Nice comfortable bar where we sat with family in the evening.

Stayed in March 2024

The hotel provided a perfect 1 night stay for us. For the price I paid I wouldn't expect anymore for my money.

Great value for money. I booked the standard double with bed and breakfast, room number 1. The hotel is old, there are obviously some things that could be updated, but if they were, in my opinion, it would lose that 'old hotel charm'. I stayed here and got an authentic English seaside holiday experience. The service from the staff was friendly and attentive, especially at breakfast. The room had lots of storage for longer stays. There were tired parts in the room, but it was clean. The bed was comfortable, there was a desk and 2 chairs with a table to relax at and a great shower. We strolled the esplanade just a few metres from the hotel, sat out in the gardens and ate takeaway fish and chips, grabbed a drink from the bar and relaxed in our room, I would definitely come back to do it all again.

Stayed in March 2024

The only thing that comes to mind was that the toilet in our room didn’t flush very well. Otherwise I am struggling to think of anything.very

I have attended family events at the imperial throughout my lifetime and have only stayed at the hotel once before about 12 years ago. The hotel has improved in all aspects immensely since our last visit and I would certainly make it our go to location for our next visit to Exmouth.

Stayed in March 2024

Entrance is not ideal.Too many steps for a Main Entrance;

Position;Staff were excellent;Room very comfortable;Breakfast very good

Stayed in March 2024

General maintenance needs work , balcony needs renovating

Needs new patio doors also brighter light in bathroom.

Stayed in March 2024

This will eventually reflect on price and probably star rating with refurbishment. The carpet in the rooms I have stayed in are very thin so the uneven floorboards beneath can be felt. No shame to the age of the property and nothing that can't be refurbished that is probably already in the planning.

This was my second trip to the Imperial, they have the advantage of stunning views! The amenities are good value for money, the shower has good pressure. Was lovely to see a welcome guest booklet with great information, this visit. I didn't experience any of the bar/restaurant facilities as I was visiting friends.

Stayed in March 2024

having to pay to park in hotel car park!

lovely room with balcony & sea view

Stayed in February 2024

Weather!

Room very comfortable and clean. Food was good. Location Great.

Stayed in March 2024

Large room, plenty of space between beds. Minutes from great pub and the pavilion. Good buffet breakfast

Stayed in March 2024

Nothing

Great location, dog friendly, friendly staff and useful free car park option.

Stayed in December 2023

room could have been updated

location was good breakfast was ok room could do with an update

Stayed in February 2024

Located overlooking the sea. Large but well kept, and still a cosy feeling.

Stayed in March 2024

Limited range on menu

Great location, good friendly staff

Stayed in March 2024

Nothing

The staff were all so friendly (that made a really good change) We had a good room overlooking the sea a good size with tea & coffee making facilities, .Check in was very simple, efficient and friendly. The food in the restaurant was so good and excellent value we ended up eating there for both nights. Good to have car parking on site.

Stayed in February 2024