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Reviews of The Jack and Jill Coaching Inn

The Jack & Jill Coaching Inn Scaling Dam, Saltburn-by-the-Sea, TS13 4TP, United Kingdom

#8 of 86 hotels in Saltburn-by-the-Sea

Guests' Choice

Review score

Based on 507 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.0

  • Facilities

    9.2

  • Staff

    9.8

  • Value for money

    9.1

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Showing 1 – 25

  • Reviewed: 18 May 2024

    9.0
    Perfect little stop
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely property, modern, clean spacious rooms. Great location. Breakfast was great and staff were wonderful. Super friendly.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There is a good walk around the Scaling Dam, which is opposite the hotel. The crazy golf course at the hotel is great fun. Ideal location for exploring around the area.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff very friendly and great food and facilities.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    A very comfy experience, and I had a lovely cup of tea in my room!
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I liked everything about the property!

    The property is very modern, and very ‘home like’ and comforting.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Very enjoyable. Will return .
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We were next to the roof terrace and there were guest out there drinking and parting till 12 45 am so we couldn't have the windows open even though it was very warm . The noise was awful but beyond your control.

    Breakfast was really good nice and hot. Room was comfortable really modern

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful place and location.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    A great overnight stay in a great hotel with lovely staff
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Perfect place for an overnight stay for 12 friends. The rooms were lovely, the breakfast superb and a great location for the coast. Keith and the rest of the staff were really helpful and accommodating.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    decor was to a high standard meals were excellent

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Perfectly Clean, attentive staff and lovely breakfast
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We could hear the noise from the road but I had my ear plugs so wasn’t too much of a problem

    Perfectly clean and lovely decor. Staff were brilliantly attentive. Bed was comfortable and shower was nice. Breakfast was great!

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Fantastic staff which make your stay great!
    • Leisure trip
    • People with friends
    • Large Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Absolutely nothing!

    A beautiful place to stay with the most amazing staff! The rooms were decorated beautifully and were very comfortable. What makes it special are all the staff who are so pleasant and welcoming. Exceptional staff with out exception!

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Excellent place to stay .
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Unable to get outside but the weather was against that.

    Very clean, tidy and the facilities were good. Staff were friendly and attentive. Food was excellent.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Wonderful relaxing stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    More flexibility with evening menu - had to order by 5.45pm.

    Fabulous stay in a beautifully renovated coaching Inn.Spacious well appointed room & comfy bed . All staff members were lovely & friendly. Great location with a view of the dam & well placed for Saltburn & North Yorkshire costal resorts.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The homely feel & friendly and helpful staff

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Thank you Jack and Jill coaching inn
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Short stay here for a wedding nearby, the staff are exceptional and very friendly would highly recommend to anyone.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Good location for the coast and good standard of cleanliness and service , however lacked character
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The decor was somewhat sterile and too modern for the age of the building which would suit armchairs , chesterfield type sofas and older paintings and furnishings such as antiques , which is what we would expect in a country pub or coaching inn.

    Good location for coast , breakfast service excellent , staff very friendly and polite . The bacon was not very tasty but a good portion of scrambled eggs . The room was very clean with good facilities and the bed was very comfy.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Great few days with my family
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Keith made the stay for us. What a great host. The rooms are amazing.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely room overlooking the reservoir. Friendly staff. Great breakfast. Good location, close to Whitby.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Excellent staff and food accommodation was first class
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The toilet leaked all night but wasn't anything bad.

    Staff were excellent, very friendly and informative. food was out of this world and breakfast was superb. We will be back for a one night stay again. Thank you to all the staff for making us welcome keep up the Excellent work.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Very scenic, with friendly staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Please be aware that there are no evening meals available at the hotel, as food finishes at six. The bar is still open. However there is a pub only two miles (3 minutes drive) down the road (The Jolly Sailor) with very good food available in the evening.

    Lovely breakfast, friendly staff.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was clean and the bed was so comfortable. The staff were amazing nothing was to much 😁

    Stayed in April 2024

  • Reviewed: 30 March 2024

    10
    Great place for an overnight stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The birds tapping on the window in the early morning, but I will pack ear plugs next time

    It was historic with a contemporary twist. The room was clean and well maintained. It wasn’t a huge venue which suited us

    Stayed in March 2024

  • Reviewed: 29 March 2024

    10
    Simply a beautiful hotel, really enjoyed the stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only niggle was ordering food by 5.45. Totally understood the reason but it’s the only thing that I would change.

    Breakfast was lovely. All members of staff were lovely and helpful. Really enjoyed the stay.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    10/10
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Would have been nice to have more storage in the room as there were no drawers. Some hooks to hang up clothes but mainly everything was in the case.

    Everything was exceptional. The food was amazing! We had a Sunday Roast when we arrived which was delicious and a great portion. The individual gravy boats were a massive hit as we all love gravy. We had breakfast included in our stay and it's definitely a great breakfast. You can tell everything is made with top ingredients and a good variety on offer. The staff.. wow! The service at breakfast in particular was amazing. We were constantly asked if we wanted anything else, any additional drinks etc. All the staff were polite and just super friendly. The rooms were beautiful. Loved the decor and super clean. Our toddler decided his favourite thing to do was put his shoe in the bin in the bedroom. Although we kept taking it out we didn't realize he did it again and the bins were emptied. We explained to the staff before we left AND THEY CHECKED THE BINS FOR US! We have been reunited with his shoe. I am so thankful for them even offering to check the bins, luckily it was the first one they checked. If that doesn't say enough about the staff and the service I don't know what will. There was a lovely outdoor play area which our son loved. A little mini golf which he walked through but didn't play and it's opposite a reservoir to it's a beautiful location. If we are ever up that way again I will not hesitate to make a return visit.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It's on a main road and nothing else in walking distance. Kitchen, last order at 6h45 pm which we didn't realise.

    Very friendly staff. Comfortable bedroom dining area and lounge. Very good breakfast.

    Stayed in March 2024

Showing 1 – 25

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