The Jack & Jill Coaching Inn Scaling Dam, Saltburn-by-the-Sea, TS13 4TP, United Kingdom
#8 of 86 hotels in Saltburn-by-the-Sea
Guests' ChoiceBased on 508 hotel reviews
9.1Cleanliness
9.7
Comfort
9.7
Location
9.0
Facilities
9.2
Staff
9.8
Value for money
9.1
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End of dialog contentReviewed: 21 May 2024
Dykes
United KingdomNo proper evening meals served and gluten free menu very poor
Good breakfast, friendly staff
Stayed in May 2024
Reviewed: 18 May 2024
Jennifer
United KingdomLovely property, modern, clean spacious rooms. Great location. Breakfast was great and staff were wonderful. Super friendly.
Stayed in May 2024
Reviewed: 17 May 2024
David
United KingdomThere is a good walk around the Scaling Dam, which is opposite the hotel. The crazy golf course at the hotel is great fun. Ideal location for exploring around the area.
Stayed in May 2024
Reviewed: 16 May 2024
Michael
United KingdomStaff very friendly and great food and facilities.
Stayed in May 2024
Reviewed: 14 May 2024
Nicky
United KingdomI liked everything about the property!
The property is very modern, and very ‘home like’ and comforting.
Stayed in May 2024
Reviewed: 14 May 2024
Wendy
United KingdomWe were next to the roof terrace and there were guest out there drinking and parting till 12 45 am so we couldn't have the windows open even though it was very warm . The noise was awful but beyond your control.
Breakfast was really good nice and hot. Room was comfortable really modern
Stayed in May 2024
Reviewed: 14 May 2024
Abigail
United KingdomBeautiful place and location.
Stayed in May 2024
Reviewed: 10 May 2024
Janette
United KingdomNothing
Perfect place for an overnight stay for 12 friends. The rooms were lovely, the breakfast superb and a great location for the coast. Keith and the rest of the staff were really helpful and accommodating.
Stayed in May 2024
Reviewed: 3 May 2024
Emma
United Kingdomdecor was to a high standard meals were excellent
Stayed in April 2024
Reviewed: 30 April 2024
Kim
United KingdomWe could hear the noise from the road but I had my ear plugs so wasn’t too much of a problem
Perfectly clean and lovely decor. Staff were brilliantly attentive. Bed was comfortable and shower was nice. Breakfast was great!
Stayed in April 2024
Reviewed: 27 April 2024
Margaret
United KingdomAbsolutely nothing!
A beautiful place to stay with the most amazing staff! The rooms were decorated beautifully and were very comfortable. What makes it special are all the staff who are so pleasant and welcoming. Exceptional staff with out exception!
Stayed in April 2024
Reviewed: 20 April 2024
Joan
United KingdomUnable to get outside but the weather was against that.
Very clean, tidy and the facilities were good. Staff were friendly and attentive. Food was excellent.
Stayed in April 2024
Reviewed: 16 April 2024
Susan
United KingdomMore flexibility with evening menu - had to order by 5.45pm.
Fabulous stay in a beautifully renovated coaching Inn.Spacious well appointed room & comfy bed . All staff members were lovely & friendly. Great location with a view of the dam & well placed for Saltburn & North Yorkshire costal resorts.
Stayed in April 2024
Reviewed: 15 April 2024
Sharon
United KingdomThe homely feel & friendly and helpful staff
Stayed in April 2024
Reviewed: 13 April 2024
Andrew
United KingdomShort stay here for a wedding nearby, the staff are exceptional and very friendly would highly recommend to anyone.
Stayed in April 2024
Reviewed: 13 April 2024
Five
United KingdomThe decor was somewhat sterile and too modern for the age of the building which would suit armchairs , chesterfield type sofas and older paintings and furnishings such as antiques , which is what we would expect in a country pub or coaching inn.
Good location for coast , breakfast service excellent , staff very friendly and polite . The bacon was not very tasty but a good portion of scrambled eggs . The room was very clean with good facilities and the bed was very comfy.
Stayed in April 2024
Reviewed: 12 April 2024
Peter
United KingdomNothing
Keith made the stay for us. What a great host. The rooms are amazing.
Stayed in April 2024
Reviewed: 9 April 2024
Marshall
United KingdomLovely room overlooking the reservoir. Friendly staff. Great breakfast. Good location, close to Whitby.
Stayed in April 2024
Reviewed: 8 April 2024
Nick
United KingdomThe toilet leaked all night but wasn't anything bad.
Staff were excellent, very friendly and informative. food was out of this world and breakfast was superb. We will be back for a one night stay again. Thank you to all the staff for making us welcome keep up the Excellent work.
Stayed in April 2024
Reviewed: 3 April 2024
David
United KingdomPlease be aware that there are no evening meals available at the hotel, as food finishes at six. The bar is still open. However there is a pub only two miles (3 minutes drive) down the road (The Jolly Sailor) with very good food available in the evening.
Lovely breakfast, friendly staff.
Stayed in April 2024
Reviewed: 1 April 2024
Tilly
United KingdomEverything was clean and the bed was so comfortable. The staff were amazing nothing was to much 😁
Stayed in April 2024
Reviewed: 30 March 2024
Jennifer
United KingdomThe birds tapping on the window in the early morning, but I will pack ear plugs next time
It was historic with a contemporary twist. The room was clean and well maintained. It wasn’t a huge venue which suited us
Stayed in March 2024
Reviewed: 29 March 2024
Lynn
United KingdomThe only niggle was ordering food by 5.45. Totally understood the reason but it’s the only thing that I would change.
Breakfast was lovely. All members of staff were lovely and helpful. Really enjoyed the stay.
Stayed in March 2024
Reviewed: 26 March 2024
Jessica
United KingdomWould have been nice to have more storage in the room as there were no drawers. Some hooks to hang up clothes but mainly everything was in the case.
Everything was exceptional. The food was amazing! We had a Sunday Roast when we arrived which was delicious and a great portion. The individual gravy boats were a massive hit as we all love gravy. We had breakfast included in our stay and it's definitely a great breakfast. You can tell everything is made with top ingredients and a good variety on offer. The staff.. wow! The service at breakfast in particular was amazing. We were constantly asked if we wanted anything else, any additional drinks etc. All the staff were polite and just super friendly. The rooms were beautiful. Loved the decor and super clean. Our toddler decided his favourite thing to do was put his shoe in the bin in the bedroom. Although we kept taking it out we didn't realize he did it again and the bins were emptied. We explained to the staff before we left AND THEY CHECKED THE BINS FOR US! We have been reunited with his shoe. I am so thankful for them even offering to check the bins, luckily it was the first one they checked. If that doesn't say enough about the staff and the service I don't know what will. There was a lovely outdoor play area which our son loved. A little mini golf which he walked through but didn't play and it's opposite a reservoir to it's a beautiful location. If we are ever up that way again I will not hesitate to make a return visit.
Stayed in March 2024
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