Sandy Lane, West Runton, Cromer, NR27 9QH, United Kingdom
#7 of 9 hotels in Cromer
Guests' ChoiceBased on 903 hotel reviews
7.8Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
8.2
Staff
8.8
Value for money
7.4
Free WiFi
6.9
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End of dialog contentReviewed: 2 April 2023
Malcolm
United Kingdomgood locations
Stayed in April 2023
Reviewed: 30 March 2023
Lynda
United Kingdombreakfast was expensive
dog friendly
Stayed in March 2023
Reviewed: 13 March 2023
Hoey
United KingdomProblem with a historic stain on a sheet that should not have been put on a made up bed.
Friendly staff
Stayed in March 2023
Reviewed: 12 March 2023
Wendy
United Kingdomold fashion tv.
location
Stayed in March 2023
Reviewed: 6 March 2023
Lee
United KingdomMinor gripe turn the temp up on the glass washer nobody likes "dead" glasses and flat lager
Staff are excellent and accommodating food in the restaurant is perfectly prepared this was our second visit and will definitely be back
Stayed in March 2023
Reviewed: 4 March 2023
Tracey
United KingdomWas next to a drier room so very noisy and was quit a few dog hairs in our room
Stayed in February 2023
Reviewed: 2 March 2023
Elizabeth
United KingdomAll of it very good
Stayed in February 2023
Reviewed: 27 February 2023
Ellen
United KingdomThe breakfasts. UHT milk is vile, no decent hotel should be putting it in hotel rooms, you’ll never make a decent cuppa with stuff!
Room very good, staff excellent and v friendly, breakfast mediocre, Sunday Lunch excellent. Hôtel a great location for walks, proximity to Cromer. Nice swimming pool. Would I stay again ? Yes
Stayed in February 2023
Reviewed: 20 February 2023
Stephen
United KingdomRoom was very good, spacious and comfortable. Dinner was excellent and breakfast very good.
Stayed in February 2023
Reviewed: 10 February 2023
Wendy
United KingdomThe view was wonderful and the food exceptional. Staff were extremely helpful and fun to chat with
Stayed in February 2023
Reviewed: 6 February 2023
Michell
United KingdomOnly stayed one night could not find fault
Everything was as I required at the time will definitely use this location again.
Stayed in February 2023
Reviewed: 6 February 2023
Timothy
United Kingdomno hairdryer in the room ! most unusual…
good location, beach walks in easy distance from the hotel .
Stayed in February 2023
Reviewed: 1 February 2023
Gerry
United KingdomThe room was really cold even with all radiators hot. The tiled floors made it so, but understand the need because the room was a dog-friendly
Stayed in January 2023
Reviewed: 27 January 2023
Christopher
United Kingdombed slightly too hard
location nice and warm
Stayed in January 2023
Reviewed: 21 December 2022
Martyn
United KingdomIt was all good. Some modernisation wouldn’t go amiss but certainly no issues.
Very comfortable. Good sized rooms. really enjoyed my stay.
Stayed in December 2022
Reviewed: 27 November 2022
Angela
United KingdomSLIGHTLY DATED AND WORN UPSTAIRS AND LITTLE EXTRAS MISSING HERBAL TEA BAGS IN ROOM, TISSUES. THE DALES WERE CHEAPER AND HAD THESE ITEMS IN THE BEDROOMS. NO PORRIDGE ON MENU FOR BREAKFAST
BREAKFAST AND DINNER WERE GOOD. THE ROOM WAS A GOOD SIZE
Stayed in November 2022
Reviewed: 13 November 2022
Tim
United Kingdomvery small tv in room which did not work properly… staff could not be more helpful and got it working as best as possible .. pool was a lurid chilly but nothing to really complain about
very friendly and helpful staff, made instantly welcome and felt at home from the reception staff to try swimming pool guy..
Stayed in November 2022
Reviewed: 4 November 2022
Jason
United KingdomOur garden room only had a shower and the bed was not the most comfortable, plus it rolled away from the wall when I sat up to watch the TV
great gym, plenty of room in the bar, friendly attentive staff, well priced and decent dinner choices. Great to be able to dine with our dog in the bar area.
Stayed in November 2022
Reviewed: 4 November 2022
Sarah
United KingdomThe walls are too thin. The rooms need soundproofing.
I loved our room. It was a good size. The beds were wonderfully comfortable. The bathroom was luxurious. It was a 10 minute walk to a really good Thai restaurant in the village of West Runton and a short drive into Cromer.
Stayed in October 2022
Reviewed: 23 October 2022
Sharon
United Kingdoma bit remote
pleasant surroundings comfortable room
Stayed in October 2022
Reviewed: 18 October 2022
Elizabeth
United KingdomWe stayed at one good size, clean, family room of garden facing property. Also equipped with tea coffee facilities. We wish they provide a small fridge to keep drinks cool in the heatwave weather.
A surprisingly good country hotel and dog friendly.
Stayed in August 2022
Reviewed: 16 October 2022
Robert
United KingdomNothing much, except sockets in my room stopped working 2nd day but they fixed them quickly and efficiently.
All the staff were friendly and nice, especially Mollie who was Duty Manager, and one other in restaurant for breakfast whose name I can't unfortunately remember.
Stayed in October 2022
Reviewed: 7 October 2022
Lua
United Kingdomthe public areas were a little tired especially the bar. the mattress had buttons and after two nights I had to sleep on a towel as my hip felt bruised The menu was rather low grade and didn’t sell the food very well. but the food itself was really well cooked and presented / the chef deserves a better showcase for his food.
great position for exploring north Norfolk coastline. Room 251was a corner room with large bay window sunny all day. nice to sit in. good shower and whirlpool bath. Food was nice Staff were pleasant especially the room cleaners.
Stayed in October 2022
Reviewed: 4 October 2022
Joy
United KingdomA huge room which was clean and serviced daily. The swimming pool excellent and the staff friendly and welcoming. I din't eat at the hotel as visiting friends nearby.
Stayed in September 2022
Reviewed: 3 October 2022
Stephen
United Kingdomlocation. Food very good and excellent breakfast.
Stayed in October 2022
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