12-14 Magdaline Street, Glastonbury, BA6 9EH, United Kingdom
#79 of 90 hotels in Glastonbury
Guests' ChoiceBased on 492 hotel reviews
7.8Cleanliness
8.6
Comfort
8.6
Location
9.4
Facilities
8.1
Staff
8.7
Value for money
8.2
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Beverley
United Kingdomnothing
Room was lovely, comfortable bed, roomy shower, kettle and coffee + tea making facility. Friendly approachable staff. Great Breakfast. The hotel is located in a good position to access shops and local tourist sights. Thank you I would stay again
Stayed in May 2024
Reviewed: 26 May 2024
Lisa
New ZealandWorth noting no car parking facilities. Pay machine doesn’t allow to pay into next morning (midnight cutoff) it is locked overnight and no online option.
Convenient location with friendly staff
Stayed in May 2024
Reviewed: 24 May 2024
Holidays
United KingdomOne member of staff was rude and uninviting myself and my daughter, plus other people who joined us for a meal and entertainment. She was rude when we first went to get a table and whilst cleaning was complaining about the children who had made a mess to start the evening. Later in the evening we asked for cocktails (which according to the menu were available 7 days a week, she said we don't do them on a Friday as we are busy, making a sweeping hand gesture across the room, however there were very few customer for the size of the establishment and 2 bar staff were standing chatting. We left and went elsewhere. Which was a shame as we were enjoying the entertainment.
The room was comfortable and clean, lovely view of the Tor from the window. being on a main street it was noisy at time (e.g. buses and people leaving pubs at night).
Stayed in March 2024
Reviewed: 23 May 2024
Paula
United KingdomSoap dispenser in shower was too high, unreachable.
Friendly wecome. Lucky, we got parking space.
Stayed in May 2024
Reviewed: 22 May 2024
Rebecca
United KingdomLovely helpful staff and generous breakfast.
Stayed in May 2024
Reviewed: 21 May 2024
Maria
United KingdomOn arrival the staff were not attentive to hotel guests just bar customers. Left waiting for 15 mins. Breakfast all cooked options, nothing lighter or continental.
Room 1 perfect for our Bridal party preparations with loads of hanging space and floor space, big mirror and dressing table.
Stayed in May 2024
Reviewed: 20 May 2024
Janette
United KingdomBeds weren’t made on the Saturday, cups weren’t cleaned but we did get fresh towels. At 10.45 we were reminded that checkout was 11am as the cleaner waiting to go into the room was getting impatient. We were in the bar and already packed and checkout was 11am.
Great location, friendly staff drinks and food were reasonable
Stayed in May 2024
Reviewed: 16 May 2024
John
United KingdomN/A
Good breakfast, good location.
Stayed in May 2024
Reviewed: 16 May 2024
Simon
United KingdomThe room was very noisy from the road, we did expect that, it's not a complaint. No real ale in the bar, but that's normal nowadays I guess, I'm getting too old!
The staff were very friendly, the location was right in the heart of Glastonbury. We parked easily in their carpark. The food is excellent value for money.
Stayed in May 2024
Reviewed: 7 May 2024
Janet
United KingdomService was bit slow.
staff friendly, food was good, ideal location. we got parking so that was a bonus.
Stayed in May 2024
Reviewed: 6 May 2024
Henry
United KingdomNA
Stayed in April 2024
Reviewed: 6 May 2024
Tania
United KingdomBathroom a bit cramped, but nothing to complain about
Well situated in town
Stayed in May 2024
Reviewed: 27 April 2024
Steve
United KingdomBrilliant location - and views from accommodation bedroom . Varied food and drinks menu - all served and presented in a friendly manner. Staff very friendly, helpful , efficient and a total asset to the company. Thank you very much - thoroughly enjoyed our stay : Jen and Steve 🏴
Stayed in April 2024
Reviewed: 26 April 2024
Liz
United KingdomThe windows were old and was hard to close. We did chat to the staff and they said they were waiting to hear if they could change the window to new.
It was in the right spot for Glastonbury . Looking out of the window you could see the Tor. The staff were really friendly and helpful. The cooked Breakfast was really good .It was not greasy .perfect. We had evening meal and that was great too.
Stayed in April 2024
Reviewed: 26 April 2024
Sally
United KingdomThe central location, staff being friendly.
Stayed in April 2024
Reviewed: 25 April 2024
Anthony
United KingdomDrinks a bit expensive.
Location was ideal
Stayed in April 2024
Reviewed: 21 April 2024
Louise
United KingdomGood location. Friendly staff. Lovely suntrap garden. Enjoyed our stay.
Stayed in April 2024
Reviewed: 15 April 2024
Oskar
United KingdomThere was black mould along the windows
The location is great, the bed was comfy and it was reasonably priced
Stayed in April 2024
Reviewed: 15 April 2024
Alan
United KingdomNo rails in shower room for towels, hair and sticky dirt in sink plug hole.
Good location, comfortable bed, large bright room, friendly staff.
Stayed in April 2024
Reviewed: 10 April 2024
Kary
United StatesWe were in Room #1, which is small. All the doors in the room squeaked VERY loudly, so you could not use the bathroom or leave the room without waking anyone else who might be sleeping. (Note: We stayed another night in Room #3, which was much bigger and did not have squeaky doors.)
Breakfast was delicious and plentiful. Staff was helpful and friendly. Perfect location for a late-night arrival by bus into town -- just steps away from the bus station. Very close to shops and the abbey. Side door available to make it easy to get in and out of the "bedrooms" part of the pub without having to go through the pub itself. The room was clean and comfortable.
Stayed in April 2024
Reviewed: 10 April 2024
Kary
United StatesThe live music on the weekend was indeed loud. Our room was directly over the band area and we could sing along and feel the vibrations of the drums. They warned us ahead of time and offered earplugs. We both has noise cancelling earphones, which helped tremendously. It started at 9 PM and ended by 11 PM. We had a 7 AM bus to catch across the street, so the location benefits cancelled out the inconvenience of the noise. Also, the floodlights outside the windows leaked into the room, despite thick curtains. If you have trouble sleeping with light, bring something to cover your eyes.
Great breakfast and very convenient location. Staff were kind and helpful. They stored luggage for us overnight so we could bring less during an overnight trip away from Glastonbury. We were in room 3, which was a big room overlooking Glastonbury Abbey and the Tor tower.
Stayed in April 2024
Reviewed: 1 April 2024
Dmacky
United KingdomGreat view from windows although the windows could of done with a clean. The soap dispensers were in some weird contraption to stop you getting too much out at one time. The shower was cold and so was the room a little cold. We couldn't adjust the temperature.
Great location. Staff were lovely. Breakfast was fabulous. Good value for money. Yes it was a little noisy (it's a pub on a main road) but that didn't bother us at all.
Stayed in March 2024
Reviewed: 30 March 2024
Samantha
United KingdomBathroom window didn't shut properly & as it was cold when I went it was cold getting out of the shower!
Lovely room, very comfy bed
Stayed in March 2024
Reviewed: 27 March 2024
Judy
AustraliaExcellent location, friendly and helpful staff, comfortable bed
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content