Possibly a little dated interiors.

Great location. Good rooms.

Stayed in March 2024

Asked for 50 pound deposit on arrival

Comfortable bed and clean room

Stayed in March 2024

Booked a deluxe double room but just a standard double nothing like the picture shown when booking. Overpriced unfortunately or would have defo returned apart from that.

Location was good staff were helpful and polite

Stayed in March 2024

No bar or restaurant onsite

Nice venue in old brewery building

Stayed in March 2024

We got moved rooms as our first room wasn’t up to standard

Great location, polite and friendly staff, good little gym

Stayed in February 2024

Got a room on the first floor, still hearing trolleys or wheelie bins being pushed around after 12.

Perfect location for a night stay after an evening show at the Barbican centre.

Stayed in February 2024

no information in room about hotel services. windows wouldn’t open. Bath water flow from tap ridiculously slow.

location

Stayed in February 2024

The hotel buidling is fabulous. The old Brewery. Amazing architecture. But the hotel decor is quite tired and could do with an upgrade. It doens' really match up to expectations of a 5 star hotel. I don't think it lives up to the wording on the Montcalm website. e.g. "The Montcalm Luxury Hotels exude a timeless appeal a little like that of London itself. It's a place where the classic and the contemporary co-exist, and where often, the one informs the other. Similarly, there's a craftsmanship to the way we create the Montcalm experience that transcends time. It means an uncompromising commitment to quality and an understated style that never goes out of fashion. You'll sense it in the simple sophistication of a stay at the Montcalm. With effortless elegance, everything just feels right, without trying too hard." Currently, I don't think the decor at the Montcalm Brewery matches that description. I would say it's more like a good four-star hotel.

The staff were amazing. So helpful and accommodating. They filled my request for an early check-in (around 10.30am, rather than 3pm). Plus they upgraded my room to one with windows that opened. The location of the hotel is excellent. VBery central for getting to all areas and a very interesting neighbourhood.

Stayed in February 2024

Quality of the rooms was quite poor, very dated rooms. Furniture was in very used condition with areas of dust that had not been cleaned. 1st room we were given only had 4'6" bed and room was an upgrade to Montcalm Club. We have stayed in many hotels all over London and never had a small double. The bathroom had a full window separating the bathroom and bedroom with a privacy blind that was not dark enough to give any privacy. The Jugged Hare pub that is part of the hotel was more expensive than room service. 175ml glass of Malbec on room service was £6.95 and 250ml in the pub was a whopping £15.50. The TV in the room was very old and when watching the TV the picture did not fill the screen In checkout this morning we were not asked if we had enjoyed our stay let alone greeted due to the receptionist being pre occupied with something else. Overall this hotel was not worth the money we paid for 2 nights. I would not be returning to this hotel or any Montcalm hotels in the future

Upmarket exterior Sorted initial problem

Stayed in February 2024

Clean, tidy, well decorated - great value for a central London location for such good amenities. Excellent (and quiet) location. The staff were really helpful.

Stayed in February 2024

Great location near local ammunities (metro, pharmacy, supermarkets), lovely breakfast & breakfast room, very helpful staff.

Stayed in February 2024

the bath/shower was a touch temperamental and hard to operate

The location was great, just a few stops on the tube and we were right in the middle of the west end. Being in the financial district meant it was quiet at the weekend which was great. The room was a touch small but had everything we needed and was very clean. We would definitely stay there again

Stayed in February 2024

It needs a cash injection. Carpets are starting to show ware and bathrooms are a bit dated

The place is great value for money compared to other hotels in the area. They helped us celebrate our anniversary with balloons rose petals and strawberries:-)

Stayed in February 2024

The room was rather gloomy and had a strange window between the bedroom and bathroom !! The room showed signs of wear on the wall paper and skirting boards and a very dirty plate( not ours) was left in our room after cleaning. This is the second time we have stayed at the Brewery as we thought we would give it another chance but again lake our first visit the fire alarm went off! The shower need cleaning out as it rainfall was like a dribble but the worst thing was a constant drone of air conditioning unit outside !! The bed was saggy and needed turning .

Location was excellent near barbarian center close to tube station and a twenty minute walk to fleet street Staff were helpful and very pleasant and doorman great great advice on the local area

Stayed in February 2024

The gym is terrible and needs a serious refit, the treadmill kept cutting out and resetting after 8 mins! The cross trainer on the right was not level, I have stayed previously and the bike was not level. It needs some investment in there for you to be able to claim you have gym facilities as a 5* hotel, this really let down our stay.

Hotel was in a good location for what we were staying for, comfortable beds and good showers!

Stayed in February 2024

Mattresses were extremely soft. The bed was right next to the bathroom door. Lots of stain on the carpet. Furniture and carpets and mattresses need to be updated.

Location, reception, bathroom.

Stayed in February 2024

no bed made up for my daughter and charged twice for booking

Stayed in February 2024

The hotels website described the room as having a mini-bar, but as we booked through an accom website apparently not part of our package, so dont rely on hotel info as guide to room! Mix of glasses was odd, only one beaker and second not brought up despite multiple calls to reception. Received a scam msg though booking dot com messaging feature, unclear whether this a problem at Montcalm or Booking end!

Great sized room, and pre-dinner drinks in the club room are fab, these were included as part of or room package :-)

Stayed in February 2024

We weren't told about the breakfast or where any facilities other than our room where. Another guest told us about breakfast, how much and where it was but sadly it was too late.

Lovely hotel, rooms very clean and bathroom very spacious. Bed and pillows very comfy.

Stayed in February 2024

It was a little noisy the 2nd night outside our window but that is to be expected on a Saturday night in London.

We switched from a very small room with double bed to one with a kingsized and more space. Staff were very helpful and we were much more comfortable.

Stayed in February 2024

Our room was interlocking where you could hear the people next door

Very clean and spacious

Stayed in February 2024

There were no bathrobes or slippers. There was no tea / coffee maker, just a kettle with nasty cheap coffee and UHT milk. Not even a biscuit. Very disappointed for a 5* hotel. Would have had better at a Premier Inn. Furniture heavy, dark and a bit grubby.

Perfect location for the Barbican. Beds were very comfortable and the staff friendly.

Stayed in February 2024

Room service menu is extremely limited, the carpet was threadbare in places, the shower door needed repaired

Stayed in February 2024

Easier to include breakfast in initial online booking which was paid for prior to the stay.

Requested breakfast to be included in the booking however it was not and therefore had to pay for this separately.

Stayed in February 2024

Great location and nice feel to the hotel. Staff were very welcoming. Room was OK but a little tired in places. TVs old and dated and could do with being updated with bigger screens/satellite TV. Bed very comfy and spotless bed linen and robes etc were a nice extra. Shower mat recommended as bath was quite slippery and potentially dangerous. Room was very quiet which was lovely.

Stayed in February 2024