44 Southgte Street, Gloucester, GL1 2DU, United Kingdom
#12 of 15 hotels in Gloucester
Guests' ChoiceBased on 2287 hotel reviews
7.4Cleanliness
8.1
Comfort
8.0
Location
8.9
Facilities
7.6
Staff
8.7
Value for money
8.0
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 November 2023
Alice
United KingdomVery clean
Stayed in November 2023
Reviewed: 3 November 2023
Stephen
United KingdomMovement around the room was limited. I was lucky it was only myself that was using the room
View from window.
Stayed in October 2023
Reviewed: 2 November 2023
Julia
United KingdomNone
Location is central and close to many attractions. Facility is out of expectation, with microwave. This is great for customers like to eat in room. Although room is facing street, still not noisy in weekday.
Stayed in October 2023
Reviewed: 31 October 2023
Neil
United KingdomCurrently undergoing renovation upgraded rooms were excellent unfoftunately ours was not yet renovated and was urgently in need of it
Location very good as were staff
Stayed in October 2023
Reviewed: 30 October 2023
Colette
United KingdomNothing
Situated in the heart of the town close to a choice of restaurants and takeaways.
Stayed in October 2023
Reviewed: 29 October 2023
Peter
United KingdomI do not like rainfall showers - if you do have them, put them to one side of the shower stall - not right slap bang in the middle! chair is not very comfortale when you do need to do a little work on your laptop.
Location brilliant - middle of city. Room excellent - stayed there before. Bed was comfy.
Stayed in October 2023
Reviewed: 22 October 2023
Petra
United KingdomDesk a bit sticky but not a problem to me.
I liked how well equipped the room was - fridge, cutlery, microwave, crockery. Also the hotel is nicely furnished, modern carpets, no old red carpets. Rooms decorated nicely.
Stayed in September 2023
Reviewed: 21 October 2023
Elwyn
United KingdomThe bed was not as comfortable as those in budget chains like Premier Inn and Travelodge. Parking in Gloucester city Centre is not easy to find and is quite expensive.
The room was good value for a city centre location. It was clean and had the bonus of microwave, plates and cutlery to save going out to eat in a restaurant.
Stayed in October 2023
Reviewed: 15 October 2023
Nigel
United KingdomA lot of missing television channels Not a priority I know
The convenience of everything
Stayed in October 2023
Reviewed: 13 October 2023
Iain
United KingdomThe courtyard setting is very characterful. The central location is handy for the cathedral, station and bus station.
Stayed in October 2023
Reviewed: 13 October 2023
Pamela
United KingdomThe location was excellent in the centre of Gloucester The staff were friendly and helpful
Stayed in September 2023
Reviewed: 12 October 2023
Sharon
United KingdomBeing in the courtyard area, I felt vulnerable. I was charged twice on my credit card for the booking of one room on the app. Not great!
Stayed in September 2023
Reviewed: 3 October 2023
Scott
United KingdomMattress a bit hard
Great central location , friendly staff very clean
Stayed in October 2023
Reviewed: 2 October 2023
Lizzie
United KingdomRoom isn't very soundproofed as we could hear our upstairs neighbours pretty clearly. Pillows were a little lumpy but we still had a comfortable night's sleep
Great location in the centre opposite a nice pub (Café René). We appreciated the cutlery, fridge, plates and microwave provided. Staff were friendly too
Stayed in October 2023
Reviewed: 2 October 2023
Bgh
United KingdomLots of stairs to room
location was excellent and premises were spotlessly clean. Plenty of bars/restaurants nearby
Stayed in October 2023
Reviewed: 2 October 2023
Ayiesha
United KingdomThe sound proffing is non-existent. I could hear the room next door peeing. Doors closing, shower running etc.
Great location. Staff friendly and helpful Great room facilities - the little things - bottle opener, glasses, fridge etc
Stayed in October 2023
Reviewed: 1 October 2023
Kerry-anne
United KingdomThere was loud music nearby. It didn’t bother us as an adult couple not needing to keep to a bed time or rising early. But it might trouble a young family or professionals staying for work.
The place is right in the centre, with a car park right behind the property. We stayed in the courtyard apartments. The room itself was beautiful. Clean, well-appointed, very comfy, and opened onto a lovely courtyard. The staff were wonderful. Very friendly receptionists. The late checkout was great, so we got to lay in on the Sunday. It was a brilliant few days and we’ll definitely stay again.
Stayed in October 2023
Reviewed: 1 October 2023
Allan
United KingdomSee above To be fair we had a really nice break and visited some great sights particularly the cathedral and the Slimbridge bird sanctuary..
A nice central apartment for trips around Gloucester and Gloucestershire. The location was spoilt a little by the numerous beggars outside and in the vicinity of tha apartment. A few niggling faults in the apartment but as I think we were probably the first to stay there and sure that these will be rectified. Main fault being the position of the cooker hood which my y wife and myself hit our heads on more than once. Regards Allan Palmer
Stayed in September 2023
Reviewed: 27 September 2023
Colin
United KingdomNothing this time.
Comft bed this time, nice clean room with powerful shower.
Stayed in August 2023
Reviewed: 26 September 2023
Martin
SpainAs above re noise.
Room size ok, beds comfortable, location probably better in the week ( friday and saturday nights very noisy.
Stayed in September 2023
Reviewed: 26 September 2023
Kay
United KingdomLots of steps but I'm fit
Great facilities in the food for cooking, eg a fridge and a microwave.
Stayed in September 2023
Reviewed: 25 September 2023
Evans
United KingdomLow pressure shower, could fill the kettle up using the tap in the sink. The tap funnel was to wide to fit in the kettle.
Very smart room, clean tidy.
Stayed in September 2023
Reviewed: 25 September 2023
Nigel
United KingdomLimited television channels Kept seeing poor signal on the screen
Stayed in September 2023
Reviewed: 23 September 2023
Sarah
United KingdomI felt a bit exposed to the public being on the edge of the courtyard which was not enclosed from the public
The room was small but well equipped and with a good shower unit.
Stayed in August 2023
Reviewed: 21 September 2023
Sonja
GermanyLocation in the center of town is excellent. Friendly staff. Old building but well renovated
Stayed in September 2023
Playa d'en Bossa, Spain
Rome, Italy
Gold Coast, Australia
Tignale, Italy
Sidari, Greece
Władysławowo, Poland
Hikkaduwa, Sri Lanka
Negombo, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content