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Reviews of Genesis Apartments 4 stars

Cnr Markwell Ave & Surfers Paradise Blvd, Surfers Paradise, 4217 Gold Coast, Australia

#651 of 903 Holiday rentals in Gold Coast

Guests' Choice

Review score

Based on 466 hotel reviews

6.9

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.2

  • Location

    9.0

  • Facilities

    7.2

  • Staff

    8.1

  • Value for money

    7.4

  • Free WiFi

    5.4

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Showing 1 – 25

  • Reviewed: 23 April 2024

    8.0
    Genisis
    • Business trip
    • People with friends
    • Superior Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The elevator. You need a new one

    Rooms, view and location

    Stayed in April 2024

  • Reviewed: 21 February 2024

    6.0
    Loved the location and with a bit of care the place could be so much better.
    • Leisure trip
    • Family with young children
    • Budget Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Needs some tlc ! Didn’t realise aircon was not throughout property. Chocolate wrappers under bed - toilet seat very loose, no matching crockery and not enough of it.

    Location and pools

    Stayed in February 2024

  • Reviewed: 4 February 2024

    6.0
    Good
    • Leisure trip
    • Group
    • Budget Three-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Very old style room definitely needed updating. Not air conditioning in all bedrooms, only one out of three. Was very hot in other 2 bedrooms unfortunately.

    Close to surfers paradise cabal avenue and beach

    Stayed in January 2024

  • Reviewed: 29 January 2024

    6.0
    Underwhelmed - location good, pools good, apartment size good. Apartment facilities very poor.
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 7 nights

    Apartment was very tired and in need of a refresh - definitely not anything like the online brochure! Curtains were partially hanging off the rails. Oven and dishwasher were so old, the labels on the buttons had worn off so we had no idea how hot the oven was or what setting the oven and dishwasher were actually on. Beds were uncomfortable (mattresses are very tired/old and need replacing). The washing machine was also broken, so we had to wait a couple of days for a new one (but the staff were very helpful with it). The washing machine was a non-negotiable requirement because we were in the GC for a sports tournament and needed to be able to wash sports gear every day. Finally, we were very frustrated that the 3rd bedroom did not have air conditioning (another of our non-negotiable requirements in the heat of summer), so my son had to sleep in the lounge under the aircon. Overall, we felt we had to make unnecessary compromises with the accommodation, after we paid good money to have these facilities for our stay.

    Location was good - central but quiet. Great to have a couple of pools to swim in

    Stayed in January 2024

  • Reviewed: 29 January 2024

    6.0
    Great customer service but apartments are a bit out of date
    • Leisure trip
    • Couple
    • Budget Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There was no complimentary milk or dish soap.

    Stayed in January 2024

  • Reviewed: 18 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The showers did not work properly leaking and shower head not fixed and the aircon units needed a clean….

    Great location and good price

    Stayed in December 2023

  • Reviewed: 14 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Budget Three-Bedroom Apartment
    • Stayed 7 nights

    very good

    Stayed in December 2023

  • Reviewed: 11 December 2023

    6.0
    Still enjoyable. I would stay at the apartments again.
    • Leisure trip
    • Family with young children
    • Budget Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Apartment needs maintenance, carpet in lounge needs replacing and kitchen also. Fans in 2 of the bedrooms not working properly .

    Fantastic location.

    Stayed in November 2023

  • Reviewed: 22 November 2023

    8.0
    overall the apartment was very spacious and in a quiet area very well laid out
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 7 nights

    the dust under the beds and the bathrooms were a little outdated need new cabinets and the tiles were falling off in some plces

    Stayed in October 2023

  • Reviewed: 21 October 2023

    7.0
    Overall enjoyed it and would go back, but some areas of the apartment need addressing.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    Second shower unusable and wasn’t fixed during stay despite letting staff know early on Apartment needs some money spent on it to bring it up to better standard. Dining chairs ripped, one shower not working, curtains not closing properly, toilet roll holders missing

    Location Size of apartment Value for money

    Stayed in October 2023

  • Reviewed: 14 October 2023

    7.0
    Great.
    • Leisure trip
    • Group
    • Budget Three-Bedroom Apartment
    • Stayed 6 nights

    Toilet seat needs affixing to pan.

    location, view, pool, space, cooking & washing facilities

    Stayed in October 2023

  • Reviewed: 11 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 6 nights
    • Submitted via mobile

    It was a bit noisy at night. We could hear ventilation fans

    Location and value

    Stayed in October 2023

  • Reviewed: 10 October 2023

    8.0
    Highly recommend, had a fabulous week at Genesis
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Was a little dusty when the doors and windows were left open but we were on the twelfth floor and Gc winds can’t be avoided!

    Amazing location 10min walk to surfers. Spacious and clean apartment, 3bdrm/2bthrm was perfect for 2 adults and 4 kids. Very friendly and accomodating manager. Free parking underground and two pools for the kids to use was great

    Stayed in October 2023

  • Reviewed: 28 September 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Budget Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    A bit further to walk to the night clubs

    Great place to stay

    Stayed in September 2023

  • Reviewed: 24 September 2023

    7.0
    Perfect place just a little lost in the booking
    • Business trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Street noise was loud inside the apartment Booked for 2 adults and 2 kids but only had 2 double beds

    Good location and cool and trendy apartment

    Stayed in September 2023

  • Reviewed: 22 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Budget Three-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Great location.

    Stayed in September 2023

  • Reviewed: 24 August 2023

    6.0
    Apartment comfortable for a family. Close to the beach. Bathrooms need upgrading.
    • Leisure trip
    • Family with young children
    • Superior Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Bathrooms need to be upgraded. Dry old looking. Not appealing.

    Location was great, close to the beach and sky point.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Spacious apartment with great location, property management need to work on its maintenance.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 3 nights

    Apartment maintenance was not appropriate, blinds, one of the three balcony door, cooktop was broken. Appliances were not upto the mark. Microwave didn't had the plate ring so you could put multiple items to heat. Washing Machine is tricky to use, luckily I had the same washing machine earlier so I know how to handle it. It was asked to leave the house clean and tidy but other than a mop nothing else was provided to clean, whole house is carpeted other than kitchen area and you cannot clean the carpet by mop.

    Location was excellent, close to almost everything. Beach, public transport, restaurants. Check-in check-out was smooth. Due to short stay unable to use the pool and recreational area, just had a look and it looked good.

    Stayed in August 2023

  • Reviewed: 2 August 2023

    7.0
    For a group that wants a large apartment for a travelling group at a big family looking to book on a budget, these rooms
    • Leisure trip
    • Group
    • Budget Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    A little bit old and outdated, but, unless you have a time machine and want to go back to when it was brand new, it is what it is.

    Spacious with plenty of room for a big group.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    7.0
    Good spot!
    • Leisure trip
    • Family with young children
    • Budget Three-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    The three bedroom apartment could use some upgrading. Curtains to be added in one bedroom, plumbing needs attention and some more bedding in all rooms for the colder nights in July! The games room was disappointing as we were expected to put coins into the pool table to use it... however we only received two balls for $2.00! Pool was great but perhaps a little heavy on chlorine.

    Location was good to access public transport, beach and shopping. Apartment was spacious Colin, at reception, was very friendly and quick to respond to our requests.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    6.0
    We had a great time but wouldn’t choose the apartment again. Complex was good
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 7 nights
    • Submitted via mobile

    Apartment need update, grubby and floor quite dirty.

    Pool was great and location was handy. Super friendly staff.

    Stayed in July 2023

  • Reviewed: 18 June 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Budget Three-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    A couple of things missing from the apartment and a couple of things required maintenance. booking.com site said check out was 12pm, but was actually 10am.

    huge apartment, very clean and tidy and very friendly staff.

    Stayed in June 2023

  • Reviewed: 14 June 2023

    8.0
    Excellent location
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 9 nights
    • Submitted via mobile

    We stayed in the 3 bedroom ground floor apartment, it was huge. So roomy and the apartment had absolutely everything we needed, including extra blankets, dishwasher powder, washing up liquid and washing detergent to last a couple of days, until you could purchase some, or ideal for over nighters. My kids loved the heated pool, great for the cooler months. The kitchen was fully stocked with utensils, plates etc. We are very thankful we were able to get an extra car park. I really appreciated the staff accomodating in that way. TBH I could not fault our stay at all. Oh yes, I almost forgot....Excellent location, 5 minute walk to the beach, 5 minute walk to the tram, it is certainly in a prime position. I would highly recommend staying in the 3 bedroom ground floor apartment.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    7.0
    good
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    smelt gross inside

    big apartment

    Stayed in June 2023

Showing 1 – 25

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