Ermin Street, Hungerford, RG17 7AA, United Kingdom
#2 of 9 hotels in Hungerford
Guests' ChoiceBased on 415 hotel reviews
9.0Cleanliness
9.6
Comfort
9.5
Location
9.2
Facilities
9.3
Staff
9.5
Value for money
8.9
Free WiFi
8.1
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End of dialog contentReviewed: 17 May 2023
Huw
United KingdomThe breakfast was good. The location is very good for us.
Stayed in May 2023
Reviewed: 17 May 2023
Lauren
United KingdomWould have been nice to have a little more choice on the menu that was not Fish, however the burger was excellent. Would have been nice to have the furniture rearranged so that there was a plug or an extension lead to complete some work at the desk.
Not much in the immediate surrounding area - however perfect for my purpose as it is located down the road from the office I was visiting. Plenty of parking, the room was spacious, clean and very comfortable. Food was brilliant. Many Thanks, Lauren
Stayed in May 2023
Reviewed: 13 May 2023
Mary
United KingdomOur room was affected with movements of other guests/staff easily heard, especially the door nearby the room which particularly was loud each time someone used it (earplugs might be an idea). The sockets are positioned very oddly within the room, so not the most convenient when wishing to use the kettle. The ensuite is nicely sized, excellent shower, though the corner of sink is very close to you when using the lavatory, and rounded basin would overcome that issue. Be careful of the slope as you enter the bar area, it's not obvious until you have stumbled on it.
Room airy and well furnished, very clean, bed comfy. Good provision of snacks both complimentary and purchasable available in the room. Breakfast was wonderful, all staff we interacted with were friendly, professional and helpful, and went above and beyond to meet our needs. Evening meal was to a very high standard, vegetarian food option was full of flavour and beautifully presented. A senior family member requested a smaller portion of their meal option which was accommodated without hesitation.
Stayed in May 2023
Reviewed: 29 April 2023
Thomas
FranceGood breakfast,good location
Stayed in April 2023
Reviewed: 26 April 2023
Robert
United Kingdomnothing
clean, comfortable, lovely food and great staff
Stayed in April 2023
Reviewed: 21 April 2023
Adam
United KingdomProper size bath. Good breakfast Overall very pleasant stay
Stayed in April 2023
Reviewed: 9 April 2023
Gillian
United Kingdomonly Tesla car chargers - not really a dislike (though I did book originally because I thought I could charge my car after my long journey)
characterful, excellent food and drink, lovely staff
Stayed in April 2023
Reviewed: 7 April 2023
Lesley
United KingdomComfort, greeting and excellent service.
Stayed in April 2023
Reviewed: 28 March 2023
Maria
United Kingdomwould highly recommend , food delicious , had a lovely three course meal when we arrived and breakfast was very tasty in the morning with an excellent choice . Room was spotless , very comfortable
Stayed in March 2023
Reviewed: 25 March 2023
Tom
United KingdomOne starter course and one main course were sent back as being unacceptable, but replaced with a satisfactory alternative.
Very good choice and quality
Stayed in March 2023
Reviewed: 25 January 2023
Nicola
United KingdomThe most frustrating element of the whole experience is down to Youngs Brewery telephone answering system which frustrates not only guests but staff too.Its ridiculous that you can't just phone the Pheasant , speak to a human being and ask a question..such as " Do you have an electric car charging point" as my friend tried to do. Please go back to a friendly ,efficient human picking up the phone!! I really think this would put some people off the place and that's such a shame.
I have stayed many times before and always reaches my expectations.The bedrooms are well decorated and the beds are beautifully comfortable.
Stayed in January 2023
Reviewed: 1 January 2023
Glyn
United KingdomI would have liked a more varied selection of fresh fruit for breakfast.
A comfortable and homely inn with very good food.
Stayed in December 2022
Reviewed: 9 December 2022
Nicola
United Kingdomnothing to dislike
fourth stay and as good as ever. staff welcoming and professional as ever
Stayed in December 2022
Reviewed: 27 November 2022
Karen
United KingdomWe arrived at 5pm and our room was freezing, took ages to warm up. The bath/shower needs a mat, hit my head on corner of the wall when getting out as it was so slippery and the bath is very deep.
Pleasant staff, very comfortable bed.
Stayed in November 2022
Reviewed: 6 November 2022
Peter
United KingdomSuper staff, beautifully decorated rooms and lovely food.
Stayed in November 2022
Reviewed: 28 October 2022
Tony
United Kingdomnothing... it was all amazing... I could have stayed a week...
I had such a great stay. This place is a little Gem hidden just off the M4! Very high standards and immaculately presented... 5 star Hotel rooms... excellent food and the BREAKFAST is superb..highly recommended....
Stayed in October 2022
Reviewed: 20 October 2022
Karin
United KingdomThe detail in the room and bathroom. Friendly and professional staff. Excellent food
Stayed in October 2022
Reviewed: 11 October 2022
Kate
United Kingdomthe coffee bag didn’t cut it, as a coffee lover it was not that nice. also breakfast was good but not amazing where as the dinner was amazing.
comfortable room everything you need. lovely evening food at the pub and a cozy environment.
Stayed in October 2022
Reviewed: 2 October 2022
Marianne
United KingdomNothing we didn’t like 😊 Just one minor suggestion. For porridge lovers perhaps some instant porridge pots at breakfast?!
Friendly reception and welcome, although they were busy they had time for us. The room was a standard double and lovely and comfortable, we loved the little touches like the mugs in the room and the toiletries were Luxurious. Dinner was excellent and the service brilliant. We would definitely stay again and can find no fault!
Stayed in October 2022
Reviewed: 28 September 2022
Hicks
United KingdomThe room was stunning! HUGE bed, amazing bathroom. Huge bath. Great radio, lovely mugs, a lot of attention to detail.
Stayed in September 2022
Reviewed: 22 September 2022
Simon
United Kingdomthe room was just about big enough to swing a very small cat.
location, you can see, but not hear the M4. food was good with attentive staff.
Stayed in September 2022
Reviewed: 22 September 2022
A4ash
United KingdomImpossible to find fault
A cracking find, just off the M4. Lovely bar area with great food, friendly staff and a good atmosphere. They even have a few cuban cigars and a covered courtyard to enjoy them in. The room was fresh and well decorated and furnished to a very high standard. Lot's of natural light, a big shower room and great toiletries, tea and coffee with biscuits. A real gem of a place. You have to try it.
Stayed in September 2022
Reviewed: 14 September 2022
Coral
United KingdomAll the staff were welcoming and knowledgeable. The decor and standard of our room was fantastic. The evening meal and breakfast were a very good standard
Stayed in September 2022
Reviewed: 5 September 2022
Lucy
United KingdomN/A
Friendliness of the staff, ability to adapt menu dishes for gluten free, exceptionally clean rooms, beautiful shower. The whole experience was amazing!
Stayed in September 2022
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