As above but the £10 charge per night for parking is outrageous. You wouldn't pay that in a top notch hotel! We also found the £15 breakfast charge too much. I can't eat a cooked breakfast and my husband has just eggs, beans, tomatoes and mushrooms so we didn't purchase a breakfast at the Portland.

The room was very comfortable, tastefully decorated and warm but we found the bedside tables a nuisance. They were very small with a big table lamp stuck on top. This was inconvenient as we needed to put tablets, clocks, water etc on the table. I put mine on the floor put we needed to leave the other one as a bedtime switch off . The hotel had romantic memories for us, being where we met almost 60 years ago! It was convenient for where we wanted to go.

Stayed in April 2024

Extra payment for parking.

Really friendly, the menu choices and value for money.

Stayed in April 2024

Very nice breakfast.

Stayed in April 2024

Everything was just fine.

We did not have breakfast. The location was much closer for us and plan to return later in the year. The room and especially the bed was first class.

Stayed in April 2024

Would have preferred a drinking area prior to eating. The whole space is the dining room which was fine but it was quite busy and a tad noisy which isn't the end of the world but it would have been appreciated by us. There was a singer performing which we didn't know about before we booked. She was OK but not something we personally enjoy whilst eating. My husband is a real ale drinker so the selection of beer was disappointing for him but he was relieved to see Peroni! My husband's gammon was unfortunately very overcooked. It was more like crispy bacon. Disappointing but it was dealt with very well. £10 parking fee. Presumably people dining who drive don't pay for parking and so it was £10 for overnight. Would rather pay a couple more pounds on the room rate and it include parking.

Our spacious room! Beautifully decorated. Quality bedding and fabrics. Nice tea tray. Free toiletries. Mini fridge in the room. Good lighting options for reading. Bargain price so great value for money. Socket near a mirror!! We didn't use the coffee machine but had we stayed longer, we would have done. Gorgeous shower. Helpful and friendly staff both on reception and in the dining room. We had a complaint regarding one of our meals and it was dealt with perfectly. Very pleasant Merlot!

Stayed in April 2024

There isn’t anything we didn’t love about the property or our room,

We stayed in one of the Superior Rooms and it was absolutely beautiful 😍 the whole building is beautiful! Everything was very clean and fresh smelling.

Stayed in March 2024

Everything

Came to watch the football and catch up with friends

Stayed in January 2024

If I was being really picky then I would have to say nothing.

It was so clean, tidy and comfortable. The room itself, a superior, was great, lovely to look at and the bed was really comfortable. The best bit though was the staff, they were so friendly and went above and beyond to make it feel great.

Stayed in March 2024

Khalil at the reception was very friendly and helpful. All other staff members were nice as well

Stayed in March 2024

Parking charges Everything was new and clean but nothing matched

Clean

Stayed in March 2024

Lovely hotel excellent restaurant.

Stayed in January 2024

Car parking a bit expensive

Breakfast was very good and staff member was excellent

Stayed in March 2024

A new boiler had been fitted that day and at 4pm it had on just been put back on. Building very cold. By 6pm still not warm and the TV didn't work. There was a lot of noise from other guests. Manager turned up at 7pm and I was given a room the other side of the hotel. The radiator was hot but the room was still cold and didn't have time to get warm before the heating went off. This room was quiet and the place was as warm as it should have been the second night. They had a gluten free menu but didn't eat there as it was too expensive. It's a well presented hotel but not good value.

Good size room. Faults with first room. Second room was comfy when it eventually warmed up. Has all you need plus a fridge but nothing special.

Stayed in February 2024

Poor WIFI and disorganised check in

Friendly staff, comfortable facilities and fresh breakfast

Stayed in February 2024

Our room was interconnecting a there was noise from next door. Perhapes more insulation is needed. Otherwise a perfect stay.

Hotel was lovely family run with excetional staff. We stayed in a newly refurbished room which was nice. The resturant bar was good. The food choices standard and price were excellent. Breakfast was great and served by a very friendly lady. Thank you all

Stayed in February 2024

£10 parking fee seems excessive

Excellent evening meal

Stayed in February 2024

Didn't read the small print about the charge for parking at £10 per night. It was a bit of a shock as the car park was large and there was free parking on the main road close by. Wouldn't stop me staying again though.

The room was beautiful, very comfortable and clean. There was a small fridge which was really useful to have. The staff were all very friendly and helpful. I ate in the restaurant one night of my stay and the food was lovely. Would definitely stay here again.

Stayed in February 2024

N/a

Excellent layed out hotel with lodge rooms separate to the rear. Great bar food was lovely and great value for money, all staff really friendly very timely service, ordered an early morning taxi for me.

Stayed in February 2024

WIFI VERY ANNOYING . HAD TO LOG IN EVERY TIME . BREAKFAST OK BUT PASTRIES HAD BEEN LEFT OUT TOO LONG

THE STAFF WERE EXCELLENT , VERY FRIENDLY AND VERY ATTENTIVE TO OUR NEEDS . NOTHING TOO MUCH TROUBLE. BEDROOMS EXCELLENT, VERY CLEAN AND WARM .

Stayed in January 2024

I was unaware you needed to pay for parking, a total of £10 per night. Breakfast was also £15 per person

Very friendly and welcoming staff members

Stayed in January 2024

restaurant good food and good value and friendly staff

Stayed in January 2024

The cost of drinks are far higher than other establishments near by and having to pay 10.00 per day for parking.

The location because it’s near our family

Stayed in January 2024

The restaurant hours were inconsistent. The restaurant closed early which I understand from a financial perspective but from a guest perspective was inconvenient as we had no forewarning.

The personnel / staff were very helpful and friendly on every interaction. The hotel lodge was nicely situated away from the main road and was quiet, leading to a nice restful stay.

Stayed in December 2023

Food could have been better quality (eggs not actually poached on the starter, streak not cooked as requested, mussels - sauce didn’t go with them at all) and prices.

Great value for money. Spacious room, nice and clean. Restaurant with good variety of choices menu - not the cheapest. Food ok - average. Staff really friendly! Credit to owners.

Stayed in January 2024