Nothing of note.

Location, service, facilities.

Stayed in September 2023

Tv was not working and Wifi signal in our room was really poor. Also there were some issues with the toilet.

Location of the hotel is very central and place is easy to find. The whole interior design has been kept in old/ scottish style which is very nice. Our breakfast was included in the price and food was good quality.

Stayed in September 2023

Needs some updating.

That is old fashioned and charming. The old original parts of the hotel are special

Stayed in September 2023

The staff were super friendly and helpful. Breakfast was excellent. Great views from the room. Modern, roomy bathroom and comfortable bedroom.

Stayed in September 2023

Shower didn’t drain well

Great riverside location

Stayed in September 2023

The staff were very friendly and there was a free parking

Stayed in September 2023

My stay was too short!

I had a late check-in but was met by a friendly member of staff who looked after me. The night porter is a good asset to the hotel. In the morning the staff were welcoming and showed me the breakfast options. Breakfast was included which was a bonus!

Stayed in September 2023

A bit tired decor outside but that doesn’t detract from the warm welcome

Loved the location. either parking on the street or if you can get a space in their car park. Old fashioned but very comfortable clean and great happy staff. Our dogs were welcome too. Would definitely stay here again.

Stayed in September 2023

Food was average, breakfast disappointing and parking awkward - clearer information required prior to arrival.

Location, parking (although a bit limited), dining room views.

Stayed in September 2023

We were checked in by a coloured lady who told us nothing apart from where our room was. Being in the trade/ hotel management for over 28 years , I know the check in procedure. We booked for dinner on the night, had a bit of a wait till someone, an older gentleman in shirt and tie, came and seated us at either a breakfast or high tea table , all other tables were clothed and had fully set for dinner! We asked for well done steaks… they came bloody !! By this point I had had enough. I did overhear him tell the waitress we hadn’t been allocated a table, it wasn’t a busy service at this point so in stunned as to why, as there were plenty available tables, and no one came in after us ?? Not the best of stays, needless to say we won’t be returning,

Stayed in September 2023

welcoming and cosy

nice historic hotel on the river

Stayed in September 2023

Pillows not good dust on edges and ledges in bedroom

Staff are so friendly and like big family

Stayed in September 2023

The only thing for me personally was the fact there is no lift.

The location of the hotel was great, close to all amenities. The hotel had character and was larger than I expected. The rooms were lovely and very spacious. The breakfast was good and had a great selection. The staff were friendly and very helpful.

Stayed in September 2023

Pretentious room decor and small TV. Late night corridor noise was very disturbing, because of poor acoustic insulation. Overall, the faded grandeur of the hotel left us feeling slightly deflated when sitting in the lounge next to a shuttered bar at 9.30 in the evening.

Large comfortable bed, although a firm mattress. Friendly and helpful reception staff. Attractive outlook for breakfast. Coveted free parking space. City centre location.

Stayed in September 2023

Faster toasting and fresh fruit available at breakfast. Too soft seating in lounge area and a little grubby in the seats/sofas.

Excellent choice and amount of food at breakfast. Great staff.

Stayed in September 2023

There was nothing that l did not like.

Spacious rooms. Excellent buffet style breakfast. Helpful staff.

Stayed in August 2023

Nothing at all.

The whole hotel has a really nice relaxing vibe. Staff were very friendly. Fabulous location.

Stayed in September 2023

Breakfast, location, price

Stayed in September 2023

Very good food - both dinner and breakfast. Very large and comfortable room. Very good value for money.

Stayed in August 2023

Nothing

Lovely big room with plenty of space for our suitcases and hand luggage and space to move around comfortably. There was a nice view out of the window of the bridge crossing the river. It was an easy walk to the town centre with its cafes and restaurants. The staff were friendly and accomodating. We appreciated the parking on site despite it being tight.

Stayed in August 2023

Booked a mini suite,on arrival was upgraded to a suite.

Stayed in August 2023

Sound proof next door’s snoring woke me up

Staff very welcoming and lovely relaxed atmosphere. Its little dated but that added to the feeling Super breakfast

Stayed in August 2023

The tap was leaking in the bathromm at the tub and there was no sweetener for the coffee tea either in the room or at breakfast. There could be some more gluten free and vegan options at breakfast.

I liked the atmosphere in the hotel and the staff was very nice. I liked the size of the room and the view from our window to the old bridge.

Stayed in August 2023

Safety rails in the shower would help a lot. The room was a bit small. Car parking is difficult. Stairs were a bit awkward with narrow treads for big feet.

Breakfast was good. Staff were very helpful

Stayed in July 2023

No pastries at breakfast.

Breakfast was excellent. Staff very helpful.

Stayed in July 2023