Reviews of The Royal Hotel 3 stars
Bank Street, Portree, IV51 9BU, United Kingdom
#13 of 15 hotels in Portree
Guests' ChoiceReview score
Based on 997 hotel reviews
7.4Score breakdown
-
Cleanliness
7.9
-
Comfort
8.0
-
Location
9.2
-
Facilities
7.3
-
Staff
8.1
-
Value for money
6.9
-
Free WiFi
7.6
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 27 May 2024
Tiefenbach
United States6 reviews7.0“Great location overlooking the harbor. Large room with comfy beds.”- • Leisure trip
- • Group
- • Family Room with Sea View
- • Stayed 2 nights
Kind of a long walk to our room. Parking lot was a few blocks away and very small. Second night we had to find our own spot as the lot was full.
Large room, breakfast was very good.
Stayed in May 2024
-
Reviewed: 24 May 2024
Allison
Australia32 reviews8.0“Comfortable but expensive”- • Leisure trip
- • Couple
- • Premier Double Room
- • Stayed 3 nights
- • Submitted via mobile
Room looked out on main street with people walking by, cars driving by.
Good location in centre of town. Comfortable bed. Large room and bathroom. Breakfast OK.
Stayed in May 2024
-
Reviewed: 20 May 2024
Jennifer
United States5 reviews7.0“Lovely for people who can handle their luggage and stairs”- • Leisure trip
- • Couple
- • Premier Plus Room
- • Stayed 2 nights
- • Submitted via mobile
I travel with an elderly lady and there was zero interest by the porter to help her with her bags. The room was quite hot and there was no way to open a window. The breakfast was adequate in amount though short on the quality we'd come to expect.
The location in Portree was excellent. The room amd bath were lovely. Great big window created a little nook.
Stayed in May 2024
-
Reviewed: 19 May 2024
Freeland
United States3 reviews8.0“Comfortable, well located and value for the price. Limited parking but it worked for us. Big room!”- • Leisure trip
- • Couple
- • Superior Double Room with Sea View
- • Stayed 2 nights
Did not like the TV at breakfast. No one was watching and it was distracting. Music would have been better.
Lots of choices for breakfast and made to order items. Friendly staff.
Stayed in May 2024
-
Reviewed: 16 May 2024
Russell
United States36 reviews3 helpful votes8.0“Historic hotel in the heart of Portree.”- • Leisure trip
- • Couple
- • Superior Double Room with Sea View
- • Stayed 1 night
- • Submitted via mobile
Hotel has character but could use some TLC. Dripping hot water in bathroom sink. Food ok but better options nearby.
Historic hotel in the heart of a Portree. Friendly staff. Restaurant and bar. Small private parking lot across the road. Reasonable price including breakfast. Water views from streetside rooms.
Stayed in May 2024
-
Reviewed: 10 May 2024
Gillian
United Kingdom1 review6.0Pleasant- • Leisure trip
- • Couple
- • Premier Double Room
- • Stayed 2 nights
- • Submitted via mobile
Waiting an hour for breakfast the first morning and then nearly an hour the second morning. Staff on second morning did not seem to be bothered that customers were needing to check out and leave.
Large Comfortable room. Hotel situated in an ideal spot in Portree. Friendly staff.
Stayed in May 2024
-
Reviewed: 2 May 2024
Lori
United States1 review6.0“Very little value for a lot of money”- • Leisure trip
- • Solo traveller
- • Twin Room with Sea View
- • Stayed 2 nights
- • Submitted via mobile
No dish in shower to hold shampoo and soap. Had to leave on shower floor. Shower doors did not close all the way and I had to be quick so water didn’t leak on the floor. Only a couple charging sockets, some inconveniently located. No USB sockets. Carpeting throughout was old and worn. Very noisy.
Great location overlooking the harbor. Breakfasts were excellent and staff were pleasant.
Stayed in April 2024
-
Reviewed: 29 April 2024
Janice
Canada3 reviews8.0“Great place to eat and stay while having an adventure.”- • Leisure trip
- • People with friends
- • Premier Plus Room
- • Stayed 2 nights
- • Submitted via mobile
I have a wool allergy and it was impossible to escape the wool. Even the curtains in our room were made of wool.
Loved the location! Lots to do within walking distance. Staff was very friendly, helpful and full of fun.
Stayed in April 2024
-
Reviewed: 29 April 2024
Christopher
Australia56 reviews7 helpful votes6.0“Expensive hotel, good breakfast, right in town centre”- • Leisure trip
- • Couple
- • Premier Double Room
- • Stayed 2 nights
- • Submitted via mobile
Expensive room, very limited parking. Tv not working. Room adjacent to the road so some car and pedestrian noise. Restaurant had limited menu - all seafood. Sign saying “take away food prohibited in rooms”
Large, spacious room, clean, warm and comfortable bed. Large bathroom with great shower. Prime location in town, minutes walk to everywhere, nice views. Great breakfast.
Stayed in April 2024
-
Reviewed: 27 April 2024
Brian
Australia12 reviews1 helpful vote7.0Good- • Couple
- • Premier Double Room
- • Stayed 2 nights
- • Submitted via mobile
Having to ask for ironing facilities No laundry facilities
Location
Stayed in April 2024
-
Reviewed: 24 April 2024
David
United Kingdom12 reviews7.0“Great location but a bit over priced.”- • Leisure trip
- • Couple
- • Superior Double Room with Sea View
- • Stayed 4 nights
Insufficient parking. Disappointing range of choices for breakfast. Hotel passed its best days.
Location and view from the room were excellent. Staff were friendly and helpful. Room cleaned daily and tea biscuits replenished.
Stayed in April 2024
-
Reviewed: 14 April 2024
Philip
United Kingdom12 reviews7.0“Disappointing and expensive!”- • Leisure trip
- • People with friends
- • Double Room with Sea View
- • Stayed 2 nights
- • Submitted via mobile
Rooms tired, bed uncomfortable, ensuite very small. Staff on arrival not welcoming. Very expensive for what we got here!!
Location & view. Man who served us on final morning was lovely and looked the part unlike the rest!
Stayed in April 2024
-
Reviewed: 7 April 2024
Linda
United Kingdom9 reviews6.0Pleasant- • Leisure trip
- • Couple
- • Twin Room with Sea View
- • Stayed 1 night
- • Submitted via mobile
Old shortbread wrapper between bed and bedside drawer, wallpaper peeling from damp wall.
Needing a good bit of TLC unfortunately. Staff excellent. Breakfast excellent.
Stayed in April 2024
-
Reviewed: 23 March 2024
Mark
Australia70 reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Solo traveller
- • Double Room with Sea View
- • Stayed 2 nights
- • Submitted via mobile
Toilet didn’t flush, shower wouldn’t work at first.
Location
Stayed in March 2024
-
Reviewed: 19 February 2024
Ann
United Kingdom3 reviews8.0Very good- • Leisure trip
- • Couple
- • Superior Double Room with Sea View
- • Stayed 3 nights
- • Submitted via mobile
A lift would have been great, my room was on the top floor and i suffer arthritis in one of my knees so climbing the stairs was a challenge
Breakfast could have been a bit more selective on the menu but if you didnt want what was on the menu, the staff would cater for you and give you what you fancied
Stayed in February 2024
-
Reviewed: 20 December 2023
Buchholz
United States1 review7.0Good- • Leisure trip
- • Group
- • Double Room with Sea View
- • Stayed 2 nights
Newer room items.
Location was great but the finish is getting old.
Stayed in December 2023
-
Reviewed: 14 December 2023
Edoardo
Italy17 reviews3 helpful votes8.0“Perfect location near the city center!”- • Leisure trip
- • Group
- • Premier Twin Room
- • Stayed 1 night
The WIFI didn't work properly
The size of the room was above average. Excellent breakfast!
Stayed in December 2023
-
Reviewed: 9 December 2023
Michael
United Kingdom16 reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveller
- • Superior Double Room with Sea View
- • Stayed 3 nights
- • Submitted via mobile
Cooked breakfast underwhelming considering cost of room .
Comfy big bed . Red hot shower . Friendly staff. Clean large room . Good breakfast selection .
Stayed in December 2023
-
Reviewed: 6 December 2023
Lennart
Netherlands22 reviews3 helpful votes7.0“Perfect place for one- two nights while traveling tru Isle of Sky”- • Leisure trip
- • Group
- • Double Room with Sea View
- • Stayed 1 night
It's an old hotel. Not very modern
Just a perfect place to stay while visiting Portree. A small centre so this in the heart of it. room, facility, breakfast were all good, perfect for 1 night whil traveling trough The Isle of Sky. For eveningdiner we went to another - cosier - place.
Stayed in November 2023
-
Reviewed: 27 November 2023
Karla
Canada1 review7.0“People were nice, could work on their cleaning. Location was good.”- • Leisure trip
- • Family with young children
- • Twin Room with Sea View
- • Stayed 2 nights
- • Submitted via mobile
Rooms were not fully cleaned. There was hair around the room and crumbs from previous guests on the floor upon arrival.
Breakfast was good. Staff was nice. Location was good.
Stayed in November 2023
-
Reviewed: 23 November 2023
Pajaree
Thailand14 reviews1 helpful vote8.0Very good- • Leisure trip
- • Solo traveller
- • Double Room with Sea View
- • Stayed 3 nights
No elevator but helpful staff to help with the luggage.
Great location near bus station with great bay view. Helpful staff. Comfy and clean room with big bathroom. Breakfast was great and dinner was really wonderful.
Stayed in November 2023
-
Reviewed: 4 November 2023
Viv
United Kingdom1 review7.0“Good location and views”- • Leisure trip
- • Couple
- • Superior Double Room with Sea View
- • Stayed 2 nights
- • Submitted via mobile
It was very quiet, off season as I understand it, I thought it was quite expensive and expected it to be better than it was. Veiw was great but window was very small.
The veiw was fantastic, the reception staff were helpful on arrival and there was offers to help with our bags as no lift, we got in the car park, as it wasn't busy. Bed was comfy, breakfast was good, tattie cakes are lovely.
Stayed in October 2023
-
Reviewed: 27 October 2023
Maurizio
United Kingdom24 reviews3 helpful votes7.0“Good basic stay with friendly staff, but in need of a decorative refresh.”- • Leisure trip
- • Couple
- • Superior Double Room with Sea View
- • Stayed 4 nights
The room decor was very tired, and long over due a refresh. Breakfast was a little disorganised with difficulties in getting hot coffee and toast.
All the staff were very friendly and welcoming. It was an ideal location for the harbour.
Stayed in October 2023
-
Reviewed: 22 October 2023
Alison
United Kingdom67 reviews2 helpful votes8.0“Nice position. Other restaurants nearby with better food!”- • Leisure trip
- • Couple
- • Superior Double Room with Sea View
- • Stayed 7 nights
- • Submitted via mobile
Tired generally. Breakfast sometimes lukewarm. Restaurant menu uninspiring. Couldn’t eat there for 7 nights as limited menu didn’t change .WIFI came and went
It was in the centre of Skye so a good base. Large bedroom
Stayed in October 2023
Guests also reviewed these properties:
-
Einstein St. GallenSt. Gallen, Switzerland
-
Logis L'EstredellePont-du-Château, France
-
El Canto del GalloRanedo de Curueño, Spain
-
Hotel BerghausWengen, Switzerland
-
KillaqenteCusco, Peru
-
Hawthorn Suites - Fort WayneFort Wayne, USA
-
Pension Horske ZatisiHorni Misecky, Czech Republic
-
Casa Les Olives - Adults OnlyBenichembla, Spain
