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the staff, the room,

Stayed in May 2024

There were dirty towels from the previous customers hung in the bathroom. The room was sort of in a basement and there was a weird and strong smell in the hallway to our room.

Great location and decent price.

Stayed in May 2024

room

Stayed in April 2024

After I ate my yoghurt noticed that exp date was 5 days ago

Stayed in April 2024

Shower was not convenient Slippy. Often turning cold. There were boiled eggs for breakfast but no egg cups!. Breakfast items ran out half an hour before we had our breakfast,

Bed was very comfortable, room was very spacious.

Stayed in April 2024

Room very small, particularly the en-suite

Location and historic feel

Stayed in April 2024

The breakfast was very disappointing for a 4 star hotel. No traditional English breakfast options, coffee was mediocre (powder coffee?) and we even got served milk that was off! I understand there are some difficulties with staff being recruited but that's not acceptable for a 4 star hotel.

This boutique hotel is pretty well located (20 min walk from the city centre) and the room we got was very spacious and comfortable. The staff at the reception was friendly and helping.

Stayed in April 2024

Bit dated.

Good location but dated hotel.

Stayed in March 2024

The bathroom was a bit small and its door was a sliding one, which does not isolate and which could use a bit of a rework.

The room was pretty cozy and the bed was comfortable. The location is very reasonable as well - the bus station is like 50 meters away - and it is a very nice 20-minute walk to the center. Moreover, you have a lot of shops and restaurants nearby. The continental breakfast was very good, with a moderate amount of options, and the personnel were extremely friendly and welcoming.

Stayed in April 2024

Breakfast though Continental had a very good selection

Stayed in April 2024

Here's the thing: This hotel is classed as a 4 star boutique. In my view there's too many things wrong to advertise as this: Bathroom: mostly clean but mold around bath, bath drainhole dirty, shower head needs adjusting, sink has a crack & drains too slow, repaired hole in sink looks a mess, mirror loose, does not appear to have working extractor fan. No bath robes. Bedroom: holes behind window shutters. Tea/coffee: good choice though no biscuits. Tiny Uht milk cartons not good enough for star rating- especially when there is a fridge in the room. Breakfast room: Cracked chiller cabinet. Not enough staff on day 2(x1 person only). Some items on continental breakfast(yoghurt, red fruit compote needing replenishing but staff didn't notice. On passing kitchen didn't look ideal. This hotel needs to generally upgrade this room's bathroom to pristine, upgrade tea/coffee offerings, employ more staff and replace cracked chiller. It's just not a Boutique hotel.

Ok. Nice decor in room. Good facilities. Friendly staff. Comfy, clean beds. Reasonable Continental breakfast.

Stayed in April 2024

There was a bath, but could not use it because the hot tap did not work

The room The breakfast

Stayed in April 2024

Breakfast was a disappointment

Spacious bedroom

Stayed in April 2024

Some facilities looked a little tired and worn

Bed was nice and the staff were good.

Stayed in April 2024

Continental as stated, however, not happy with open bowls of yogurt and limited fruit selection. No air-con and unable to open window in bedroom.

Staff very attentive. Bed very comfortable. Excellent shower.

Stayed in April 2024

Overpriced like most hotels in town. The breakfast was not worth 4 stars. Small inconveniences in the room (e.g., no light above the bathroom mirror) and it was difficult to heat the room

Nice hotel close to one of the university campuses. Big room and friendly staff

Stayed in March 2024

Would've preferred a cooked breakfast but the continental option was still pretty decent.

Nice room, comfy bed, good breakfast and friendly staff.

Stayed in March 2024

Just looked a bit tired

Location and staff fantastic

Stayed in April 2024

A double made into a twin so beds a bit uncomfortable.

Room quite large and clean.

Stayed in April 2024

One of the guys working the front desk wasn’t a lot of help. I little more knowledge about the city and getting around would be beneficial to him in helping the guest.

Room was nice. Well equipped if you forgot something. Breakfast was a small buffet style but nice choices. Great coffee!

Stayed in April 2024

Nothing I didn’t like.

Beautiful room and friendly staff. Good location to food and supplies if you need them. Handy bus into Edinburgh centre

Stayed in April 2024

The hotel was worn-out old, lacking in old world charm.

The location was a 20 minute walk to central Edinburgh. The staff were helpful & friendly. We were there for 2 nights over Easter, however, they were understaffed & the one guy looking after the continental breakfasts was run off his feet. Hats off to him.

Stayed in April 2024

Room was a bit too warm even after turning radiator off, only gripe otherwise an excellent stay

Stayed in March 2024

breakfast included was a "Continental" breakfast (which was very nice) but would have probably booked elsewhere had i known that - not clear at the time of booking that breakfast was only a "continental".

reasonable combination of price vs location. Friendly staff.

Stayed in March 2024