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Reviews of The Southcliff Hotel 3 stars

22-26 The Leas, Folkestone, CT20 2DY, United Kingdom

#5 of 11 hotels in Folkestone

Guests' Choice

Review score

Based on 1532 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.5

  • Location

    9.3

  • Facilities

    7.2

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 3 May 2024

    7.0
    Great location and at a very keen price point.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Undergoing much needed restoration.

    Ideal location. Easily located.

    Stayed in May 2024

  • Reviewed: 26 April 2024

    7.0
    Cheap and cheerful, good location and clean. would definitely stay again.
    • Leisure trip
    • Solo traveller
    • Standard Double Room with View
    • Stayed 1 night
    • Submitted via mobile

    I wasn’t aware that a £30 deposit was taken at check in and this had to be a card not contactless. Luckily I had my card details although not the card itself.

    It was in a beautiful location, close to town centre, beach and The Leas. Staff were efficient and friendly. Hotel has seen better days and looks as if it’s being refurbished but it was clean and fairly priced.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Worth the visit
    • Leisure trip
    • Couple
    • Standard Double room with view and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Room had slight slope to it, not an issue just an observation,as was fun after a few lemonades!!! Also scaffolding was erected outside balcony. Again, not an issue, just needed something to write.

    Location fabulous Staff very engaging and friendly Warm and clean

    Stayed in April 2024

  • Reviewed: 23 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Location, view. Priced to be cheap and cheerful and it was.

    Stayed in March 2024

  • Reviewed: 22 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was very basic, no pictures on walls, nothing homely, chair or table , very stark but it was very clean and our room looked like it had recently been painted. Mattress needed changing as it was a "meet in the middle" kinda night!

    Receptionist/barmaid Emily, was exceptional, very friendly very helpful

    Stayed in April 2024

  • Reviewed: 20 April 2024

    6.0
    Amazing views at a budget price.
    • Leisure trip
    • Couple
    • Standard Double room with view and Balcony
    • Stayed 4 nights
    • Submitted via mobile

    It is in the early stages of a makeover - which means no food facilities (although there is a small bar). I think our room had been modernised but clearly they are not going for a particularly high standard. The makeover seems to have stalled. I hope they complete it because there is plenty of potential for a lovely period residence but there is a hell of a lot to do.

    Excellent location, brilliant wifi, warm, reliable (if small) lift, spacious room with high ceiling and picture windows overlooking Leas and sea, friendly reception staff. Nice period pictures on walls.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    6.0
    Super helpful and pleasant staff but the property could do with some upgrading.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights

    Rooms did not have any ventilation and got extremely warm and stuffy. Even when there were raging winds outside the air in the room was stale and uncirculated. Very tiny TV in the room. Not enough plug points.

    Staff were amazing. Super helpful and accommodating. Very friendly. Room was spacious and clean.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    7.0
    Nice view but lack of furnitures
    • Leisure trip
    • Couple
    • Standard Double room with view and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Old furnitures. Basic furnitures were missing. Plus the room looks old fashioned. The cups were not clean. Toiletries are very basic. Not good quality. Overall quality needs a lot of improvement including stairs and lobby

    The beautiful view from room

    Stayed in March 2024

  • Reviewed: 28 March 2024

    7.0
    Good
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights
    • Submitted via mobile

    The shower in the bath was slow and took ages to get warm

    The staff are very friendly and helpful

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Very basic room in avery basic hotel but for £40 a night you get what you pay for… no complaints
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very hot

    Very close to the leas cliff hall

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds weren't the most comfy, which is unusual.

    Pleased this is available to book again. I have missed staying here. Great location , great value, no frills but very clean.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    You have to pay for parking up to 6.pm if you get there to check in on time. Hotel doesn't give you a permit to park. TV in the room was tiny like a computer monitor, but other than that it was lovely would stay there again.

    Room has recently been freshly painted and it had a bath. Storage was perfect as it had a built in wardrobe in the bathroom and dressing table. Location was great right across from the beach. Hubby and I took a walk along the promenade. Local shops that are a ten min walk. Had a Primark and an Asda. Has a lift which was great as we were on the 3rd floor.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Pleasant as always.
    • Leisure trip
    • Couple
    • Standard Double room with view and Balcony
    • Stayed 4 nights

    Sad to see the the hotel is being redecorated and the quirky, unusual, wallpapers in the bedrooms are being replaced. The rooms now have very bland grey and white emulsion, grey curtains and grey carpet. Our featureless room could have been in a hospital. Little things could be improved. There were no plastic glasses in the bathroom (as is customary) but the kind receptionist found some paper cups for us. There is one light over the bed, rather than individual bedside lights. No sockets by the bed so phones etc had to be charged on the opposite side of the room on the chest of drawers, next to the tea making facilities.

    We have been to the hotel several times before and return because we like it. The staff are exceptionally friendly and helpful. There are stunning views from the balcony.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were extremely helpful and friendly

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Really lovely stay for a show at the Lees cliff.
    • Leisure trip
    • People with friends
    • Standard Double room with view and Balcony
    • Stayed 1 night
    • Submitted via mobile

    It was a tad warm in the rooms and we didn't seem to be able to control this but some people would love this. We just had the window ajar to go to sleep. Would of been nice if a breakfast option was available but we had a short walk out to have breakfast.

    This is a lovely older style hotel which has had a recent makeover. The room we stayed in had been done out nicely, New bathroom and decorated. Work still in progress. The bar was closed as being refurbished but we didn't need the bar. The bed was so comfy. Lovely view from the balcony overlooking the English Channel with chairs to sit out. Kettle in room is always a bonus with tea, coffee, and milk sachets supplied. Was a really nice stay. Super being so close (short stroll) to the Lees cliff hall for a show. Parking is outside on the pay and display bays. You can purchase an exemption ticket for £5.50 from the hotel reception for your stay.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is under a lot of upgrading but it was still very clean we have no issues with our room it was very clean the receptionist was friendly and helpful and the show we were there to see was just a minute away 😀

    Stayed in March 2024

  • Reviewed: 10 March 2024

    6.0
    Very convenient hoyel
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Room unfortunately smelt of drains once the window was closed.

    Lovely staff. Basic but felt clean and safe.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    7.0
    Older hotel, but enjoyed the stay
    • Leisure trip
    • Solo traveller
    • Standard Double Room with View
    • Stayed 1 night

    Some referred to it as faulty towers, as with any old hotel, some things get old.

    this hotel is NOT a immigration stay as some suggested. New owners that are trying to do it up. It was warm, clean sheets, and highly recommend getting the water views. Great cost

    Stayed in March 2024

  • Reviewed: 5 March 2024

    7.0
    Deposit asked for on top of the room rent.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    I was asked for a deposit of £30 before she would give my key and I was told it was in case I smashed the room up. I'm a 63 year old lady who came for a weekend break 😂. I wasn't expecting that, so I'm not sure I'd go back for that reason. Also the pillow was so huge my neck hurt. A smaller spare pillow would be good and TV was very high up on the wall. Aside from that I was warm and comfortable

    Cheap and clean

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Good hotel
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small tvs, however hotel is in the process of updating the rooms and tvs so it's all good.

    Great friendly staff, keen to help

    Stayed in February 2024

  • Reviewed: 29 February 2024

    6.0
    There are better options than here nearby
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Paid upfront but they still take a £30 deposit when you arrive, I’m still waiting for that deposit to come back into my bank, personally there are plenty of better options nearby which I will revert back to using next time I’m in the area

    Great location, comfy bed and room with a sea view

    Stayed in February 2024

  • Reviewed: 25 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    No car park or vouchers to park in the nearby streets although the post said free parking, extremely uncomfortable bed, old furniture and bathroom.

    Perfect seafront location

    Stayed in February 2024

  • Reviewed: 23 February 2024

    7.0
    Handy and cheap
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel is tired and very basic but it is being renovated a bit at a time. Front rooms have sea views and balcony.

    Handy and cheap when you have an early crossing to Calais

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    There were refurbishment in progress. The bar was close. The door to access to the terrace was locked.

    Location

    Stayed in February 2024

Showing 1 – 25

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