Church Street, Hay-on-Wye, HR3 5DQ, United Kingdom
#22 of 30 hotels in Hay-on-Wye
Guests' ChoiceBased on 1173 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
9.3
Facilities
8.0
Staff
9.0
Value for money
7.5
Free WiFi
8.4
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End of dialog contentReviewed: 13 May 2024
Alicia
United KingdomBath awkward to get into to use the shower.
Location very friendly staff comfy room
Stayed in May 2024
Reviewed: 11 May 2024
Richardh
United KingdomIt had everything I as a Wye Valley Walker needed at the end of a long day of walking. Close to town centre facilities.
Stayed in May 2024
Reviewed: 8 May 2024
Alicia
United KingdomFirst stay as we went twice the room faced the road. The second visit was facing the fields and had a lovely view.
We had breakfast externally due to time constraints. No other meals as we were booked in the village.
Stayed in May 2024
Reviewed: 6 May 2024
Lynne
United KingdomSmall breakfast
Close to the middle of town. With parking
Stayed in April 2024
Reviewed: 6 May 2024
Gaynor
United KingdomThe breakfast could have been better
The staff and the bedroom were lovely
Stayed in May 2024
Reviewed: 1 May 2024
Jane
United KingdomWas a bit noisy from traffic, room quite small and duvet too thick and hot
Good location, room was fresh and clean
Stayed in April 2024
Reviewed: 29 April 2024
Marion
AustraliaDifficulty getting out of parking area.
Basic but comfy room.
Stayed in April 2024
Reviewed: 29 April 2024
Jessica
United KingdomEverything was lovely! Only criticism was the coffee at breakfast 😂
Stayed in April 2024
Reviewed: 17 April 2024
Ian
United KingdomParking
Good location and very enjoyable breakfast
Stayed in March 2024
Reviewed: 10 April 2024
Rachel
United KingdomThird time i have stayed for the same price in a double. First time in the hotel with lovely large room with view - 2nd time much smaller room in the hotel with view - 3rd time ok size room in the Court Yard accommodation - if i book again will check i am in the hotel - really disappointed particularly as it was my partners birthday.
Staff friendly Room clean Good breakfast Great location
Stayed in April 2024
Reviewed: 9 April 2024
Claire
United KingdomPoached eggs were a little hard
Lovely old building, tastefully decorated. Friendly and helpful staff. Within easy walking distance of shops.
Stayed in April 2024
Reviewed: 7 April 2024
Diana
JamaicaThe berries at breakfast - they put out one little bowl and did not refill it.
The room decor, the bathtub, how spacious and airy the room was, the parking.
Stayed in April 2024
Reviewed: 5 April 2024
Claire
United KingdomThe room was good but things like having a toilet roll holder etc would make it top marks.
Staff were helpful and very friendly. Helped make a fabulous stay
Stayed in April 2024
Reviewed: 3 April 2024
Anita
United KingdomCan’t think of anything
Super breakfast, excellent staff, would recommend
Stayed in April 2024
Reviewed: 3 April 2024
Camilla
United KingdomRoom was small for two people.
A beautiful place and very nice staff who were available and responsive.
Stayed in March 2024
Reviewed: 31 March 2024
Ken
United KingdomDining room made dingy by brown tables and white table cloths would have elevated the dining experience. Food at dinner was an ordinary pub level experience whereas breakfast had very good choice and very good quality dishes. Family joined us at dinner as it was a birthday celebration and the Happy Birthday plate was greatly appreciated!
Very nice room and very good staff. Attentive and helpful.
Stayed in March 2024
Reviewed: 29 March 2024
Claire
United KingdomThe breakfast was good but hardly saw any staff to be able to ask for anything
My room in the outbuilding was lovely and very quiet. The pub is in a fantastic location and free parking.
Stayed in March 2024
Reviewed: 27 March 2024
Claire
United KingdomNothing
Staff were very approachable, friendly and helpful
Stayed in March 2024
Reviewed: 21 March 2024
Harry
United KingdomPaid extra for one of the deluxe rooms. For the price I expected the standard of the room to be more luxurious, it was nice but overall felt quite tired, especially compared to other hotels I have stayed in for the same price. Overall I think the pictures make it seem nicer than it is, however the bed was comfy and the staff were very nice so it wasn't a negative experience.
Nice staff. Very helpful.
Stayed in March 2024
Reviewed: 20 March 2024
Kerry
United KingdomBreakfast was a bit basic - expensive for what it was. Bacon was too thick, lacked baked beans. When I had the pancakes, the bacon was really thick back bacon - should have been streaky bacon.
Really lovely staff. Fantastic location. Room was clean and had lovely views.
Stayed in March 2024
Reviewed: 19 March 2024
Kate
United KingdomBathroom small with no shelves to speak of. Paintwork a little shabby in some of the public areas. Pillows felt and looked cheap along with valance skirt on the bed. Only one bedside lamp
Free parking. Good location. Food very good staff extremely friendly and helpful. Pleasant dining room and bar. Garden would be nice in the summer as it was quite spacious.
Stayed in March 2024
Reviewed: 19 March 2024
Lorna
United KingdomSunday evening meal was odd. Identical choice served looking entirely different with different amounts of ingredients. A Caesar salad should have croutons not chunks of white bread.
Nice building, comfortable room, and large bed.
Stayed in March 2024
Reviewed: 16 March 2024
Eamon
IrelandBreakfast was excellent and very reasonable. The location in the centre of Hay on Wye is delightful. The staff could not have been more helpful and my wife and I had a wonderful time. The afternoon tea was huge, delicious and very reasonably priced. I was particularly grateful as my wife has a bad back and the staff filled a hot water bottle for her back when we were leaving.
Stayed in March 2024
Reviewed: 15 March 2024
Gaye
United KingdomSituation
It was very placed for the town. Staff were extremely pleasant & helpful.
Stayed in March 2024
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