Church Street, Hay-on-Wye, HR3 5DQ, United Kingdom
#22 of 28 hotels in Hay-on-Wye
Guests' ChoiceBased on 1165 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
9.3
Facilities
8.0
Staff
9.0
Value for money
7.5
Free WiFi
8.3
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End of dialog contentReviewed: 2 June 2024
Ewan
New ZealandNothing
Breakfast was good. Parking was good, right outside accommodation. Room was good, on ground level, no stairs to carry bags up.
Stayed in May 2024
Reviewed: 24 May 2024
Aldo
Italynothing
helpful and kind staff, pleasant common areas and bar, not bad restaurant
Stayed in May 2024
Reviewed: 21 May 2024
Aimee
United KingdomN/A
Great location, very friendly staff, dog friendly hotel.
Stayed in March 2024
Reviewed: 21 May 2024
Sylvia
United KingdomLovely big room
Stayed in May 2024
Reviewed: 20 May 2024
David
United KingdomNo lift (I was with my 89 year old mother)
Perfectly situated. Staff exceptionally friendly and helpful
Stayed in May 2024
Reviewed: 17 May 2024
Malcolm
United KingdomMain bar areas are tired
Good rooms and very comfortable
Stayed in May 2024
Reviewed: 13 May 2024
Alicia
United KingdomBath awkward to get into to use the shower.
Location very friendly staff comfy room
Stayed in May 2024
Reviewed: 11 May 2024
Richardh
United KingdomIt had everything I as a Wye Valley Walker needed at the end of a long day of walking. Close to town centre facilities.
Stayed in May 2024
Reviewed: 8 May 2024
Alicia
United KingdomFirst stay as we went twice the room faced the road. The second visit was facing the fields and had a lovely view.
We had breakfast externally due to time constraints. No other meals as we were booked in the village.
Stayed in May 2024
Reviewed: 6 May 2024
Lynne
United KingdomSmall breakfast
Close to the middle of town. With parking
Stayed in April 2024
Reviewed: 6 May 2024
Gaynor
United KingdomThe breakfast could have been better
The staff and the bedroom were lovely
Stayed in May 2024
Reviewed: 1 May 2024
Jane
United KingdomWas a bit noisy from traffic, room quite small and duvet too thick and hot
Good location, room was fresh and clean
Stayed in April 2024
Reviewed: 29 April 2024
Marion
AustraliaDifficulty getting out of parking area.
Basic but comfy room.
Stayed in April 2024
Reviewed: 29 April 2024
Jessica
United KingdomEverything was lovely! Only criticism was the coffee at breakfast 😂
Stayed in April 2024
Reviewed: 17 April 2024
Ian
United KingdomParking
Good location and very enjoyable breakfast
Stayed in March 2024
Reviewed: 10 April 2024
Rachel
United KingdomThird time i have stayed for the same price in a double. First time in the hotel with lovely large room with view - 2nd time much smaller room in the hotel with view - 3rd time ok size room in the Court Yard accommodation - if i book again will check i am in the hotel - really disappointed particularly as it was my partners birthday.
Staff friendly Room clean Good breakfast Great location
Stayed in April 2024
Reviewed: 9 April 2024
Claire
United KingdomPoached eggs were a little hard
Lovely old building, tastefully decorated. Friendly and helpful staff. Within easy walking distance of shops.
Stayed in April 2024
Reviewed: 7 April 2024
Diana
JamaicaThe berries at breakfast - they put out one little bowl and did not refill it.
The room decor, the bathtub, how spacious and airy the room was, the parking.
Stayed in April 2024
Reviewed: 5 April 2024
Claire
United KingdomThe room was good but things like having a toilet roll holder etc would make it top marks.
Staff were helpful and very friendly. Helped make a fabulous stay
Stayed in April 2024
Reviewed: 3 April 2024
Anita
United KingdomCan’t think of anything
Super breakfast, excellent staff, would recommend
Stayed in April 2024
Reviewed: 3 April 2024
Camilla
United KingdomRoom was small for two people.
A beautiful place and very nice staff who were available and responsive.
Stayed in March 2024
Reviewed: 31 March 2024
Ken
United KingdomDining room made dingy by brown tables and white table cloths would have elevated the dining experience. Food at dinner was an ordinary pub level experience whereas breakfast had very good choice and very good quality dishes. Family joined us at dinner as it was a birthday celebration and the Happy Birthday plate was greatly appreciated!
Very nice room and very good staff. Attentive and helpful.
Stayed in March 2024
Reviewed: 29 March 2024
Claire
United KingdomThe breakfast was good but hardly saw any staff to be able to ask for anything
My room in the outbuilding was lovely and very quiet. The pub is in a fantastic location and free parking.
Stayed in March 2024
Reviewed: 27 March 2024
Claire
United KingdomNothing
Staff were very approachable, friendly and helpful
Stayed in March 2024
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