Booking in was ridiculous. The parking situation is useless for those with mobility issues. The room was cold. The bathroom was rather small and the step is not good for those with mobility issues, especially in the middle of the night. The steps up to the dining room were a problem as i have mobility issues.

The room was huge. The staff were great. The location was perfect.

Stayed in February 2024

Location,friendly staff

Stayed in November 2023

Was very cold in our room, we struggled to warm up and ended up sleeping in our jumpers, so that wasn’t great. The other issue was the shower, it had very poor water pressure and at its hottest was only really tepid. They could probably do with more/bigger lifts too but that’s a big job so maybe staggering check out times would help with the loft issues in the mornings.

Staff were all friendly, polite and very helpful (that’s a rarity these days), Beds were comfortable and it was lovely and dark at night so we both slept really well once we got to sleep.

Stayed in February 2024

No bath and not much room in rooms x

All ways open always someone around didn’t feel vulnerable very close to town

Stayed in February 2024

Didn't like having to queue for meals and the food wasn't a very good standard

Staff very helpful

Stayed in February 2024

Could be abit more modernised and up to date

The location was spot on and near to all we needed

Stayed in February 2024

The bed ideally needed a new matress as very hard and lumpy. Rooms could do with a airfreshner as they did smell a little musky but we bought our own.

The hotels location is central to all amenities. Breakfast at the hotel was outstanding value for money and the waitress staff were incredible and could not do enough for us. Bedding and towels were all good quality and clean.

Stayed in February 2024

Bathroom, too small, water pressure that low I couldn’t shower or wash properly

Location

Stayed in February 2024

This was the first time staying in a superior room. It was beautiful but I preferred the older rooms (just a preference). We had forward facing so was quite noisy, but we understand it’s on a busy road and it’s the price you pay for beautiful view. Also, our tv was quite temperamental (when we did use it).

This was our third visit and it holds so many memories for us close to our heart! The location is absolutely ideal and the staff are super friendly and helpful.

Stayed in January 2024

Close to all amenities

Stayed in December 2023

Staff helpful friendly Location perfect for pubs Clean room Cheap as chips

Stayed in January 2024

Noise caused by distressed woman in room on same floor in the early hours of the night was very unsettling. Rooms need to be decorated and updated.

Location for beach/harbour and town centre very good.

Stayed in November 2023

Building is very tired and in much need of decoration. Corridors are quite dark. A 2pm arrival time would seem more reasonable for a Hotel.

Location is very good.

Stayed in October 2023

Breakfast wasn’t very good

Location was very good

Stayed in January 2024

Only one lift was slow

Good location

Stayed in January 2024

Nothing all great

Great location

Stayed in October 2023

Beds I found were quite hard and pillows were also ,for us ,but it's just general choice,no toiletries as such a push soap on wall but didn't work ,rooms were quite hot ,I would definitely stay again tho due to location & staff

Location was fab ,bar staff were friendly and accommodating especially Kay ,drinks were reasonable price, reception staff were helpful also,entertainment was ok more for elderly people more so, rooms were big we stayed in delux on first floor ,we never ate there so can't comment on that ,on the hole I was happy with my stay ,I would book again ,no dislikes

Stayed in January 2024

Toilet flush was not working properly

The location was brilliant!

Stayed in December 2023

I asked for reasonable access to room as I have a disability with mobility issues, but was put on 4th floor and halfway down the corridor! Parking was not very convenient as a distance from hotel with our luggage and we wernt sure how to park on first night so didn't get the hotel discount. And then had issues with the card they gave us. Overall a bit inconvenient but not the end of the world.

Convenient location, food was good, staff helpful and friendly, plenty of places nearby to visit. We enjoyed our stay.

Stayed in December 2023

The view

Friendly staff great location

Stayed in January 2024

For the price I paid it was fabulous

Excellent value for money. Clean room and great location.

Stayed in December 2023

Bottle drinking water in room .

Location excellent . Didn’t have breakfast this time , but last time I stayed plenty of choice for breakfast and very good ..

Stayed in December 2023

No parking The receptionist told us hotel information could be found in the welcome booklet in the room. The book stated that breakfast was on until 9.30. Once at the restaurant at 9.15, there was a small paper sign that had been put up saying breakfast is until 9 am. The restaurant staff member did not seem to care about their mis-advertisement and was not helpful. Might be worth changing the end time in the printed and formal book that every room will see

Clean room Soft bed Friendly receptionist

Stayed in November 2023

the evening entertainment room! seats very uncomfortable and laid out wrong.should have comfortable chairs and tables. You would get more people to join in.

the room was large and lovely view. Enjoyed the bingo.Food very good.

Stayed in December 2023

Cleanness

Brilliant staffs good location

Stayed in December 2023