49-51 Lower Bridge Street, Chester, CH1 1RS, United Kingdom
#6 of 33 hotels in Chester
Guests' ChoiceBased on 137 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.8
Facilities
9.2
Staff
9.7
Value for money
9.4
Free WiFi
10.0
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End of dialog contentReviewed: 28 April 2024
Terri
United KingdomThere wasn't a window so we couldn't let any air in, and the display on the phone kept lighting up so we had to cover it as it was right next to the bed
The room was well laid out (we had 3 single beds) the bathroom had towels and toiletries, the beds were comfy
Stayed in April 2024
Reviewed: 28 April 2024
Karen
United KingdomJust no onsite parking available close by tho
Lovely staff very welcoming spotlessly clean comfortable beds breakfast lots of choice and great service ideal location would definitely stay again
Stayed in April 2024
Reviewed: 28 April 2024
Richard
United KingdomVery good breakfast with good variety of choice - only suggestion would be to include smoked fish option such as salmon, haddock or kipper
Stayed in April 2024
Reviewed: 28 April 2024
Carmel
United KingdomGreat location and spotless! Bed very comfortable and staff cheerful and helpful. Breakfast was excellent and service great and delivered efficiently with a smile..
Stayed in April 2024
Reviewed: 26 April 2024
Bobby
United KingdomNothing, obviously!! Can't wait for our next visit.
Nicky, Becky and Lucia. They made the trip so enjoyable. So helpful, friendly , lovely people who couldn't do enough, just amazing.We loved the property from the minute we saw it. Lovely old building, recently refurbished, absolutely immaculately clean ; convenient central location , perfect. And the bedroom window opened! Breakfast very good, cooked to order , no time slot which we appreciated, served so cheerfully by the lovely Nicky and Becky. Highly recommend.
Stayed in April 2024
Reviewed: 25 April 2024
Deborah
United KingdomNothing
Exceptionally friendly staff and made us feel very welcome with our dog.
Stayed in April 2024
Reviewed: 25 April 2024
Sandra
United KingdomNothing no complaints.
Location was perfect, minutes away from centre of town or for a lovely walk on the river. Staff where so welcoming and friendly, they treated our dog like one of there own she loved her stay(especially the breakfast sausage). Nothing was to much trouble. Everything was clean, food was excellent most defiantly stay there again x
Stayed in March 2024
Reviewed: 24 April 2024
Ivan
United KingdomFriendly staff. Refurbished hotel so all clean
Stayed in April 2024
Reviewed: 23 April 2024
Jan
United KingdomNothing at all
Staff were all so friendly. Fabulous breakfast with wonderful service.
Stayed in April 2024
Reviewed: 23 April 2024
Charlotte
United KingdomNothing to complain about at all
The beds are supper comfy. Breakfast is delicious.
Stayed in April 2024
Reviewed: 22 April 2024
Jenna
United KingdomGreat location. Staff were friendly and the breakfast was delicious 😋
Stayed in April 2024
Reviewed: 21 April 2024
Colin
United Kingdomproperty clean , basin to small for purpose in bathroom
Central
Stayed in March 2024
Reviewed: 21 April 2024
Fiona
United KingdomSqueaky floorboards which travelled to rooms below . Quite noisy from traffic/people on street outside .
Great location . Recently refurbished , very clean. Comfortable beds Extremely friendly & helpful staff Lovely breakfast
Stayed in April 2024
Reviewed: 20 April 2024
Patricia
United KingdomGeneral comfort near good eating places easy to reach attractions excellent service from staff from receptionist to breakfast staff. The breakfast was vwery good
Stayed in April 2024
Reviewed: 19 April 2024
Diana
United KingdomNothing
Excellent location, very well kitted out, helpful,friendly enthusiastic staff
Stayed in April 2024
Reviewed: 18 April 2024
John
United KingdomNothing
Very friendly staff, excellent room very comfortable bed, great breakfast, great location, good value.
Stayed in April 2024
Reviewed: 17 April 2024
Karl
United KingdomN/A
Lovely staff and very clean.
Stayed in April 2024
Reviewed: 17 April 2024
Valerie
IrelandNo electrical sockets near the beds. An extension lead was provided on our second day when requested but was not ideal.
Very central. Clean and comfortable. Great breakfast and lovely staff.
Stayed in April 2024
Reviewed: 16 April 2024
John
United KingdomVirtually everything was of the highest standard, particularly the breakfast and the friendliness of the staff!
Stayed in April 2024
Reviewed: 16 April 2024
Emily
United KingdomNothing, it’s a great location.
Spacious, clean & friendly staff
Stayed in April 2024
Reviewed: 16 April 2024
Zandra
United KingdomThe staff were so kind and friendly! Great breakfast!
Stayed in April 2024
Reviewed: 14 April 2024
Liam
United KingdomEverything was great - hidden gem, will be coming back!
Stayed in April 2024
Reviewed: 13 April 2024
Jon
United KingdomPerfectly located in the centre for sightseeing, eating and drinking, helpful friendly staff in a beautifully appointed hotel will stay again on next trip
Stayed in April 2024
Reviewed: 12 April 2024
Brian
United KingdomWe only stayed one night
Breakfast was lovely
Stayed in April 2024
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