Perfect location, lovely clean rooms and staff so friendly.

Stayed in May 2024

The facilities were excellent and the staff were very friendly.

Stayed in May 2024

guidance ion value parking as a large car park not too far away was good value. it would be helpful if they were aware of that fact.

location great for the city but need to think about car parking as some places very expensive. breakfast was good value and very many choices. the staff were helpful and friendly

Stayed in May 2024

Some footsteps noise from the hotel above

The apartment was really well equipped with everything we needed

Stayed in May 2024

There were a lot of stairs and no lift, which makes it difficult if you have a heavy suitcase, as you have to take it up lots of steps. The room window could not be opened to allow a bit of fresh air in. There was no air con or fan in the room, so it can be a bit uncomfortable if it’s a hot day.

Modern, very clean, comfortable, and good looking hotel; excellent value for money. The room was large, beds comfy, and it was clean and quiet. Staff were lovely and went out of their way to wish my Mum a happy birthday and organised a surprise for her. Communication was great, the location was convenient, and breakfast was perfect. I highly recommend this hotel, and the breakfast. I look forward to coming back again soon.

Stayed in May 2024

Smart, well sized and comfortable bedroom, small but immaculate shower room. Nice and quiet. Drinking water provided in room. Every member of staff I interacted with was absolutely lovely: cheerful and helpful. The breakfast was generous, tasty and good value. Would 100% recommend and will return.

Stayed in May 2024

Nothing

Great location , clean and comfortable

Stayed in May 2024

Other guests where noisy

The staff and location were great very modern renovation.

Stayed in March 2024

The card machine wouldn't work on my credit cards, both of which were working elsewhere on the same day. In the end I had to find a cashline to get cash. I didn't have a car with me but there didn't appear to be anywhere nearby to park.

A very stylish townhouse that has been recently refurbished. The staff were very friendly and helpful, I had a lot of heavy bags and these were carried both up and downstairs for me without me having to ask. My room was very spacious, calm colours and a good view. Excellent simple-to-operate shower (lots aren't!), very good lighting in shower room.

Stayed in May 2024

Nothing to complain abiut

Location, friendly helpful staff , rooms fantastic Wouldn't hesitate to book here again

Stayed in May 2024

Booked last minute, writing note requesting shower as my fellow traveller senior and requesting reservation for dinner. On arrival, I discovered there was no evening meal offered, which was blow, given tired frailty of my companion. Staff responded splendidly finding accessible rooms with walk in shower, offering helpful suggestions for finding supper and delivering delightful breakfast in the morning to avoid struggle with steps up to the dining area. Lovely location with river through gate in wall just on from hotel, and splendidly varied dining options just up the street in heart of old city. Parking overnight till 8am then 30 mins in some bays if you need to park close by but city has park and ride and has designated disabled carparks near centre. Nice biscuits and shower creams. Lovely staff.

Stayed in May 2024

Newly renovated and very tastefully decorated. Friendly helpful staff that cannot do enough for you. Would highly recommend and will definitely stay there again

Stayed in May 2024

Nothing it was great

Room was spacious, breakfast was very nice. the staff were very friendly and helpful

Stayed in May 2024

Clean, spacious and close to the town centre.

Stayed in May 2024

Fantastic location, and excellent hotel, from friendly staff to excellent high standard room. Would highly recommend.

Stayed in May 2024

Nothing

We loved this Hotel it was excellent in every possible way. Nicolata was lovely very helpful and friendly.

Stayed in May 2024

Location is brilliant and easy to find

Stayed in May 2024

Nowhere to put toiletries in bathroom

Great location. Friendly staff. Good breakfast

Stayed in May 2024

Nothing

Location, so close to city centre, shops, river etc Hotel has been renovated to a very high standard, outside 'beer garden' is lovely. Staff are so friendly and make you feel welcome. We will be back

Stayed in May 2024

Can hear people walking in room above

Close to racing

Stayed in May 2024

Bed on first night a little soft. Bathroom needs somewhere to put toiletries etc.no plug near mirror for drying hair. Telephone in room kept lighting up all night long.

Great location. Friendly staff. Good breakfast.

Stayed in May 2024

The property was lovely looking, clean, the bar and garden area were a lovely bonus. Lovely staff too

Stayed in May 2024

The room we were in didn’t have a blind at the bathroom window, just needs something to make it a bit more private- especially when the weathers warm and the window needs to be open!!

Lovely welcome on arrival and throughout the whole stay to be honest, nothing was too much trouble at any time.

Stayed in May 2024

No negatives

Very nice, clean hotel and very helpful staff

Stayed in March 2024