34 Old Elvet, Durham, DH1 3HN, United Kingdom
#2 of 16 hotels in Durham
Guests' ChoiceBased on 538 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
9.6
Facilities
8.8
Staff
9.5
Value for money
8.4
Free WiFi
8.3
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End of dialog contentReviewed: 29 April 2023
Coutts
United KingdomNot enough chocolate mints (if i had to be REALLY picky) honestly everything was lovely
Room was really unique. Beautifully decorated and bed was super comfy. Bath was AMAZING Team were really nice and friendly. Very helpful. All of the hotel was beautifully presented. Outside area was really nice and peaceful. Our room was on the front of hotel and was really quiet. Literally a 5/10 minute walk from centre.
Stayed in April 2023
Reviewed: 29 April 2023
Patrick
United KingdomFairly Expensive parking but other than that spot on
Stunning quirky room in a lovely hotel with very friendly staff. So much space in the room and hotel itself in good location close to city centre and with a great little pub next door
Stayed in April 2023
Reviewed: 28 April 2023
Andy
United KingdomRoom ceiling water damaged which would be easily repaired.
Staff went above and beyond to make our stay pleasant. Really friendly.
Stayed in April 2023
Reviewed: 27 April 2023
Carl
United KingdomAlthough it did say food was available in the book . When we went downstairs it wasn't. So we went out. Other thing their was no waste bin for personal hygiene products in the on suite, we had to put these in the living area.
Very comfortable and quirky, very close to our location .
Stayed in April 2023
Reviewed: 25 April 2023
Pickin
United Kingdomroom was smaller than it looked on the website
staff were excellent, the food in the restaurant was very good too.
Stayed in April 2023
Reviewed: 24 April 2023
Adam
United KingdomIncredibly friendly staff and a warm welcome. The facilities were clean and exceptionally comfortable. Great location for access to the centre of Durham.
Stayed in April 2023
Reviewed: 24 April 2023
Deile
United Kingdomnothing
the location was perfect with being only a 5 minute walk from Durham city centre. The unique rooms, we stayed in the cruise room. The best thing was the staff. Stayed up to let us in, helped in all ways - especially Wendy!!
Stayed in April 2023
Reviewed: 20 April 2023
Shani
United KingdomI could hear the TV from next door room which interrupted my sleep
room was lovely - if low in ceilings but I knew that before I arrived
Stayed in April 2023
Reviewed: 19 April 2023
Black
United KingdomAbsolutely nothing
We pulled up to the hotel and from the outside I didn't expect much.. but there is that saying never judge a book . I can honestly sat this is the best hotel I have ever stayed in. The decor is absolutely amazing the lady on reception was really nice aswell . We are already looking at coming back here very soon .
Stayed in February 2023
Reviewed: 17 April 2023
Victoria
United KingdomThe room was lovely perfect decor. Excellent location and the staff were so friendly.
Stayed in April 2023
Reviewed: 15 April 2023
Maria
GuatemalaI would prefer for the pillows to be firmer.
beautifully put together. perfect decor. great service. Good food. Friendly service.
Stayed in April 2023
Reviewed: 14 April 2023
Naomi
United Kingdomvery friendly. individual characterful rooms. very homely - great breakfast and very helpful about local restaurants etc.
Stayed in April 2023
Reviewed: 13 April 2023
Claire
United Kingdombeautiful hotel, central to Durham & local facilities. Staff friendly.
Stayed in April 2023
Reviewed: 13 April 2023
Emily
United Kingdomroom was amazing! we had cruise room was very comfy and elegant. will definitely be back
Stayed in April 2023
Reviewed: 12 April 2023
Dorothy
United Kingdomnothing, all good.
A lovely quirky room with the added bonus of the hot tub. Also very central for a wander around Durham city. Great staff and service, nothing too much trouble.
Stayed in April 2023
Reviewed: 11 April 2023
Phil
United KingdomParking is on street
Location and room were excellent. Middle Of the city centre. We stayed in the the Jardin room. Staff were helpful and friendly
Stayed in April 2023
Reviewed: 7 April 2023
Joanne
United Kingdomnice, clean, convenient
Stayed in March 2023
Reviewed: 5 April 2023
Nicola
United KingdomStunning room and friendly staff.
Stayed in April 2023
Reviewed: 1 April 2023
Fiona
United KingdomEach element was excellent. Central location and near river
Stayed in March 2023
Reviewed: 27 March 2023
Naomi
United KingdomNothing!
Absolutely beautiful and well themed room. Friendly staff and a central location, couldn’t ask for more.
Stayed in February 2023
Reviewed: 25 March 2023
Joanne
United KingdomNothing
Very luxurious suite, very well equipped and immaculately clean. Design very relaxing and aesthetically pleasing. Hotel receptionist very friendly and attentive.
Stayed in March 2023
Reviewed: 24 March 2023
Steph
United Kingdomcouldn’t work the lights round the bath. and the statue outside the bathroom gave me a fright every time I come out the toilet
the decor and the bath 😊
Stayed in March 2023
Reviewed: 22 March 2023
Keith
United KingdomGreat location, quirky decor, excellent breakfast.
Stayed in March 2023
Reviewed: 22 March 2023
Bailey
United KingdomThe staff where really kind and helpfull
Stayed in March 2023
Reviewed: 18 March 2023
Patricia
United KingdomThe Le Jardin garden room with a hot tub on the balcony was stunning
Stayed in March 2023
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