34 Old Elvet, Durham, DH1 3HN, United Kingdom
#2 of 17 hotels in Durham
Guests' ChoiceBased on 541 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
9.6
Facilities
8.8
Staff
9.5
Value for money
8.4
Free WiFi
8.3
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End of dialog contentReviewed: 18 May 2024
Samantha
United KingdomThe room was very hot, only one window in the room would open, we did have a fan but it was a bit noisy and didn't do much
Lovely room, comfortable. Friendly staff, breakfast was very nice
Stayed in May 2024
Reviewed: 18 May 2024
Freya
United KingdomThe jaccuzi only allowed the jets to work on one side of the jaccuzi at a time so me and my friend had to keep taking turns to enjoy the jets when relaxing.
The purple theme of the room is beautiful and the view from the patio is just stunning! Very reasonably priced for a room with a jaccuzi compared to other places. Staff are all so friendly and attentive!
Stayed in May 2024
Reviewed: 15 May 2024
Wupa
United KingdomThe heat of the room!! It was absolutely roasting. Non of the switches on the wall worked for the cooling system. Windows only opened a fraction. Had the fan on full blast for the whole duration. Only 16.5*c outside and rainy so don’t understand why it was so hot. Would definitely return and bring some shorts 😅
The quirkiness of the place, felt really nice. Comfy bed.
Stayed in May 2024
Reviewed: 15 May 2024
Patrick
Francenot so well indicated outside
breakfast ,original and different room decorations ,street parking
Stayed in May 2024
Reviewed: 1 May 2024
Simone
United KingdomA bit pricey but we had a great time so it wasn't a big deal for us.
Nice quirky hotel. Perfect for couple. Staff was really helpful.
Stayed in May 2024
Reviewed: 19 April 2024
Frances
United KingdomThe hideaway was exactly that - we didn't want to leave. Super friendly helpful staff. Beautiful decor throughout.
Stayed in April 2024
Reviewed: 13 April 2024
Craig
United KingdomSome small maintenace tasks (reported) needed to be fixed. Shower was very hot and could not be cooled and the fan in the shower room was not working.
Staff very welcoming and friendly in particular Wendy. The room was really cosy. The bed was very comfortable and the feature bath (Azzurri room) was great. The bar was really good with Wendy showing her bar tending skills.
Stayed in April 2024
Reviewed: 4 April 2024
Jo
United KingdomNeeded gluten free options for breakfast. Breakfast was quite expensive.
Excellent staff - Ryan was brilliant. Super, super comfy bed.
Stayed in March 2024
Reviewed: 2 April 2024
Lee
United KingdomVery friendly staff couldn't do enough for you great location very close to city centre
Stayed in April 2024
Reviewed: 2 April 2024
Freya
United KingdomI don't think there is anything I could say that I didn't like, was very happy with my stay.
The room was cosy and beautiful! I was worried the jaccuzi in the garden room would be out in the open but surprisingly it was zoned off and super private which helped make me feel more comfortable.
Stayed in March 2024
Reviewed: 31 March 2024
Nikita
United KingdomWasn’t a fan of the window into the bathroom. The curtain wasn’t long enough to cover it so going to the toilet felt slightly ‘on display’.
The property is so quirky! The outside doesn’t do it much justice, whilst plain outside, it really does open your eyes when you walk in. Mix of modern and vintage. The Bijoux Loft was lovely, very low ceilings! So mind your head and no overly tall people. Really welcoming staff and very homely. A great stay!
Stayed in March 2024
Reviewed: 7 March 2024
Gail
United KingdomEverything perfect
Excellent location , clean beautiful accommodation friendly staff
Stayed in March 2024
Reviewed: 2 March 2024
Lorraine
United KingdomParts of the building are a little ‘tired’ decor wise.
Small quirky boutique hotel. The rooms have real character, the team are really friendly and helpful. Breakfast is memorable!
Stayed in February 2024
Reviewed: 2 March 2024
Daniella
United KingdomNothing
Everything, decor is beautiful. Bath and shower were amazing! Loved the TV in bathroom too. Bed is so comfortable and staff are helpful and friendly.
Stayed in January 2024
Reviewed: 21 February 2024
Little
United KingdomLovely room nd nice big bathtub
Stayed in February 2024
Reviewed: 17 February 2024
Liz
United KingdomThin walls! Not busy so no atmosphere in the bar
Decoration was pretty
Stayed in January 2024
Reviewed: 12 February 2024
Claire
United KingdomThink breakfast should be included in the price as isn’t cheap to stay
Property was very clean and staff very friendly
Stayed in February 2024
Reviewed: 6 February 2024
Klaire
United KingdomSmall for the price, the table got in the way! Otherwise fab
It was a little pricy for the size and facilities (my partner jokingly complained there were no slippers as advertised), but it had a lot of character and the young man on reception was very friendly and helpful.
Stayed in January 2024
Reviewed: 29 January 2024
Charlene
United KingdomNo room phone or mini bar
Beautiful hotel and rooms. Very clean and modern
Stayed in January 2024
Reviewed: 28 January 2024
Michael
United KingdomNothing
My girlfriend loved the bath and I loved the walk in shower also the bar downstairs was very nice
Stayed in January 2024
Reviewed: 17 December 2023
Kieran
United KingdomBreakfast was brilliant. Facilities excellent.
Stayed in December 2023
Reviewed: 6 December 2023
Laura
United KingdomLittle bit short staffed for a busy weekend.
The 2 members of staff we did come by were both helpful, welcoming and friendly. Stunning property and rooms.
Stayed in December 2023
Reviewed: 6 December 2023
Kathy
United KingdomLovely room, so clean and cosy. Staff were very helpful and friendly.
Stayed in December 2023
Reviewed: 4 December 2023
Richard
United KingdomA little pricey , but that’s accommodation in Durham!
Great location, quirky and individual feel, comfortable if a little cramped room. Staff were friendly and efficient.
Stayed in December 2023
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