Aldwych, Westminster Borough, London, WC2B 4DD, United Kingdom
#504 of 1,012 hotels in London
Guests' ChoiceBased on 2117 hotel reviews
7.9Cleanliness
8.5
Comfort
8.6
Location
9.5
Facilities
8.0
Staff
8.6
Value for money
7.2
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End of dialog contentReviewed: 27 October 2023
Susan
United KingdomOur room wasn’t made up one day
Everything , executive lounge is a real bonus. Staff extremely accommodating prior stay and whilst there.
Stayed in October 2023
Reviewed: 26 October 2023
Petra
New ZealandThe Tiny room it was way to small for two people that are travelling for few months with all the luggage we had I had expected with the price I paid the rooms would have been bigger
The waiter staff in for breakfast service was exceptional especially Olga whom we found out was still in training and young Maria and the manager of breakfast service Nunu they were fantastic. And the concierge and doormen Raddick, Johnny and there was a little short one we didn't get hos name but I believe he is Scottish they were bloody brilliant very very helpful, and resourceful and a great chatting and banter great sense of humour which made each day for us.
Stayed in October 2023
Reviewed: 22 October 2023
Kevin
United KingdomBreakfast amazing great location
All good steam room and sauna not working out of use
Stayed in October 2023
Reviewed: 16 October 2023
David
United KingdomGreat hotel in ideal location for our visit.
Stayed in October 2023
Reviewed: 14 October 2023
Margaret
United KingdomThe bar closed earlier than we expected
Lovely comfortable room and the location of the hotel was great for our planned theatre visits. The evening meal we had in the restaurant was exceptional. All the staff were very helpful and friendly
Stayed in October 2023
Reviewed: 30 September 2023
Hanya
United KingdomThe Hotel itself is beautiful Fantastic Location Very Comfy and very clean Great stay overall Lovely food and drinks We enjoyed our stay at the Waldorf so much
Stayed in September 2023
Reviewed: 19 September 2023
David
United KingdomSense of History and tradition
Stayed in September 2023
Reviewed: 11 September 2023
Peter
United KingdomPut do not disturb on door and was woke at 9 by staff opening door …do not disturb means exactly that
Just used it as a base was good location
Stayed in September 2023
Reviewed: 8 September 2023
Michael
United StatesThe hvac in our first room didn’t work. When it couldn’t be fixed, we were moved to another room. The staff took care of the problem quickly and to our satisfaction.
The location was excellent. It was very convenient for the sightseeing we planned during our first visit to London. Restaurants were nearby. The breakfast included was very good. The hot items were hot which is very important to me. Overall the staff was very helpful and friendly .
Stayed in August 2023
Reviewed: 31 August 2023
Tanya
United KingdomRooms little tired
Location was brilliant resterants and bar area are lovely Nice pool Staff exceptional
Stayed in August 2023
Reviewed: 31 August 2023
Rachel
United KingdomLong queue to go in for breakfast. Hard to locate butter and very slow to take our tea/coffee order
Lovely decor, large clean and comfortable room.
Stayed in August 2023
Reviewed: 21 August 2023
Carol
United KingdomShame the sauna and wet room facilities were closed
Friendly and very welcoming
Stayed in August 2023
Reviewed: 20 August 2023
Helen
United KingdomStaff on the desk were unhelpful
Location
Stayed in August 2023
Reviewed: 18 August 2023
Sam
United KingdomCan not think of anything
Room was very good and location perfect. One small comment no blueberries at breakfast
Stayed in August 2023
Reviewed: 8 August 2023
Deirdre
United KingdomVery clean & central to everything
Stayed in August 2023
Reviewed: 1 August 2023
Lee
AustraliaSmall bed uncomfortable pillows . High tea was very ordinary . The beauty and the beast extras were very ordinary
Location
Stayed in July 2023
Reviewed: 19 July 2023
Tracy
United KingdomClean comfortable great location. Staff friendly and helpful. Food good
Stayed in July 2023
Reviewed: 18 July 2023
Natasha
United KingdomBathroom in need of some updating.
Fantastic local by the Aldwych Theatre. Royal Opera House and Covent Garden 5 minutes away.
Stayed in July 2023
Reviewed: 10 July 2023
Dilpreet
United KingdomEverything was great apart from the bedding had a damp musty smell.
Great links into London, great restaurants and bars locally
Stayed in July 2023
Reviewed: 1 July 2023
Aimee
United KingdomThe banging outside my window
Location
Stayed in May 2023
Reviewed: 10 June 2023
Robert
CanadaVery dated decorating. Our first room was unacceptable, but they moved us to a better one after I complained.
Location great for theatres access.
Stayed in June 2023
Reviewed: 4 June 2023
Nicholas
Australiaexcellent location, clean room, very comfortable bed.
Stayed in May 2023
Reviewed: 3 June 2023
Juliet
United KingdomWaited a long time for the pancakes to be delivered … then discovered they were also part of the buffet so i could have collected them and saved 30 mins
Stayed in May 2023
Reviewed: 30 May 2023
Kirsty
United Kingdomhard bed, needs a topper, noisy room.
Love the building the decor, room lovely, love the Bar at Godfrey’s the Homage restaurant is very elegant.
Stayed in May 2023
Reviewed: 29 May 2023
Sharon
United Kingdomsome of the walls and furniture were a bit tatty and peeling paint especially in corridors and swimming pool area
the staff were all wonderful and friendly, the original features and old world charm and the amazing location
Stayed in May 2023
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