Reviews of The Mallard Hotel
East Links Road, Gullane, EH31 2AF, United Kingdom
#6 of 11 hotels in Gullane
Guests' ChoiceReview score
Based on 325 hotel reviews
8.6Score breakdown
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Cleanliness
9.2
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Comfort
9.3
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Location
9.6
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Facilities
8.8
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Staff
9.4
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Value for money
8.2
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Free WiFi
9.6
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Reviewed: 2 January 2022
Pamela
United Kingdom21 reviews8.0“Nice hotel, great breakfast and friendly staff.”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The room could do with a second bedside cabinet and a full length mirror would be great.
Nice Room, very firm but very comfortable bed. Modern bathroom. Great breakfast. Friendly and helpful staff.
Stayed in January 2022
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Reviewed: 29 December 2021
Angela
Qatar56 reviews22 helpful votes8.0“Expensive b&b”- • Leisure trip
- • Couple
- • Double or Twin Room with View
- • Stayed 1 night
- • Submitted via mobile
The price. 7 star price for a 4 star room and sub parr breakfast. Took a huge effort to recieve communication to confirm we could do early check in as we were attending a wedding. Despite messaging through booking.com and calling and leaving a message on an answering machine. Check in was at 2.00pm and check out at 11am meant we actually got less than 24hrs for twice the price of a normal hotel room. For me saying covid has caused less staff so experiences are compromised. However you are still charging for a 7 star experience. Would not return.
Comfortable bed. Lovely view which we paid extra to have.
Stayed in December 2021
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Reviewed: 7 December 2021
Elizabeth
United Kingdom8 reviews9.0“good location for trips to other towns and Edinburgh!”- • Leisure trip
- • People with friends
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
nothing
comfortable and not to big and nice location
Stayed in December 2021
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Reviewed: 5 December 2021
Linda
United Kingdom3 reviews9.0“Comfortable stay with friendly attentive staff in a good setting. Great food.”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
No cocktails available in the bar
Excellent breakfast. Great bar and dinner. Good parking.comfortable rooms.
Stayed in December 2021
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Reviewed: 28 November 2021
Carrie
United Kingdom3 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
We received a warm welcome and an early check in to our room.
Stayed in November 2021
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Reviewed: 14 November 2021
Arlene
United Kingdom16 reviews8.0“last minute booking. overall no complaints.”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Room was quite small
location
Stayed in November 2021
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Reviewed: 8 November 2021
James
United Kingdom12 reviews9.0“Great room, lovely staff, superb breakfast, nice log fire in bar, and the perfect location.”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Room was lovely, breakfast was superb, nice log fire in bar area and staff were very friendly and helpful.
Stayed in November 2021
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Reviewed: 6 November 2021
Jane
United Kingdom9 reviews10“beautiful”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
nothing
everythjng
Stayed in October 2021
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Reviewed: 31 October 2021
Nicholas
United Kingdom2 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Excellent, great situation,
Stayed in October 2021
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Reviewed: 12 October 2021
Darren
United Kingdom7 reviews2 helpful votes10“Golf trip”- • Leisure trip
- • People with friends
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
The rooms are superb with loads of space. Just recently refurbed at a very high standard. Breakfast is unreal. All round great stay and perfect for golf location over looking Gullane GC.
Stayed in October 2021
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Reviewed: 9 October 2021
Sophie
United Kingdom3 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Staff were excellent, lovely newly decorated hotel and good location. Evening meal was hit and miss. Some dishes were great value others not so. Steak and burger same price! Steak was fab but burger not worth £16. The £12 cheeseboard had a tiny amount of cheese a few oatcakes and a tiny bit if quince jelly. I would review the cheeseboard portions! On the whole a nice stay though.
Stayed in October 2021
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Reviewed: 6 October 2021
Juliahannington
United Kingdom27 reviews2 helpful votes10“Great location will definitely go back if in the area”- • Business trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Kitchen smells came into bathroom through extractor
Breakfast was excellent
Stayed in October 2021
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Reviewed: 7 May 2024
Tony
United Kingdom18 reviews7.0“A nice hotel with friendly staff. For the price (£250/ night) would have expected more facilities”- • Leisure trip
- • Couple
- • Double or Twin Room with View
- • Stayed 3 nights
- • Submitted via mobile
Facilities basic for the price paid. Reception limited time, had to go into busy bar/ restaurant for things for room. No phone in room to call anyone, limited storage in room, no lift for heavy cases.
Clean room,friendly staff, food very good
Stayed in May 2024
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Reviewed: 2 April 2024
Robert
United Kingdom5 reviews6.0Pleasant- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Location. Breakfast. Ambience
Stayed in April 2024
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Reviewed: 8 March 2024
Eleanor
Jersey56 reviews4 helpful votes7.0Good- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Friendly welcome
Stayed in March 2024
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Reviewed: 17 December 2023
Glenn
United Kingdom34 reviews1 helpful vote7.0“Decent value for price, comfortable accommodation.”- • Business trip
- • Group
- • Double or Twin Room with View
- • Stayed 2 nights
Difficult to get very hot water in room sink. Dog friendly room is fairly basic but make sup for that being warm and clean. Only one bedside table. Not keen on breakfast / dinner options. Average quality only. Some items not good at all. But need to bear in mind its a 3 star, so should not expect too much. No full length mirror or decent mirror for applying makeup which was problematic for someone short sighted and the lighting was limited.
Warm in room, clean, and staff were welcoming, so comfortable in winter. Good shower, and parking is easy. Good size room and adjustable heating. Bed was comfortable as were pillows. Helpful staff were very pleasant in all areas.
Stayed in December 2023
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Reviewed: 20 November 2023
Jane
United Kingdom24 reviews1 helpful vote5.0“We needed a bed for the night in Gullane , it was clean and in good location just far too expensive for a very basic hot”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
The notes when we arrived said how friendly it was and how they liked to get to know their customers, thought the guy who checked us in very unfriendly The walls are pretty thin , can hear people speaking through the rooms No fruit at breakfast unless took menu choice , but only allowed one thing off the menu Filter coffee that was lukewarm , no other coffee offered We paid £200 for one night , it definitely wasn’t worth that amount , more like a £100 hotel but there wasn’t much choice so must be supply and demand in Gullane
Great location
Stayed in November 2023
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Reviewed: 1 November 2023
Alan
United Kingdom9 reviews3 helpful votes7.0“A lovely location, lovely staff and bar area but let down with our dining experience due to the surroundings.”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
The ambience in the dining area with the leaf wallpaper wasn’t what we expected, it felt more like a cafeteria which was a shame as we were celebrating an anniversary. The paintwork in the double bedroom we were given could have done with a freshen up, slightly over priced room for what it was.
Location and staff were lovely.
Stayed in October 2023
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Reviewed: 13 October 2023
Laure
United Kingdom36 reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Couple
- • Double or Twin Room - Disability Access
- • Stayed 1 night
- • Submitted via mobile
We couldn’t check in at 2pm when the check in was 3 pm . Anyway that is the procedure I by mistake book the disable room and asked to change even to pay more to get a room with a bath but it was not possible but when I checked on booking.com or the hotel web site there was rooms 🤔Anyway I didn’t want to be upset or make any issues it was my fault that I booked the wrong room that is the Only room on the ground floor next to the door for the staff that they kept going back and forth during the evening and we could hear our door keep clashing which a quite scary at times. I just wish someone would have checked with me before if I was ok with that room when I booked.
Great location
Stayed in October 2023
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Reviewed: 8 October 2023
Neill
United Kingdom3 reviews7.0“Great location for golfers but not a gastronomic experience.”- • Leisure trip
- • People with friends
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
I have stayed previously at the Watchman on 15-17th Sept 2021 and that menu & dining experience, quality of the food has deteriorated since my last visit which was disappointing.
Location & rooms were good.
Stayed in October 2023
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Reviewed: 1 October 2023
Bill
United Kingdom6 reviews5.0Passable- • Leisure trip
- • Couple
- • Double or Twin Room with View
- • Stayed 1 night
Extremely expensive for quality of room. TV not working correctly / at all, damage to plinth on which sink sat and, for cost and what we paid, very dated and in need of an update.
Staff and location
Stayed in September 2023
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Reviewed: 21 September 2023
Paul
United Kingdom14 reviews6.0“Disappointed”- • Leisure trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Room small, poor decor, poor in general, vastly over priced
Location
Stayed in September 2023
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Reviewed: 9 July 2023
Mary
Ireland37 reviews1 helpful vote7.0“Unique location and family friendly”- • Leisure trip
- • Couple
- • Double or Twin Room with View
- • Stayed 1 night
- • Submitted via mobile
Great location and the staff were very friendly
Stayed in July 2023
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Reviewed: 11 June 2023
Rolfe
United Kingdom1 review7.0Good- • Business trip
- • Solo traveller
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Dinner and rooms are cramped
Location and breakfast
Stayed in June 2023
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Reviewed: 26 May 2023
Darren
United Kingdom4 reviews7.0“A nice stay, but the cost of the room was excessive.”- • Business trip
- • Solo traveller
- • Double or Twin Room with View
- • Stayed 1 night
Toilet hadn't been flushed when I arrived at the room. The room was fine & nothing to complain about, however it was a decent room above a pub. Nothing more & nothing less. £230 per night was way more than it was worth in my opinion, although I guess the price is driven by demand, not how good the facilities are.
Breakfast was very nice. Location is amazing, walking distance to Gullane GC.
Stayed in May 2023
