Reviews of The Wellington Arms 4 stars
Basingstoke Road, Heckfield, RG27 0AS, United Kingdom
#1 of 1 hotels in Heckfield
Guests' ChoiceReview score
Based on 744 hotel reviews
9.1Score breakdown
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Cleanliness
9.5
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Comfort
9.5
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Location
9.0
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Facilities
9.3
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Staff
9.5
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Value for money
9.1
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Free WiFi
8.3
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Reviewed: 17 May 2024
Samantha
United Kingdom3 reviews1 helpful vote10“Excellent stay”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The staff were really helpful and attentive. Even making sure we got the wedding guests rate breakfast was amazing
Stayed in May 2024
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Reviewed: 17 May 2024
Phil
United Kingdom1 review9.0“Great location, perfect for my business trip to reading”- • Business trip
- • Group
- • Standard Double Room
- • Stayed 1 night
n/a
staff very friendly which made the stay welcoming
Stayed in May 2024
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Reviewed: 16 May 2024
Simon
United Kingdom19 reviews8.0“I’m biased as I’ve been here nearly 500 times as it was my local a number of years ago. It has improved enormously.”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
It didn’t worry me but it’s right on the A33 and the traffic can be heard.
The room was very comfortable good looking and clean. The breakfast was very good. The evening meal was good but not a menu that excited me.
Stayed in May 2024
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Reviewed: 16 May 2024
Simon
United Kingdom5 reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The room was a little warm. However there was a fan supplied, so soon cooled when switched on.
Clean, comfortable room with a huge comfy bed. The food was excellent and the staff were very welcoming. Will definitely be back and highly recommend.
Stayed in May 2024
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Reviewed: 13 May 2024
Justine
United Kingdom12 reviews10“Excellent all round, hard to fault”- • Business trip
- • Solo traveller
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Attention to detail. Supplied Nespresso coffee machine
Stayed in April 2024
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Reviewed: 8 May 2024
Gareth
United Kingdom22 reviews9.0“Very good”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
These guys know how to do it! Rooms have great little touches. Breakfast is fantastic
Stayed in May 2024
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Reviewed: 5 May 2024
Caroline
United Kingdom5 reviews9.0Superb- • Business trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Stayed in May 2024
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Reviewed: 1 May 2024
Emma
United Kingdom4 reviews1 helpful vote9.0“Great place to stay.”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
No negatives.
The rooms are clean and comfortable with good amenities including robes and nice toiletries. Plenty of parking. Staff helpful and friendly. Yummy breakfast.
Stayed in April 2024
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Reviewed: 30 April 2024
Joanna
United Kingdom7 reviews10“Lovely friendly staff, great food and fab room”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
N/a
Great location, super friendly staff and the room was spacious, comfortable, decorated lovely and had everything we needed.
Stayed in April 2024
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Reviewed: 29 April 2024
Brian
United Kingdom5 reviews10“Excellent stay and service”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Ease and convenience
Stayed in April 2024
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Reviewed: 28 April 2024
Jane
United Kingdom23 reviews1 helpful vote9.0“Nice pub meal and overnight stay in a modern room”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
My husband thought the bed was a little on the hard side, although I liked it. guess that’s down to personal preference.
Attention to detail in the rooms. Bathrooms lovely and modern, hot powerful shower, lovely toiletries, robes. And in the room, nespresso machine, ice bucket, fluffy pillows.
Stayed in April 2024
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Reviewed: 25 April 2024
Suzanne
United Kingdom12 reviews10“Really enjoyed my stay....wish I could have stayed longer!”- • Business trip
- • Solo traveller
- • Family Room
- • Stayed 1 night
- • Submitted via mobile
Due to being on the front there was noise from the lorries passing, but I had my ear plugs anyway, so popped them in and slept like a baby as the bed was just so so comfy!
Attention to detail, quality of decor, furniture, etc. Fabulous atmosphere. Dinner and breakfast scrumptious!
Stayed in April 2024
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Reviewed: 25 April 2024
Pleavin
United Kingdom1 review9.0“A lovely place for a short stay if you are in need of restoration and relaxation!”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
The bed was quite uncomfortable, as the sheets felt almost like plastic and the pillows were extremely hard. However, it was not so extreme that I could not rest, it was just dissapointing compared to the rest of the service.
The staff were incredible, being extremely welcoming and accomodating. Also, when I entered the room, they had made great effort to produce a welcoming and relaxing atmosphere. This was through classical music, refreshments and a gorgeous scented diffuser.
Stayed in April 2024
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Reviewed: 24 April 2024
Kerrie
South Africa8 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The food is amazing!!!!
Stayed in April 2024
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Reviewed: 22 April 2024
Phil
United Kingdom8 reviews10“Exceptional facilities!”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 3 nights
Noting I can think of.
I have stayed at this location a couple of time and each time was exceptional! The rooms are spacious and comfortable. The attention to detail and décor are excellent. The bathroom is spacious with an great shower and toiletries.
Stayed in April 2024
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Reviewed: 18 April 2024
Flynn
United Kingdom1 review9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
N/a
Staff very helpful and could check in early which was really appreciated. Good breakfast and nice comfortable room.
Stayed in April 2024
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Reviewed: 17 April 2024
James
United Kingdom5 reviews10“Will return again.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Traffic noise from main road. Obviously not much can be done about that, but the hotel receptionist was very accommodating and moved us to the rear of the building. Where we had stayed before
Hotel is located near to loads of local sites/walking areas. Kitchen and waiting staff were bubbly and friendly at breakfast.
Stayed in April 2024
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Reviewed: 17 April 2024
Duncan
United Kingdom1 review9.0Superb- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Our one and only very minor complaint is about the breakfasts. Whilst there was an extensive and no doubt excellent menu for cooked breakfast for those wishing to eat a continental breakfast the choice was limited. The freshly prepared melon and pineapple were only available for two days, as were the croissants. Cereals were limited in choice and not particularly good quality. In no way did this limited breakfast spoil our stay and we would willingly stay at this hotel again.
Lovely quiet ground floor room. Copious amounts of hot water. Large walk in shower. Responsive and friendly staff. Comfortable beds .Very minor issues dealt with quickly - missing bulb, shower mat. Brilliant evening meals in traditional setting - food excellent. Good. Particularly liked waking up to birds amongst trees despite being near a very busy road. Lovely grounds with outdoor eating areas and dog friendly. Overall a really lovely hotel which we would willingly use again.
Stayed in April 2024
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Reviewed: 16 April 2024
Scott
United Kingdom1 review10“Extremely comfortable, home from home.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Having to leave.
Exceptionally clean, lovely little touches in the room, food and staff were excellent
Stayed in April 2024
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Reviewed: 14 April 2024
Michael
United Kingdom11 reviews9.0“Overall a very nice place”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
I could hear the next room occupants talking and the tv.
It was very comfortable
Stayed in April 2024
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Reviewed: 13 April 2024
Aubrey
United Kingdom3 reviews9.0“Great service and food was delicious”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Clean
Nice room Peaceful
Stayed in April 2024
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Reviewed: 10 April 2024
Lara
United Kingdom20 reviews10“Excellent stay, very high quality for exceptional value”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
I had to really think to nit pick here but the soundproofing between rooms isn't great and the window could have had better soundproofing and a blackout blind.
Fabulous room, far exceeded my expectation for a pub with rooms! Lovely big bed, quality bed linin, plush shower room and Espa products.
Stayed in April 2024
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Reviewed: 8 April 2024
Tom
United Kingdom1 review9.0“Excellent lodgings in Historic Hampshire”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
No live music 🎶
The room numbers
Stayed in March 2024
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Reviewed: 3 April 2024
Robert
United Kingdom116 reviews7 helpful votes9.0“Weeks stop”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 7 nights
- • Submitted via mobile
Nothing really. Evening meals a bit expensive but quality was high.
Excellent quality of breakfast food.
Stayed in March 2024
