Nothing

Lovely hotel in quiet Grasmere, typical of the style of hotels for the area but lovely warm and comfortable.

Stayed in July 2023

Much better customer services. Better respond. A better guidance as to how to get to our room. Need to access toiletries easily. Fresh milk should be available on request. Restaurant services can be improved with quicker & better responses.

History & location

Stayed in August 2023

It would have been helpful to have more hotel information in the rooms eg about the swimming pool facilities. The food was standard hotel fare and not very adventurous.

Nice reception area, restaurant and bar. The staff were very efficient particularly in the bar. Lovely garden to sit in when sunny. Very comfortable room.

Stayed in August 2023

The breakfast and evening meal was very good.staff was very helpful and friendly and the bat staff was good also.

Stayed in August 2023

The bed and mattress were very uncomfortable and could not sleep at all. For the price I paid for a 4 stars hotel, I expected top quality.

Ambience Restaurant

Stayed in July 2023

Location was excellent with car parking, staff were friendly and very helpful. Breakfast was first class and the room was comfortable.

Stayed in August 2023

Breakfast was terrific - wholesome, fresh and generous provided by excellent staff. Room was clean and well supplied. Pool, jacuzzi and sauna were perfect. Plenty of parking space.

Stayed in August 2023

Furniture and carpets require changing bedroom was great and location good good good

Stayed in July 2023

Breakfast was very very slow and the area used for cereal,toast,fruit etc was tiny for the amount of guests having breakfast.

Location

Stayed in July 2023

Last-minute availability

Stayed in June 2023

Evening meal menu was not very inspiring

Excellent breakfast

Stayed in July 2023

The only thing I would say is I really hope the spa comes back as the hotel has stunning grounds and good potential for even more. Also I’m an afternoon tea lover and would be lovely to indulge on that overlooking the gardens on a rainy afternoon!

My husband and I just came from a 3 night stay( initially would have been 4 nights but because my son was Ill we delayed 1 day. We contacted the hotel to let them know and Max checked us so when we arrived the next day we could go straight to our room. Being away from home with a small child always give us some anxiety and I have to day we felt very at home and very well looked after by all the staff specially Max, Sam and all the restaurant staff. The food was amazing, the room was comfortable we had good sleep and the grounds and views are stunning. We are certainly coming back to the hotel. It was also very central to all the all the things we did. We walked to dove cottage, we’ve done a stunning circular walk around the lake and drove no more than 30 mins to visit Hill Top Farm and the world of Peter Rabbit in Ambleside. Thank you for a lovely staycation.

Stayed in July 2023

When I pick a "Spa Hotel" I expect the water to be warm. I thought with such a lovely outlook it would be bustling with people but to my surprise there was only one other person reading on a lounger. Well the temperature of the water was "baltic" and if I had wanted to go wild swimming I would have gone to a local river. So maybe that was why we were the only ones in the pool. To add to this my husband took a drink from the water dispenser and thought it tasted a bit off. He didn't have his glasses on but when I looked at it, it was green with algea. Very noticeably. Needless to say we didn't go back the following day. Advised management of algea.Very disappointing.

Lovely location. Free parking. Warm comfortable room. Decent breakfast.

Stayed in July 2023

The dining room tables are rather small and too close together

Felt very established and well refurbished.

Stayed in July 2023

Swimming pool could have been warmer. Dinner was underwhelming. One small fillet of sea bream was a very poor, expensive main dish. Vegetable and potatoes were extra! Very sad watercress served and coleslaw sour tasting. Commented to waitress but no come back!

Room was "cosy" as expected...not huge but sufficient with all facilities. Breakfast was good. Swimming pool good as no one else in! Parking good. Excellent location in centre of Grasmere. Very quiet

Stayed in July 2023

Nothing

The way the property has been preserved in exactly the condition it was when Wordsworth and his family lived there.

Stayed in July 2023

Decoration requires updating We stayed in a suite but not what we expected. No view windows in eaves. Bathroom quite shabby one of the towels had obviously been used before and folded to look unused. Jacuzzi in spa not working but no notice to inform guests

Location

Stayed in July 2023

Bit tired in some public places, but room 7 was lovely

Stunning location

Stayed in July 2023

We wanted Pepsi max from the bar one night, it wasn’t available. We could only get small bottles of Diet Coke. Also the range of beers was very limited, I don’t recollect any “real ales” nor any local beers.

Breakfast was Ok. The staff weren’t exactly engaging - polite but not friendly. The food was reasonably well cooked, but the eggs, fried or poached were variable in quality. There was also adequate but less choice of cereals etc than at Stone Cross Manor, Kendal that was a lot cheaper and we had stayed the two days before.

Stayed in July 2023

One single room was exceptionally hot in bathroom-used air con, fan & ceiling fan. Water pressure was low in taps & toilet.

Location was fab - food excellent- staff friendly- beautiful surroundings.

Stayed in July 2023

I cannot think of anything we did not like.

We were allocated a room at the front of the hotel with a view over the village. The room was large and well furnished with a huge bed. Breakfasts were enjoyable. There was a good variety of cooked dishes available. The Cumbrian breakfast and the smoked haddock with porched eggs were particularly nice. We stayed for seven nights and on three occasions we dined at the hotel in the evening, again, a varied choice of dishes all of which we enjoyed. Since the Covid pandemic other hotels we have stayed at have suffered from lack of staff. Not so the Wordsworth. The reception, room service and particularly the restaurant were well served by friendly, professional and helpful staff. We liked the fact that when you go down to breakfast room service are informed and your room is sorted whilst you dine. The hotel is located in the centre of Grasmere. We will definitely stay at the Wordsworth again.

Stayed in July 2023

Overall great stay with facilities that matched what we were looking for. Food was good and staff where excellent.

Stayed in July 2023

Height of bath, difficult to access at 5”1, due to height, and small entry gap between sink and fixed shower screen. When raised at reception was advised they had done nothing wrong, if we wanted a walk in shower, we should have requested one! Not very helpful

Location Restaurant food and staff all excellent Calm atmosphere, very relaxing

Stayed in July 2023

One point, no hotel information was provided on arrival, only the room number

Stayed in June 2023

Nothing really

Main dishes a good choice on offer. Perhaps a bit more interesting fruit selection on the buffet.

Stayed in July 2023