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Reviews of The Black Horse Inn 4 stars

Pilgrims Way, Thurnham, Nr Maidstone, Maidstone, ME14 3LD, United Kingdom

#3 of 13 hotels in Maidstone

Guests' Choice

Review score

Based on 1675 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 12 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything, staff , room, food excellent

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Comfortable with a lovely atmosphere
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    Nothing really

    I liked the set up of the rooms it would be lovely for a family holiday. I unfortunately was just stopping over for a night on a work trip. The Restaurant with the accommodation was lovely and the food was delicious.

    Stayed in April 2024

  • Reviewed: 8 May 2024

    9.0
    Nice place
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The place is nice and has a good restaurant…..

    Stayed in March 2024

  • Reviewed: 6 May 2024

    10
    Fantastic perfect stayed for husband’s Birthday.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Characteristics quirky the chalet rooms were brilliant.Right next door to the Inn .Brilliant place

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Perfect work stay, with great food!
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Room, restaurant and facilities were great!

    Stayed in April 2024

  • Reviewed: 6 May 2024

    10
    Excellent find, will definitely stay again.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I liked everything, but accessibility might be a challenge for some because of the hills. Vehicle access is via narrow lanes, which may be a challenge for some.

    It’s a proper old pub, nicely finished with authentic touches. Service is good, and the food is good and reasonably priced. The accommodation area is unique and very peaceful.. chalets are formed in blocks on a hillside. Parking is plentiful and they have electric vehicle charging. The chalets are spotlessly clean and a very nice touch was the kit box for our dog, with some treats, blankets and a microfibres towel/coat. If you want a stop enroute to the channel crossing or a weekend walking around the Kent countryside, then this is a perfect spot.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    10
    Gorgeous country pub, beautiful wooden chalets with everything you need! Very quiet and perfect for a good night’s sleep
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower head in the bluebell room… due to the great water pressure… needs tightening… It sprayed all over the ceiling and room! 😳🤣

    Fabulous location, the welcome was first class, accommodation wonderful and the staff and food just lovely! A real gem! 😄

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Good stay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was a very steep hill to the accommodation. There are some rooms at the top of the hill.

    Staff were all friendly. Comfortable room. Good breakfast.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Would recommend.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Easy to book in. Helpful staff. Good housekeeping.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Excellent experiance for food/drink. If we returned we'd ensure a top level room!
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night

    Cardiac Hill .. the room we booked was at the bottom of a horrendous hill. We were not aware of this beforehand and the adverts say 'all on one level'. One of us has breathing difficulties it was a real problem, however we managed it by driving up/down each time - not really ideal as the top parking area was packed on a Sunday. We booked a family room (best price on Booking.com) but the TV was setup for the 2 bunk beds and couldn't be watched from the double bed.

    Staff and food were EXCELLENT! th eteam run like a well oiled machine and are extremely friendly & polite yet remaining efficient. The heating in the room worked well.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    We enjoyed our stay at Black Horse Inn and would recommend it to others.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Please update your information in Guest information file in rooms from old NHS direct number, as a contact for access to non emergency medical advise to current UK wide; 111 service!

    Excellent evening meal & good breakfast.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Great place to stay to break a long journey from the continent.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Evening dinner prices are steep! Bathroom towels had not been changed by the domestic staff, I informed the reception.

    We are familiar with the Inn and like its quirky setup. The room was just that .. roomy, and well laid out. Breakfast was fine but dinner was a bit expensive. The bar and dining areas are a warren of cosy spaces. A very nice place to stay.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    E everything

    Stayed in February 2024

  • Reviewed: 21 April 2024

    9.0
    Comfortable and homely with lovely food and drink, the staff were very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    My bed was noisy, turning over, almost like the frame needed tightening. We had buttercup. The curtains let in quite a lot of light. Lining them would be useful

    Breakfast and dinner very good. The room was very clean and warmed up quickly

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family (Max 2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The room was spacious and welcoming, the staff are very friendly.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Very good value for money
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Very good. Friendly staff. Excellent breakfast.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    In a lovely location with fantastic views, rooms are a really good size and are comfortable. Bed was really comfy, we slept very well. Breakfast was delicious! Staff were helpful and friendly at all times, made us feel welcome.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Hidden gem.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Took a bit of finding, definitely need to consult the Black Horse directions don't rely solely on the sat nav

    Pub was great, great selection of beers, locals friendly, staff fantastic, food excellent, great stopover for tunnel or ferry, great places to visit.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Peaceful relaxing and memorable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Quiet with excellent eating.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Was abit far away from where we needed to be. Loads of road works about which taxi driver wasn't aware of so cost more money but that out of your control

    Amazing stay we even extended our stay for couple more nights

    Stayed in February 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The food in restaurant was really good.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Super family and dog friendly accommodation. Clean and well thought out
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Great for a few nights

    Great for access to Europe, we had a nice before the tunnel departure. Super friendly staff and well thought out accommodation.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    brilliant !!!!!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    shower room very poorly constructed

    room was so cosy and warm parked car outside room breakfast fantastic look round secret castle at the top of the hill

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family (Max 2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Quality clean rooms. Lovely pub. Ideal location for Leeds castle.

    Stayed in April 2024

Showing 1 – 25

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