Reviews of The Craighaar Hotel 4 stars
Waterton Road, Bankhead, Aberdeen, AB21 9HS, United Kingdom
#22 of 42 hotels in Aberdeen
Guests' ChoiceReview score
Based on 860 hotel reviews
8.1Score breakdown
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Cleanliness
8.6
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Comfort
8.4
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Location
8.9
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Facilities
8.2
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Staff
9.2
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Value for money
8.2
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Free WiFi
8.1
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Reviewed: 17 May 2024
Kerry
United Kingdom4 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
On arrival we were advised that check out would not be 12 noon as advertised but would be 10.30am, just because the act at P&J Live had booked an extra night. No messages before hand to advise us of this change, poor communication from hotel. No offer of slight compensation either. Bed was uncomfortable, and you could feel the join in the base. Worse nights sleep we have had.
Great location for the P & J Live. Staff were friendly and welcoming. Room was clean.
Stayed in May 2024
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Reviewed: 17 May 2024
Diane
United Kingdom2 reviews8.0“Great night away - staff were amazing and very friendly”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The bathroom floor - made me dizzy - too small a space for that many small squares
Access to P&J live Bar was great and the weather allowed us to sit outside in the afternoon
Stayed in May 2024
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Reviewed: 17 May 2024
John
United Kingdom2 reviews7.0“good location for pj live, good breakfast”- • Leisure trip
- • Couple
- • Gallery Suite
- • Stayed 1 night
The severe lack of parking for hotel staying guests, the hotel could do with an overhall, decor, seats etc all showing its age/wear, bar prices were different 3 times for the same drinks
BREAKFAST
Stayed in May 2024
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Reviewed: 11 May 2024
Anh
United Kingdom12 reviews9.0Superb- • Business trip
- • Group
- • Standard Double Room
- • Stayed 1 night
Travelled up for work, nice clean room.
Stayed in April 2024
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Reviewed: 6 May 2024
Paul
United Kingdom5 reviews9.0“Good value”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
Nothing to add
Nice staff, good room
Stayed in May 2024
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Reviewed: 4 May 2024
Mike
United Kingdom27 reviews2 helpful votes7.0Good- • Business trip
- • Solo traveller
- • Gallery Suite
- • Stayed 1 night
- • Submitted via mobile
A little dated. Not the easiest of places to navigate to. Breakfast wasn't the greatest.
Location a few minutes walk from the airport. Not on the airport but close enough to make sense staying there. Staff were great. Food on an evening was good. Not ridiculously expensive.
Stayed in February 2024
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Reviewed: 4 May 2024
Margaret
United Kingdom14 reviews9.0“Excellent value”- • Leisure trip
- • Family with young children
- • Executive Double Room
- • Stayed 1 night
- • Submitted via mobile
Rooms slightly dated and sadly the cooked breakfast wasn’t to the same standards as our evening meal.
Staff were excellent and the evening meal was top class. So handy for the P&J Live and excellent value for money.
Stayed in May 2024
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Reviewed: 3 May 2024
Mark
United Kingdom3 reviews9.0Superb- • Leisure trip
- • People with friends
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Close to P&J
Stayed in May 2024
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Reviewed: 3 May 2024
Darren
United Kingdom11 reviews8.0“Good value for money”- • Leisure trip
- • People with friends
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Rooms are a bit dated
Great location for P&J arena, lovely food
Stayed in May 2024
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Reviewed: 26 April 2024
Kevin
United Kingdom7 reviews9.0Superb- • Leisure trip
- • Couple
- • Gallery Suite
- • Stayed 1 night
- • Submitted via mobile
I have absolutely nothing bad to say about this lovely wee hotel tucked away in a lovely location in Aberdeen.
The Hotel was absolutely spotless and ideally placed for our function at the P & J Live which we took only a few minutes to walk to along a lovely path to the venue.
Stayed in April 2024
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Reviewed: 22 April 2024
Gordon
United Kingdom8 reviews9.0Superb- • Business trip
- • Group
- • Gallery Suite
- • Stayed 2 nights
Arrival, service & food
Stayed in April 2024
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Reviewed: 22 April 2024
Iain
United Kingdom17 reviews1 helpful vote7.0“An excellent venue to stay whilst working at P&J Live.”- • Business trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 2 nights
I had a problem with breakfast, but it was dealt with well.
Stayed in April 2024
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Reviewed: 17 April 2024
Jeanette
United Kingdom28 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Executive Double Room
- • Stayed 1 night
- • Submitted via mobile
Stayed before, just love it.
Stayed in April 2024
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Reviewed: 15 April 2024
Gregory
United States9 reviews8.0“Perfect for an over night stop, everything you could need on site.”- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 1 night
The beds were good, but very firm. The shower was a little tight.
Nice Hotel, everything you could needed in an easy to reach quite location.
Stayed in April 2024
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Reviewed: 8 April 2024
Paul
United Kingdom5 reviews7.0“Good value for money”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Uncomfortable bed
Nice warm room
Stayed in April 2024
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Reviewed: 2 April 2024
Kenneth
United Kingdom11 reviews8.0“Good place to stay for the P&J event centre”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 2 nights
Nothing to do with the hotel ; how much a taxi cost to get into town.
a comfortable room and good food for dinner and breakfast. Super helpful staff.
Stayed in February 2024
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Reviewed: 14 March 2024
Poonam
United Kingdom8 reviews8.0“Charming place with lovely staff and a chef who cooks some great dishes!”- • Business trip
- • Solo traveller
- • Gallery Suite
- • Stayed 3 nights
- • Submitted via mobile
Hallway carpet towards rooms needs to be changed.
Lovely food. Chilled vibe in the restaurant. Staff are so attentive and friendly. Shower head large - amazing to ‘rain’ away the tiredness. Great location to attend P&J Live arena for conference. Its quaintness has a charm about it.
Stayed in March 2024
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Reviewed: 25 February 2024
Anastasia
United Kingdom12 reviews3 helpful votes9.0“Great stay for a business traveler”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
this stuff was very helpful and welcoming. I really liked the room, it was comfortable.
Stayed in February 2024
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Reviewed: 21 February 2024
Neil
United Kingdom51 reviews5 helpful votes8.0“A great place to stay for the P&J Arena.”- • Leisure trip
- • Couple
- • Gallery Suite
- • Stayed 1 night
The heating was turned down in the bedroom when we arrived, so a bit cold. The mezzanine bed area heated quite quickly, but the lower living area took some time to warm up. The continental breakfast choice was quite limited. No meat or cheese.
The reception staff were great. We stayed in a suite. It was a good size, with a comfortable bed on a mezzanine floor. Nice seeting area with a a settee and a desk. The cooked breakfast choice was good. I had the full breakfast, and my wife the smoked fish. Both excellent. Decent coffee too. There is a cozy bar, with a welcoming fire. The drink prices are quite reasonable by hotel standards. Idea position to go the the P&J Arena.
Stayed in February 2024
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Reviewed: 18 February 2024
Lynn
United Kingdom2 reviews8.0“Ideal for a one night stay if attending an event at P & J. Excellent staff and food was exceptional.”- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 1 night
The mattress on the bed was a bit squeaky and too firm.
The hotel was perfect for a one night stay. Staff were very friendly and helpful. Good was excellent and great location just a short distance from P & J live arena where we were attending an event.
Stayed in February 2024
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Reviewed: 18 February 2024
Mark
United Kingdom48 reviews5 helpful votes8.0“A very comfortable stay.”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Drinks had to be paid for straight away at dinner. Probably a good reason, but don’t see why when it was just orange juice.
Room well equipped and surprised to find it was a suite with separate lounge area with its own TV. Smart TV with Prime and Netflix available. Dinner was fine: cod with crayfish sauce that had whole crayfish tails in it. Bed very comfortable. Very quiet during the night. Buffet breakfast as we had an early start. Good choice and very tasty.
Stayed in February 2024
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Reviewed: 17 February 2024
Ljh22
United Kingdom45 reviews2 helpful votes8.0“Excellent location for events at the P&J lovely friendly staff food delicious. We will be back”- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 1 night
- • Submitted via mobile
The cold corridor heading along to our bedroom .
Lovely friendly staff in reception & restaurant. Food was delightful and bonus for lovely served at our table a cooked breakfast. Beats buffet breakfast every time,
Stayed in February 2024
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Reviewed: 17 February 2024
Rachel
United Kingdom3 reviews8.0“New bed needed apart from that a delightful stay thank you.”- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 3 nights
- • Submitted via mobile
The bed it looked broken and was uncomfortable.
The bar is very Scottish and comfortable. The food on friday and Saturday was extremely delicious, not so good Sunday breakfast. The staff were excellent Liza, young barman Friday night, the receptionist and manager couldn’t do enough for us. Thank you all for making our stay so welcoming.
Stayed in February 2024
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Reviewed: 15 February 2024
Adrian
United Kingdom1 review9.0Superb- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
Staff were very helpful generally, and in particular when I ran into problems with my car just as I was heading to a funeral.
Stayed in February 2024
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