Reviews of Francis Hotel Bath 4 stars
Queen Square, Bath, BA1 2HH, United Kingdom
#24 of 42 hotels in Bath
Guests' ChoiceReview score
Based on 2942 hotel reviews
8.4Score breakdown
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Cleanliness
8.8
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Comfort
9.0
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Location
9.7
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Facilities
8.5
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Staff
9.2
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Value for money
7.7
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Free WiFi
8.7
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Reviewed: 26 April 2024
Michael
United Kingdom3 reviews9.0“Excellent place to stay, friendly staff. Great period decor”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Great location, close to everything.
Stayed in April 2024
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Reviewed: 26 April 2024
Moira
United Kingdom31 reviews5 helpful votes8.0“Very enjoyable and comfortable stay in elegant surroundings.”- • Leisure trip
- • People with friends
- • Classic Double Room
- • Stayed 3 nights
- • Submitted via mobile
The wardrobe space is taken up with mini fridge and hospitality tray, not leaving enough room for any full length garments, and very awkward. Breakfast is £19.50, which is just about ok if you want ‘the works’. It’s a very good spread. But if you only want a modest breakfast it’s far too much. Luckily very good cafe, open from 8am, with excellent croissants very close.
The location was perfect, easy walk to the Roman Baths and to a wonderful choice of interesting shops. Also close to Hop-on Hop-off bus stop. Loved the hotel’s classic elegant style. Top marks for fresh milk in the room fridge.
Stayed in April 2024
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Reviewed: 25 April 2024
Martin
United Kingdom9 reviews9.0Superb- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted via mobile
Beds need up dateting but ok
We live pretty near to bath and aways go in here for coffee when shopping. The opertunity came that we desied to stop very friendly and clean the bed was ok but need updating.the location is great for eveything an plenty of parking around it and a shot walk from the station good breakfast
Stayed in April 2024
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Reviewed: 25 April 2024
Julian
United Kingdom14 reviews8.0“An excellent hotel with good location”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
The restaurant is nicely decorated, super friendly staff. Whilst there was a good choice of starters the main course options were limited given the profile of the hotel
Location and friendly helpful staff
Stayed in April 2024
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Reviewed: 25 April 2024
Sarah
United Kingdom22 reviews8.0“Wonderful place for a group of walking friends to stay”- • Leisure trip
- • People with friends
- • Classic Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Lack of freshly cooked to order breakfast.
Very helpful staff Beautiful location Good facilities
Stayed in April 2024
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Reviewed: 23 April 2024
Paul
United Kingdom1 review7.0“Good but can do much better”- • Leisure trip
- • Solo traveller
- • Deluxe Double Room with City View
- • Stayed 5 nights
- • Submitted via mobile
The inadequate sized car park meant that spaces were all taken by around early to mid afternoon which means that using the hotel as a base for regional sightseeing ( which is what I was doing) simply does not work. In addition the overcooking of various breakfast items ( pastries, bacon ) was more than a little off putting
Location for touring bath itself
Stayed in April 2024
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Reviewed: 22 April 2024
Alison
United Kingdom17 reviews1 helpful vote8.0“We would definitely stay again but be aware of all the additional costs.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Staff were lovely. Carpark is an extra cost to take into consideration and there is a service charge on many things. We booked room only and stayed for breakfast on the first day. It was expensive and a service charge applied for a self service breakfast.
Lovely environment and very relaxed
Stayed in April 2024
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Reviewed: 22 April 2024
Michael
United Kingdom2 reviews8.0“Our stay was very comfortable, with the location perfect”- • Leisure trip
- • Couple
- • Classic Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Access in and out of bath. A grab rail would have been of help.
Breakfast met with my expectations
Stayed in April 2024
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Reviewed: 22 April 2024
Fiona
United Kingdom16 reviews9.0“Weekend in Bath , ideal place to stay .”- • Leisure trip
- • Family with young children
- • Classic Double Room with City View
- • Stayed 1 night
- • Submitted via mobile
Nothing
The Francis is a beautiful hotel , with its own car park and very close to the shops
Stayed in April 2024
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Reviewed: 18 April 2024
Ian
United Kingdom4 reviews9.0Superb- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted via mobile
Excellent staff on the reception and the breakfasts were excellent
Stayed in March 2024
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Reviewed: 18 April 2024
Nigel
United Kingdom16 reviews2 helpful votes9.0“a lovely hotel in the very centre of Bath, the hotel is gorgeous, will 100% stay again”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
not enough tea bags or coffee available in the room my wife couldn't use the shower as the shower only had an overhead drench shower head
Loved the location, perfect location to explore Bath city centre we had an room upgrade and it was a lovely room Staff ere all lovely, very helpful we will be back
Stayed in April 2024
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Reviewed: 17 April 2024
Sue
United Kingdom9 reviews9.0“Absolutely lovely.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Restaurant food.
Excellent rooms, great location, lovely staff.
Stayed in April 2024
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Reviewed: 16 April 2024
Graham
United Kingdom24 reviews2 helpful votes9.0“My wife was partially disabled by a recent knee operation and the staff were most kind and helpful.”- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 3 nights
Very little disappointed. We found the plumbing features in the shower a bit of a puzzle. Found out how to work the dual shower arrangement by accident.
On arrival problems with parking diversions handled extremely well by receptionist guiding guest round complex road works. The room was large and nicely furnished with a work desk and coffee table. Two easy chairs were included. The sash windows opened allowing for fresh air. Queens Square is tree lined and very pleasant, as is the architecture. The restaurant served a good breakfast and the lunch/dinners were well cooked and presented.
Stayed in April 2024
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Reviewed: 15 April 2024
Audra
United Kingdom25 reviews2 helpful votes9.0“Great weekend away with friends,recommend bath to everyone”- • Leisure trip
- • People with friends
- • Classic Double Room with City View
- • Stayed 2 nights
- • Submitted via mobile
Nothing really
Clean, lovely location and our room directly opposite the park
Stayed in April 2024
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Reviewed: 13 April 2024
Tristan
Guernsey9 reviews9.0“Classic, comfy stay”- • Leisure trip
- • Family with young children
- • Classic Twin Room
- • Stayed 1 night
- • Submitted via mobile
Parking
Beautiful old hotel and very friendly and helpful staff, amazing location for Baths attractions and the theatre
Stayed in March 2024
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Reviewed: 13 April 2024
Esmeralda
United Kingdom2 reviews9.0“it was good experience”- • Leisure trip
- • Family with young children
- • Superior Family Room
- • Stayed 1 night
extra additional charge for having an oat milk latte compare to tea or coffee. Also, sofa bed for my daughter had a very, very thin mattress that she could feel wooden structure of the sofa, as a result she did not have a good night getting up with aching back in the morning.
room was very spotless, fresh. location was excellent to reach any sightseeings walking distance. Breakfast was nice but I was surprised to be charged for oat milk latter vs to tea or just coffee.
Stayed in April 2024
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Reviewed: 11 April 2024
Ross
United Kingdom8 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Classic Twin Room
- • Stayed 1 night
- • Submitted via mobile
Amazing breakfast and Staff to match
Stayed in March 2024
-
Reviewed: 11 April 2024
Katja
United Kingdom5 reviews7.0“Perfect location slightly spoiled by roadworks”- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Extra charges for dog and parking were in my view excessive adding £100 to our bill. The amount taken on my credit card as security was still showing as pending on my credit card nearly a week later and should have been removed upon payment of final bill.
Perfect location. Lovely rooms
Stayed in April 2024
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Reviewed: 8 April 2024
Joanna
United Kingdom1 review8.0Very good- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 1 night
- • Submitted via mobile
The hotel is in the perfect location, right in the centre of Bath.
Stayed in March 2024
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Reviewed: 8 April 2024
June
Spain17 reviews9.0Superb- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
.nothing
Very central
Stayed in April 2024
-
Reviewed: 7 April 2024
Tom
United Kingdom5 reviews7.0Good- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted via mobile
Red hot
Clean and comfortable
Stayed in April 2024
-
Reviewed: 6 April 2024
Thornton-jones
United Kingdom2 reviews9.0“The perfect place to stay to enjoy Bath”- • Leisure trip
- • People with friends
- • Classic Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The breakfast staff
The location, the reception staff, the facilities
Stayed in April 2024
-
Reviewed: 5 April 2024
Ian
United Kingdom2 reviews9.0“Very good”- • Leisure trip
- • Family with young children
- • Superior Family Room
- • Stayed 3 nights
- • Submitted via mobile
Luke warm coffee
Regency Splendour Great Central Location
Stayed in April 2024
-
Reviewed: 5 April 2024
Albert
United Kingdom9 reviews9.0Superb- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted via mobile
Very pricey
Comfortable
Stayed in April 2024
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