Queen Square, Bath, BA1 2HH, United Kingdom
#25 of 42 hotels in Bath
Guests' ChoiceBased on 3030 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.7
Facilities
8.5
Staff
9.2
Value for money
7.8
Free WiFi
8.7
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End of dialog contentReviewed: 27 May 2024
Chris
United KingdomBit of a smell in bathroom. Water system?
Traditional hotel vibe. Good location.
Stayed in May 2024
Reviewed: 26 May 2024
Ian
KenyaThe bathroom was too small
Generally everything went well.
Stayed in May 2024
Reviewed: 26 May 2024
Paul
United KingdomBreakfast waiting staff could be a bit more attentive.
Good breakfast with all the options. Very helpful staff, nice bar area in the evenings.
Stayed in May 2024
Reviewed: 25 May 2024
Alan
United KingdomNothing to comment
We've stayed here many times but this was the best room and best visit so far.
Stayed in May 2024
Reviewed: 23 May 2024
Melanie
United KingdomDeco r
History
Stayed in May 2024
Reviewed: 21 May 2024
Jo
United KingdomRoom was quite dark, small window Service in lounge was slow, had to ask staff to get a coffee
Location, cleanliness
Stayed in May 2024
Reviewed: 20 May 2024
Cooper
United StatesThere were two things that were frustrating. First, the A/C keep turning off and the room would get warm, waking us up in the night. The staff troubleshooted but did not resolve the issue. Second, the king, was more like a queen bed - a British king, they called it, and the duvet wasn’t very wide. We are tall people and didn’t fit well in the bed. Both issues caused poor sleep.
Beautiful hotel with a rich past and history. Well-situated to important places to visit and on a very quiet street. Breakfast was wonderful with many choices.
Stayed in May 2024
Reviewed: 20 May 2024
Jayne
United KingdomBed too small, lack of head height in the bathroom, breakfast overpriced.
The hotel has a good ambiance
Stayed in May 2024
Reviewed: 19 May 2024
Robert
United KingdomDifficult to navigate the roads with all the roadworks. Not enough parking spaces for a hotel this size. Nearby public parking quite a trek with cases and luggage.
Excellent, very friendly hotel near to all attractions
Stayed in May 2024
Reviewed: 19 May 2024
Andrew
United KingdomNothing
Good location.
Stayed in May 2024
Reviewed: 18 May 2024
Suzanne
United KingdomNothing
Location
Stayed in April 2024
Reviewed: 18 May 2024
Jan
GermanySome of the staff were quite arrogant. Arrival at the hotel was confusing needs to be better signposted as to where you are allowed to stop to unload luggage
Food in restaurant was very good
Stayed in May 2024
Reviewed: 16 May 2024
Francis
United KingdomExcellent location, quite room at rear of hotel
Stayed in May 2024
Reviewed: 14 May 2024
Richard
United KingdomNo beer garden / outside leisure area. Our room was disappointing - very small and at the back of the hotel but described as “ Classic”. Bath room was smallest I’ve ever had in a hotel. Wash basin was cracked and there was a chip on the enamel bath.
Public rooms very good.
Stayed in May 2024
Reviewed: 13 May 2024
Samantha
United KingdomIt was a bit run down
Location
Stayed in May 2024
Reviewed: 13 May 2024
Cathy
United KingdomThe breakfast
I found the breakfast disappointing. The help yourself buffet need filling. No option to have eggs made fresh. Not greek yoghurt when it was labelled as greek yoghurt.
Stayed in May 2024
Reviewed: 13 May 2024
Catherine
United KingdomOne small complaint I would make is that the breakfast buffet ran out of various things and the staff (or the kitchen) were slow to replace them There were a number of things that weren't available for 5 or 10 minutes.
Lovely hotel near the centre of Bath, within walking distance of all historic sites and the river Avon.. Staff were very friendly and helpful. Breakfast buffet had a good selection of hot and cold food.
Stayed in May 2024
Reviewed: 13 May 2024
Jornt
NetherlandsThe rooms really aren't up to par with the rest of the hotel They are outdated and don't really match the ambiance of the hotel.
The hotel is very nice. The location is perfect and the fact that there is on-site parking helped us out a lot.
Stayed in May 2024
Reviewed: 13 May 2024
Dave
United KingdomThe floorboards creaking from the room above at 6:00 in the morning
Location was spot-on staff couldn't do more to help you
Stayed in May 2024
Reviewed: 12 May 2024
Candice
United StatesGreat location. Perfect for a visit to Bath. Stunning building. Clean and tidy. Lovely a good balance between modern comforts and historical beauty.
Stayed in May 2024
Reviewed: 11 May 2024
Jamie
United KingdomThe old style feel but modern facilities
Stayed in April 2024
Reviewed: 10 May 2024
John
United KingdomN/A
very pleased could not find fault thankyou
Stayed in April 2024
Reviewed: 7 May 2024
Frances
United StatesDid not like that windows do not open in some rooms, nor the bird poop and algae on the windows in the attic room we were first given. Also, the curtains in our room were ripped.
Loved the staff. Emily was so welcoming when we arrived. The bed was extremely comfortable.
Stayed in May 2024
Reviewed: 7 May 2024
Nathan
United KingdomWas an enjoyable stay, thank you :)
Helpful friendly staff, comfy bed, right in the heart of the city.
Stayed in May 2024
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