Queen Square, Bath, BA1 2HH, United Kingdom
#24 of 42 hotels in Bath
Guests' ChoiceBased on 3003 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.7
Facilities
8.5
Staff
9.2
Value for money
7.8
Free WiFi
8.7
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End of dialog contentReviewed: 13 May 2024
Samantha
United KingdomIt was a bit run down
Location
Stayed in May 2024
Reviewed: 13 May 2024
Cathy
United KingdomThe breakfast
I found the breakfast disappointing. The help yourself buffet need filling. No option to have eggs made fresh. Not greek yoghurt when it was labelled as greek yoghurt.
Stayed in May 2024
Reviewed: 13 May 2024
Catherine
United KingdomOne small complaint I would make is that the breakfast buffet ran out of various things and the staff (or the kitchen) were slow to replace them There were a number of things that weren't available for 5 or 10 minutes.
Lovely hotel near the centre of Bath, within walking distance of all historic sites and the river Avon.. Staff were very friendly and helpful. Breakfast buffet had a good selection of hot and cold food.
Stayed in May 2024
Reviewed: 13 May 2024
Jornt
NetherlandsThe rooms really aren't up to par with the rest of the hotel They are outdated and don't really match the ambiance of the hotel.
The hotel is very nice. The location is perfect and the fact that there is on-site parking helped us out a lot.
Stayed in May 2024
Reviewed: 13 May 2024
Dave
United KingdomThe floorboards creaking from the room above at 6:00 in the morning
Location was spot-on staff couldn't do more to help you
Stayed in May 2024
Reviewed: 12 May 2024
Candice
United StatesGreat location. Perfect for a visit to Bath. Stunning building. Clean and tidy. Lovely a good balance between modern comforts and historical beauty.
Stayed in May 2024
Reviewed: 11 May 2024
Jamie
United KingdomThe old style feel but modern facilities
Stayed in April 2024
Reviewed: 10 May 2024
John
United KingdomN/A
very pleased could not find fault thankyou
Stayed in April 2024
Reviewed: 7 May 2024
Frances
United StatesDid not like that windows do not open in some rooms, nor the bird poop and algae on the windows in the attic room we were first given. Also, the curtains in our room were ripped.
Loved the staff. Emily was so welcoming when we arrived. The bed was extremely comfortable.
Stayed in May 2024
Reviewed: 7 May 2024
Nathan
United KingdomWas an enjoyable stay, thank you :)
Helpful friendly staff, comfy bed, right in the heart of the city.
Stayed in May 2024
Reviewed: 6 May 2024
Kish
United KingdomQuite pricey ..
Great location, friendly staff and comfy rooms.
Stayed in May 2024
Reviewed: 5 May 2024
Ryan
United KingdomLocation
Stayed in May 2024
Reviewed: 5 May 2024
Anthony
United KingdomI feel that the charge to use the hotel caprpark was excessive at £20 per night
As this trip was a birthday treat I booked a superior room. We arrived on the Friday about 12.00 and was pleased to be told that our room was ready, the room was on the third floor. overlooking the square. It was very comfortable and came with extras such as robes and slippers
Stayed in May 2024
Reviewed: 5 May 2024
Philip
United KingdomNot keen on buffet type breakfast. Also breakfast sent to room was “ too much “.
Most things.
Stayed in April 2024
Reviewed: 3 May 2024
C
BelgiumGreat location. Staff was very friendly, rooms spacious and clean and with comfortable beds. Parking available
Stayed in April 2024
Reviewed: 3 May 2024
Julie
United KingdomUnable to use electric sockets for charging phones when not in room The sirloin steak in the restaurant was poor - very grissly
Nicely decorated Location
Stayed in May 2024
Reviewed: 2 May 2024
Nazmeera
South AfricaSmall bathroom, no umbrellas for the rain...really nitpicking at this point.
Great location, really great service by the Brazilian lady at the front desk named Thali. She went above & beyond. Large room with complimentary drinks.
Stayed in May 2024
Reviewed: 2 May 2024
Qing
AustraliaBreakfast option is not good enough. Also because of the constructions near the hotel, the hotel car park was hard to find - maybe the reception can give more direction and explain better.
The rooms are clean. Comfortable beds. Very friendly and helpful staff. The location is central to everywhere.
Stayed in April 2024
Reviewed: 1 May 2024
Anna
Brunei DarussalamDinner seemed expensive…we went to browns
We went out for breakfast
Stayed in April 2024
Reviewed: 30 April 2024
Maria
United Kingdomthe car park road was blocked by roadworks so we had a long (and not that well signposted) diversion to get to it.
The bar manager Paul, was extremely friendly and chatty and made us feel very welcome. All staff were smiling and pleasant all the time and when we asked for something we received it in good time - very positive service. The room was nice and comfortable - the bed was very comfortable which is a real positive when staying away from home. The location of the hotel was ideal for walking around Bath and seeing the 'sights' on a sunny weekend in April.
Stayed in April 2024
Reviewed: 29 April 2024
Pat
IrelandNone
Relax and comfortable
Stayed in April 2024
Reviewed: 29 April 2024
Fang
United KingdomGreat location for visiting relatives nearby, lovely helpful staff, clean comfortable room.
Stayed in March 2024
Reviewed: 29 April 2024
Kaitlyn
United StatesParking was an extra expense and bc of construction it was not easy to find
We had a great time in bath. The hotel was right in the center of everything, easy to walk around. The theatre was right down the block. Plenty of restaurants. Tea time at the hotel was very nice.
Stayed in April 2024
Reviewed: 26 April 2024
Michael
United KingdomGreat location, close to everything.
Stayed in April 2024
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