Restaurant for breakfast was large enough we had to sit in the bar

Character, friendly staff, ambience

Stayed in May 2024

Air con was not working which caused a bit of a restless and hot night.

Great staff , room was very nice , lovely environment in the bar and good breakfast.

Stayed in May 2024

Rooms slightly tired particularly creaky floors

Location and grandeur

Stayed in May 2024

Air con didn’t work and the room was extremely hot

Lovely property Great location

Stayed in May 2024

Having stayed at The Midland on previous occasions this is the first time that we have stayed in a room on the front. Sadly, it was very noisy. The trams ran late into the night and started very early morning.

The Midland is a stunning hotel in a fantastic location. Decor and rooms are beautiful and spacious. Breakfast is tasty with plenty of options. Staff are friendly.

Stayed in May 2024

Had a few issues with room service

In the centre of the city. Near the metro.

Stayed in April 2024

Not cleaned in depth

Position excellent Cleaning sufficient Room perfectly silent Curtains need to be fixed so that no sunlight rays burst in in the morning

Stayed in May 2024

paint peeling in bedroom ceiling near window room 608

meeting on reception was very nice / breakfast amazing

Stayed in May 2024

Bedroom size

Location

Stayed in May 2024

Breakfast could of been better for the price

The room

Stayed in May 2024

The lift, being on the 6th floor, the lift during busy times like check out was a nightmare.

The hotel was beautiful, the smell was amazing all throughout the hotel! We were able to check in early which was great also. We were able the use the pool and spa for an hour, the room was huge. Massive comfy bed. In a great location. Would definitely stay again.

Stayed in May 2024

Despite the impressive entrance area, I've stopped twice now and the rooms are dated and could do with some modernising. I also found issue with the bed, for me, too soft but overall, still good value for money and I would stay again.

Staff on reception and bar, fantastic.

Stayed in May 2024

It was a long wait at the bar

Location & decor.

Stayed in May 2024

Charged extra for twin beds. I’ve never known a hotel to do this.

Location

Stayed in April 2024

Not as grand as I thought it would be. Nothing special.

Location

Stayed in May 2024

Room was not warm and we had loud guests in an adjoining room arguing and swearing for ten minutes around midnight when we went to bed. We called reception to complain. Room a bit small too to be honest. Mushrooms were bloody awful at breakfast.

Location

Stayed in April 2024

The TV was a bit complicated for myself and elderly friend, to use TV as a smart TV required downloading an app to my phone.,but that's about it really.

Very good location, could walk to all the places we wanted to be. Very friendly and helpful staff. Hotel very comfortable,lovely breakfast, good sized room. Would recommend and intend to visit again.

Stayed in May 2024

My room faced in to the inner courtyard. For a luxury hotel, the inner courtyard grounds view should be better.

Style, service and comfort

Stayed in May 2024

Could do with a little tender loving car in a few places.

General feel of the property was relaxed and welcoming. Staff were friendly helpful and the breakfast was fabulous

Stayed in March 2024

Swim time could not be accomodated, only one option which we accepted then later were called in the room to be told we could not have the allocated time. The main reason we booked this hotel (apart from nostlgia) was due to us all loving a swim! We were offered an early mornng swim of which then had a knock-on effect to our birthday plans and added stress unfortunately. I asked for oat milk at breakfast twice and the member of staff still forgot so stuck with a black coffee! Complimentary water in room was sparkling only -no still! Who likes sparkling water -especially not children!

The reception staff presented my daughter with a card to celebrate her birthday (I had previously informed the hotel that we were staying as a birthday celebration and the hotel holds fond memories for us of when she was a child) My daughter was pleasantly surprised by the card. Our room had also been upgraded to a junior suite which was a very nice surprise.

Stayed in April 2024

Carpet dirty by door and dressing table chipped ,but this did not spoil our stay Room 322

Excellent variety peaceful room

Stayed in April 2024

Bar area in reception was busy but not enough staff available to meet the demand. Took an absolute age to order drinks. This was on multiple times over the 3 days spent in the hotel. The hotel is losing a fortune as it takes far too long for staff to get to the patrons. Empty glasses on tables for far too long ,shows that there is not enough staff available and that patrons leave as it takes just as long to order another drink. If they had more staff available the return on the investment would be huge for the hotel. Upgraded to a nicer room but view was a little obscured.

Hotel was in an excellent location. Was met by a happy, cheerful, professional and informative receptionist.

Stayed in April 2024

Lack of staff at the bar and awful service. It's a grand hotel but having the right amount of staff with the right attitude would help greatly.

The hotel was beautiful with stunning architecture. The reception and concierge staff were very helpful and friendly. The location was central and near lots of places to eat, drink and visit.

Stayed in April 2024

Bar area was a bit hectic at times Couldn't get coffee after 10am Couldn't tell me ingredients of breakfast items (I have an allergy)

Location

Stayed in April 2024